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Best Western Plus Bourbonnais Hotel & Suites

2.5 star property
Hotel near Northfield Square Mall in Bourbonnais

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Photo gallery for Best Western Plus Bourbonnais Hotel & Suites

Reception
Terrace/patio
In-room safe, iron/ironing board, free cribs/infant beds, free internet
Free self parking
Fridge, microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
62 Ken Hayes Dr, Bourbonnais, IL, 60914
  • Place, Northfield Square Mall
    ‪1 min walk‬
  • Place, Cinemark Bourbonnais Movies 10
    ‪9 min walk‬
  • Place, Olivet Nazarene University
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free internet

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Desk

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Walk in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Lounge Chair, Desk, Microwave and Refrigerator

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Full Kitchen, Sofabed

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, High Speed Internet Access

  • Sleeps 4

About the area

Bourbonnais

In Bourbonnais .At this Bourbonnais hotel, you'll be within half a mile (1 km) of Northfield Square Mall and 3 miles (5 km) of Olivet Nazarene University. Also within 9 miles (15 km) are Kankakee Community College and Kankakee River State Park.

What's nearby

  • Northfield Square Mall - 1 min walk - 0.1 km
  • Cinemark Bourbonnais Movies 10 - 9 min walk - 0.8 km
  • Olivet Nazarene University - 4 min drive - 3.9 km
  • Route 66 Raceway - 37 min drive - 60.1 km
  • Harrah's Casino - 43 min drive - 65.3 km

Getting around

  • Kankakee Station - 14 min drive
  • Chicago Midway Airport (MDW) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Jimmy John's - ‬4 min drive
  • ‪Panera Bread - ‬9 min walk

About this property

Best Western Plus Bourbonnais Hotel & Suites

Hotel near Northfield Square Mall in Bourbonnais
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A fitness center, a vending machine, and laundry facilities are also featured at Best Western Plus Bourbonnais Hotel & Suites. Free self parking is available.

This Bourbonnais hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Bourbonnais Hotel & Suites offers 102 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

46-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Similar properties

Exterior
Comfort Inn Bourbonnais near I-57
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,002 reviews
The price is CA $111
CA $123 total
includes taxes & fees
Jan 5 - Jan 6, 2026
Comfort Inn Bourbonnais near I-57

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100.00 for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Bourbonnais
Holiday Inn Express Hotel Bourbonnais
Holiday Inn Express Bourbonnais Hotel
Holiday Inn Express Suites Bourbonnais
Best Plus Bourbonnais & Suites
Holiday Inn Express Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel
Best Western Plus Bourbonnais Hotel & Suites Bourbonnais
Best Western Plus Bourbonnais Hotel & Suites Hotel Bourbonnais

Best Western Plus Bourbonnais Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 512 reviews
Rating 8 - Good. 116 out of 512 reviews
Rating 6 - Okay. 55 out of 512 reviews
Rating 4 - Poor. 38 out of 512 reviews
Rating 2 - Terrible. 33 out of 512 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and the room was impeccable. I ended up extending my stay a day and they made it super easy! My total stay was Wednesday through Monday.
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness
When we checked in, the front desk person was not friendly. We got to our room and the door was open. There were no towels or washcloths.
Stayed 1 night in Sep 2025

6/10 Okay

Kenyatta

Travelled with family
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 4 nights in Sep 2025

8/10 Good

Mary

Stayed 1 night in Jul 2025

6/10 Okay

Vavette

Stayed 4 nights in Sep 2025

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Stayed 1 night in Aug 2025

8/10 Good

Ullanda

Stayed 2 nights in Aug 2025

8/10 Good

Isaac

Stayed 2 nights in Aug 2025

4/10 Poor

brittany

Travelled with family and small children
Disliked: Staff & service, amenities
I would not recommend going to this hotel, I had the worst experience. The lady at the desk charged me twice for two nights, she claimed there was a glitch in the computer. To me it sounds like she didn't know what she was doing. Also I was not told that the pool was closed down until I asked much later on. Unfortunately I'm still waiting on my money to be returned to my account, I definitely will never be staying at this hotel again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Aug 2025

10/10 Excellent

Gwendolyn

Stayed 1 night in Aug 2025

2/10 Terrible

Dianne

Stayed 2 nights in Aug 2025

10/10 Excellent

Justice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was alright
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The rooms were not well lit. The refrigerator was very dirty. I think they just looked at it and wiped out the crumbs and thought it was good, but if you got down low you would see mold. I would not stay there again.
Stayed 2 nights in Jul 2025

6/10 Okay

Sangnok

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was a lot of construction on the freeway and it smelled like asphalt. The room itself was clean however, the shower curtain was stained with something. The front door had a big gap. I could see through to the hallway however it was a nice size room.
Stayed 1 night in Aug 2025

4/10 Poor

LORENZO

Liked: Cleanliness, property conditions & facilities
I recommended this hotel to my husband because the restaurant is open late. Upon reservation, we instantly received a confirmation including the restaurant would be open until 9P. It wasn't open at all. Also, the desk manager sat at the bar and ignored my husband for five minutes with nobody at the desk. Coffee was tepid in the morning. I'm sorry I sent him there and we won't be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Phoebe, Indianapolis

Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is awful
Stayed 1 night in Jul 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Socorro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kathryn

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

That’s a first…..

The room had a strange odor, especially the bathroom. There were only hand towels left for us, no bath towels (remedied quickly by the front desk staff). Our toilet clogged at 11:30 pm and when I called the front desk, I was told to come and get the plunger from the front desk downstairs and unclog the toilet myself…!?! Which I did, but seriously!!!??? Every time I was at the front desk I had to wait several minutes because there was no one stationed there (the attendant in the morning was WAY overworked - running front desk AND the very busy breakfast area!). The beds were comfortable, the breakfast as expected. But unclog my own toilet?! Never thought I’d have that experience at a hotel!
Stayed 1 night in Aug 2025