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Hotel Indigo London K West Shepherd's Bush by IHG

Property class: 4
4-star hotel near Royal Albert Hall

Choose dates to view prices

Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

Bar (on property)
A modern interior with a dining area, a staircase, and a seating area with cushions.
A modern hotel room with a round white table, a comfortable armchair, a wooden desk, and a large flat-screen TV.
Exterior
A modern hotel room with a bed, seating area, dining table, and a large window.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Richmond Way, London, England, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Olympia Events
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a dining table, and a chair.

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed (Cosy)

A hotel room with a large bed, a dining table, and a chair.

Room, 1 Twin Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (with Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed (with Daybed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (With Daybed)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Suite, 1 King Bed (With Daybed)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

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About the area

London

Central London getaway .Within a 15-minute walk of this Hammersmith and Fulham hotel, you'll find Westfield London Shopping Centre and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Shepherd's Bush Green - 3 min walk - 0.3 km
  • Westfield London Shopping Centre - 5 min walk - 0.4 km
  • Shepherd's Bush Empire - 7 min walk - 0.7 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Olympia Events - 14 min walk - 1.2 km

Getting around

  • Shepherd's Bush Underground Station - 4 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪Black Sheep Coffee - ‬6 min walk
  • ‪Ben's Cookies - ‬9 min walk
  • ‪Subway - ‬4 min walk
  • ‪Sticks'n'Sushi - ‬8 min walk

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

4-star hotel near Royal Albert Hall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at Hotel Indigo London K West Shepherd's Bush by IHG.

This 4-star London hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo London K West Shepherd's Bush by IHG offers 231 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Free WiFi
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includes taxes & fees
Nov 1 - Nov 2
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Property amenities

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.


We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hotel Indigo London K West Shepherd's Bush by IHG to the airport?

Hotel Indigo London K West Shepherd's Bush by IHG is 13.2 mi (35-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo London K West Shepherd's Bush by IHG?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo London K West Shepherd's Bush by IHG on Oct 25, 2026 start from CA $289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo London K West Shepherd's Bush by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo London K West Shepherd's Bush by IHG.

Does Hotel Indigo London K West Shepherd's Bush by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo London K West Shepherd's Bush by IHG, but full breakfast is offered for a fee of GBP 22 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo London K West Shepherd's Bush by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo London K West Shepherd's Bush by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Hotel Indigo London K West Shepherd's Bush by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo London K West Shepherd's Bush by IHG have a pool?

Hotel Indigo London K West Shepherd's Bush by IHG does not have a pool.

Does Hotel Indigo London K West Shepherd's Bush by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo London K West Shepherd's Bush by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo London K West Shepherd's Bush by IHG to downtown London?

Hotel Indigo London K West Shepherd's Bush by IHG is 3.9 mi away from London.

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 69 out of 79 reviews
Rating 8 - Good. 8 out of 79 reviews
Rating 6 - Okay. 1 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and the staff were really helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and the staff were all very pleasant and very helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ♥️ staff was lovely, absolutely brilliant!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and refurbished and the staff were so welcoming and really friendly and genuinely cared for you and your needs. 10/10 will stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully presented. New and fresh. Room was tastefully designed with a Nespresso machine, fridge and kettle.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fun hotel with GREAT beds!!! Service was exceptional. We’ll be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, usually stay at the Hoxton in Shepards Bush but will be staying here from now on. Rooms are lovely & staff were great. The only thing lacking was hooks in the bathroom for wet towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent service and staff that go that extra mile to ensure customers are satisfied.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bra
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and professional the moment I steeped into the lobby. Throughout my stay there I had different staff members contact me and ask if they could help my stay get even better. The room was clean and modern. Thank you IHG Ridgeway!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, rooms and facilities were new and perfectly clean, location reasonably accessible with nearby underground, overground station and bus stops. Highly recommended for those willing to pay some amount. It's worth it.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ITs a completly new hotel, very nice, i like the location. Rooms was wonderfull. To say that they have a gym at the moment is not really true unfortuantly. But i reackon it will be nice once its done and not just a tredmill in a hotel room :-)
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No parking. Rooms are not sound proof. If you are looking for a place to put your head…done. Otherwise, move on.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Had a water leak in my room and they had to move me to a different room . They made it as painless as possible
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and is really lovely. Just some points to add. The kitchen is a show cooking so you see everything. At breakfast the female chef had long hair and whilst cooking she was constantly touching it to move it out of her eyes and then continuing to cook, not good. Should have in a bun, in a hat or in a net. The ironing board is a tiny desktop one, where should it be placed to iron? No safe in the room. Ground floor and London made me very nervous leaving valuables in our room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely lovely. Very central- right next to Shepherd’s Bush underground, it took about 15-20 mins if that to get to Piccadilly circus. The hotel itself is set back in a very lovely quiet area. 5 min walk to a very luxurious shopping mall. The hotel has absolutely gorgeous decor and feels so modern and yet very cosy- the comfiest nights sleep I have had in a hotel! The staff were all so friendly and could not have been kinder. We didn’t eat there at all but it was a great base to explore London. I’m really looking forward to the swimming pool being open- I’m not one to go back to the same place twice but this was so ideal and at a very good price that I can’t not come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Indigo K West was superb from start to finish. Every member of staff was a credit to the hotel—friendly, welcoming, and attentive, with excellent attention to detail throughout our stay. What really stood out was the personal service. The staff made us feel genuinely welcome from the moment we arrived, and they even remembered our onward travel plans when checking out. These thoughtful touches made us feel valued and added a level of hospitality that is becoming increasingly rare. The rooms were stylish, spotlessly clean, and thoughtfully designed, with great attention to detail throughout. We were particularly impressed by the accessibility features, which were well considered and integrated seamlessly into the room design without compromising on comfort or style. We had lunch at the Flock restaurant within the hotel, which was also excellent. The wood-fired pizzas were of a very high quality and the bar/restaurant area had a wonderful atmosphere, with great music that created a calm, relaxing, and welcoming environment. Overall, the combination of exceptional service, comfortable and well-designed accommodation, excellent food, and a relaxed atmosphere made for a fantastic stay. We would not hesitate to return and would highly recommend Hotel Indigo K West to anyone visiting London.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel good location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comodissimo ai mezzi, il personale accogliente e preciso ha reso una ottima esperienza il soggiorno
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026