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DoubleTree by Hilton London - Docklands Riverside

4.0 star property
4-star hotel near Tower of London

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Photo gallery for DoubleTree by Hilton London - Docklands Riverside

City view
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Junior Suite, 1 King Bed, Balcony, River View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • O2 Arena
    ‪5 min drive‬
  • Tower of London
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

8.0 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(20 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room

Twin Hilton Guest Room

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Southwark stay.Your stay at this Southwark hotel places you within 3 miles (5 km) of Tower of London and Royal Observatory. O2 Arena and ExCeL Exhibition Centre are also within 3 miles (5 km).

What's nearby

  • O2 Arena - 5 min drive - 3.3 km
  • Tower of London - 6 min drive - 3.3 km
  • ExCeL Exhibition Centre - 7 min drive - 4.9 km
  • St. Paul's Cathedral - 10 min drive - 5.3 km
  • London Eye - 12 min drive - 6.5 km

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪The Henry Addington - ‬16 min walk
  • ‪The Ledger Building - ‬15 min walk
  • ‪La Figa - ‬9 min drive
  • ‪Royal China - ‬10 min walk
  • ‪The Grapes - ‬18 min walk

About this property

DoubleTree by Hilton London - Docklands Riverside

4-star hotel near Tower of London
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 378 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 bars or lounges
  • 9322 sq ft of conference space
  • 866 sq m of conference space
  • Built in 1991
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Lobby

Hilton London Canary Wharf

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,006 reviews
The price is CA $237
CA $284 total
includes taxes & fees
Sep 12 - Sep 13
Hilton London Canary Wharf

Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch smart TV with premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.95 per person
  • Self parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were far and away the most friendly, helpful, and genuinely looking to serve group I’ve ever experienced. I would always stay at this property when in London if only for the service! As for the property, with a family of 5, it was a little cozy. But is to be expected. The room shows a little age, but the room was clean, neat, and the beds were great. Getting to and from with luggage and kids required hiring a car, but the free ferry across the Thames to the Canary Wharf area was easy and awesome. Will absolutely stay here again!
View from our room balcony
Chicken Schnitzel, hotel restaurant
Sheppards Pie, hotel restaurant
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I had a room with a view of the River Thames, we were so pleased. Great location and hotel. Would re use this hotel again.
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Asisat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel to experience very clean food very nice comfort was amazing overall excellent
Stayed 1 night in May 2025

10/10 Excellent

Allan, Wollongong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great location and fabulous staff
Stayed 3 nights in May 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying with a friend after a concert at the O2. The room was clean and tidy and the staff were very friendly and helpful. The only downside was that we were put in a disabled room, which did not bother us but was at the back of the hotel right next to where all the deliveries came and went which made it quite noisy during early hours .
Stayed 1 night in May 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is convenient to mass transit, and the breakfast buffet is outstanding. However, we had a room that was quite a distance from the main building where the only ice machine and restaurant were located. Access to the street is almost impossible for those with mobility issues. There’s a very steep driveway with no sidewalk, only stairs. The ferry to Canary Wharf is excellent, though it’s quite a hike to the Canary Wharf Station. My husband has knee issues, so we’ll stay elsewhere next time we visit London.
Stayed 4 nights in May 2025

10/10 Excellent

Jameel

Stayed 1 night in Apr 2025

8/10 Good

Emma

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in May 2025

6/10 Okay

Thornton

Liked: Cleanliness, property conditions & facilities, room comfort

Good short stay

Short stay, nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Mingqing

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful river view!
Stayed 2 nights in May 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stefan

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Corey

Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Absolutely fantastic stay. The staff were incredible, room spotless and breakfast delicious!
Stayed 1 night in May 2025

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

I had a very pleasant stay. The room spacious and clean with a good view
Stayed 1 night in May 2025

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Nice and spacious, arrival cookie and the free ferry were a great bonus for the kids also free breakfast for the kids with a paying adult. Bit tricky to get to from main stations but once you are there and have access to the main ferry it is great!
Stayed 2 nights in May 2025

10/10 Excellent

Silvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel, Amazing Service

It's my 3rd time to stay at this hotel in the last 6 weeks, it is fantastic, the team are wonderful and it is so comfortable and spotlessly clean. Nothing is too much trouble for the guests.
Stayed 1 night in May 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning location

Brilliant service, location and amenities
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an amazing stay! Came over for the London Marathon and booked a room sort of at the last minute. The staff was very warm and welcoming. From the front desk, breakfast, maintenance, absolutely the best. Breakfast buffet was exceptional. Loved that it was in a quiet neighborhood. Loved the ferry to cross the Thames. If I ever come back to London, this property will be at the top of my list to book.
Stayed 6 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful.
Stayed 1 night in Apr 2025