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The Westin Miyako Kyoto

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Photo gallery for The Westin Miyako Kyoto

A traditional Japanese-style building with a wooden exterior and large windows, surrounded by a garden with a gravel path and lanterns.
A modern building with large glass windows, surrounded by a landscaped garden with gravel paths and green grass.
A traditional Japanese-style room with tatami flooring, a low wooden ceiling, and large shoji screens.
A dining area with a view of cherry blossoms through large windows.
A spacious lobby with a reception desk, seating area, and a decorative ceiling.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym

Explore the area

View in a map
1 Awataguchi Kachocho, Higashiyama, Kyoto, Kyoto, 605-0052
  • Place, Heian Shrine
    ‪12 min walk‬
  • Place, Yasaka Shrine
    ‪13 min walk‬
  • Place, Shijo Street
    ‪16 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪72 min drive‬

Room options

View all photos for Superior Room

A hotel room with a large bed, a TV, a small table, and a chair.

Superior Room

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a TV, a small round table, a chair, and a window with curtains.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a small round table, a chair, and a window with autumn foliage view.

Deluxe Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a large bed, a small round table, a chair, a TV, and a view of the city through large windows.

Deluxe Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds (View)

A hotel room with two beds, a small table, a chair, and a view of the city and mountains.

Deluxe Room, 2 Twin Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a sofa, round coffee table, and a TV mounted on the wall.

Junior Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A modern hotel room with two beds, a flat-screen TV, a large window with curtains, and a unique blue carpet.

Junior Suite, 2 Double Beds

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (View)

A modern hotel room with a large bed, a desk with drawers, a bench, and a view of the outdoors.

Junior Suite, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds (View)

A hotel room with a large window, a bed, a sofa, a dining table, and a desk.

Junior Suite, 2 Double Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Club Suite, 2 Double Beds

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, two chairs, a small table, and a view of the outdoors.

Club Suite, 1 King Bed

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 2 Double Beds (View)

A modern hotel room with a large window, a flat-screen TV, a sofa, a chair, and a small table.

Club Suite, 2 Double Beds (View)

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed (View)

A hotel room with a large window, a flat-screen TV, a sofa, a chair, and a desk.

Club Suite, 1 King Bed (View)

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Bedrooms

A hotel room with two beds, a round window, a nightstand, and a lamp.

Luxury Suite, 2 Bedrooms

  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Suite, 2 Bedrooms

A modern hotel room with a curved gray sofa, a round coffee table, and a large window with curtains.

Luxury Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A traditional Japanese room with tatami flooring, a low table, two sofas, and sliding doors with a view of trees.

Club Suite, 1 King Bed

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 2 Twin Beds

A traditional Japanese room with tatami flooring, a low table, two sofas, and sliding doors with a view of trees.

Club Suite, 2 Twin Beds

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 2 Twin Beds

A traditional Japanese-style room with tatami flooring, a low table, and two cushioned seating areas.

Club Suite, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 2 Twin Beds

A traditional Japanese room with tatami flooring, a low wooden table, and sliding shoji doors.

Club Suite, 2 Twin Beds

  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A traditional Japanese room with tatami flooring, a low table, a sofa, and a view of trees through large windows.

Club Suite, 1 King Bed

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a desk with drawers, a bench, and a view of the outdoors.

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Kyoto

Higashiyama Ward stay.Your stay at this Higashiyama Ward hotel places you within 2 miles (3 km) of Kawaramachi Street and Kiyomizu Temple. Chion-in Temple and Nanzen-ji Temple are also within half a mile (1 km).

What's nearby

  • Chion-in Temple - 7 min walk - 0.6 km
  • Nanzen-ji Temple - 12 min walk - 1.0 km
  • Heian Shrine - 12 min walk - 1.0 km
  • Yasaka Shrine - 13 min walk - 1.1 km
  • Shijo Street - 16 min walk - 1.4 km

Getting around

  • Keage Station - 7 min walk
  • Sanjo Station - 20 min walk
  • Kansai Intl. Airport (KIX) - 112 min drive

Restaurants

  • ‪ウェスティン都ホテル京都 エグゼクティブクラブ ラウンジ(Westin Club Lounge) - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Blue Bottle Coffee - ‬11 min walk
  • ‪権太呂岡崎店 - ‬13 min walk
  • ‪旬菜食健 ひな野 - ‬12 min walk

About this property

The Westin Miyako Kyoto

5-star luxury hotel near Kawaramachi Street
The Westin Miyako Kyoto offers its guests hot springs, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 17833 square feet (1657 square meters) and includes conference space. A hot tub, spa services, and multilingual staff are also featured at the luxury The Westin Miyako Kyoto. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kyoto hotel.

  • 265 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 17833 sq ft of conference space
  • 1657 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Westin Miyako Kyoto offers 265 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:30 AM and 11:00 PM.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Health club
  • Hot spring
  • Hot tub
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 17 2027 to January 22 2027 (dates subject to change):
  • Fitness facilities
  • Hot springs
  • Spa/Beauty services
  • Swimming pool
The property will be renovating from January 17 2027 to January 22 2027 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hot springs
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 2500 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 1:00 PM to 9:00 PM.
  • Hot springs access available from 6:30 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Kyoto Miyako
Kyoto Westin
Kyoto Westin Miyako
Miyako Kyoto
Miyako Westin Kyoto
Westin Kyoto Miyako
Westin Miyako
Westin Miyako Hotel
Westin Miyako Hotel Kyoto
Westin Miyako Kyoto
Westin Miyako Kyoto Hotel
Westin Kyoto
The Westin Miyako Kyoto Hotel Kyoto
Kyoto Westin
Westin Kyoto
Westin Miyako Kyoto
The Westin Miyako Kyoto Hotel
The Westin Miyako Kyoto Kyoto
The Westin Miyako Kyoto Hotel Kyoto

Frequently asked questions

How close is The Westin Miyako Kyoto to the airport?

The Westin Miyako Kyoto is 33.8 mi (67-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Miyako Kyoto?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at The Westin Miyako Kyoto on Aug 21, 2026 start from CA $366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Miyako Kyoto have an airport shuttle?

Airport shuttle services are not available at The Westin Miyako Kyoto.

Does The Westin Miyako Kyoto offer free breakfast?

Free breakfast isn’t provided at The Westin Miyako Kyoto, but buffet breakfast is offered for a fee of JPY 5000 for adults and JPY 2500 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Westin Miyako Kyoto?

No, there is no casino at this hotel.

What time is check-in at The Westin Miyako Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Westin Miyako Kyoto?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does The Westin Miyako Kyoto have a pool?

The Westin Miyako Kyoto features an indoor pool. Guests can enjoy pool access from 1:00 PM to 9:00 PM.The pool will be unavailable from January 17 2027 to January 22 2027 (dates subject to change). The property will be renovating the pool from January 17 2027 to January 22 2027 (completion date subject to change).

Does The Westin Miyako Kyoto have a restaurant?

There are 3 onsite restaurants, offering options like barbecue and light fare.

Does The Westin Miyako Kyoto have a spa?

Pamper yourself with a day at Sothys, where you can enjoy massages, aromatherapy, and body treatments. Note that spa services and facilities will be unavailable from January 17 2027 until January 22 2027 (subject to change).

How close is The Westin Miyako Kyoto to downtown Kyoto?

The Westin Miyako Kyoto is 1.1 mi away from Kyoto.

The Westin Miyako Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 330 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet but well connected. Very good breakfast options and good gym.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Gonzalo

Very nice overall, would definitely stay again
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here before and that’s why I returned, definelty a must stay in Kyoto. The views and breakfast are excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Staff was so helpful and tried to help with everything. Fantastic customer service
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly spectacular, the most beautifully designed communal areas. The staff were incredible throughout. Highly recommend.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

GREGORY LOWELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Manuela

Liked: Cleanliness, amenities, property conditions & facilities
Clean beautiful rooms, excellent spa.
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely outstanding. From the onsite hiking, to the tea room, to the fitness facilities, to the ability to get a same day dining reservation at the most outstanding teppanyaki restaurant, everything was a standout. The room was very clean and large, the bathroom was well-appointed, and the beds were incredibly comfortable. I look forward to being able to rerun!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Comfortable bed. Breakfast included. Helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shawn

Liked: Staff & service, property conditions & facilities
Very good experience
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities
I love their amenities, night wear, and big public bath!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

catherine

We had a great stay. The hotel was well located in the city and
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Simon Nils Olov

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive, welcoming, and very helpful. We felt taken care of the minute we set foot inside. Hotel amazingly clean and updated. The onsen was peaceful. The restaurant was incredible with views i will remember of kyoto. The location made travel easy, esp with the shuttle. We cannot wait to return!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Erma Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Susmita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast felt limited. The lunch menu was inadequate for vegetarians.
Stayed 5 nights in May 2026
Verified review

8/10 Good

patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay .
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful super clean and very confortable
Stayed 8 nights in May 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is extremely polite. The service was outstanding. Anything you wanted the staff will help you arrange. Also, the hotel was extremely clean, quiet, and relaxing. The included spa added to the experience as well. If I come back to Kyoto, I will definitely consider coming back here again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

leslie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and next to subway station so convenient to get around
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
All very clean and posh. The facilities don’t keep up when the hotel is full, expect to wait for breakfast which itself is good and fresh. Neither the pool/spa nor onsen allow tattoos so unexpectedly we couldn’t use either. Restaurant is expensive and mediocre (à la carte lunch). Hotel garden is great, staff are amazing.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far one of the best hotels I've stayed in. The complimentary shuttle from Kyoto station is great. The staff are superior, we felt very welcome and relaxed here. The rooms are spacious and clean. The amenities are great: gym, pool etc. we took a taxi on days we went sightseeing and it was inexpensive depending where you go. There is a small family mart in the basement of the hotel (limited selection). The hotel food is expensive so keep that in mind when you are planning thinking about food. Otherwise amazing hotel with top notch service.
Stayed 3 nights in May 2026