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Montcalm Piccadilly Townhouse, London West End

5.0 star property
5-star luxury hotel near Leicester Square

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Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Lounge
Interior entrance
Club Room
Club Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

Map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Leicester Square
    ‪2 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • Trafalgar Square
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

Club Room

Club Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

London

London City Centre stay.At this London City Centre hotel, you'll be well placed to visit Leicester Square and Piccadilly Circus, both within a 5-minute walk. Trafalgar Square and Covent Garden Market are also within half a mile (1 km).

What's nearby

  • Leicester Square - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Trafalgar Square - 8 min walk - 0.7 km
  • The British Museum - 13 min walk - 1.1 km
  • Buckingham Palace - 17 min walk - 1.5 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Pho & Bun - ‬1 min walk
  • ‪Sakurado - ‬1 min walk
  • ‪De Hems Dutch Cafe Bar - ‬1 min walk
  • ‪Four Seasons - ‬1 min walk
  • ‪Golden Lion Soho - ‬1 min walk

About this property

Montcalm Piccadilly Townhouse, London West End

5-star luxury hotel near Leicester Square
Montcalm Piccadilly Townhouse, London West End offers its guests a steam room and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Montcalm Piccadilly Townhouse, London West End.

This 5-star London hotel is smoke free.

  • 67 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with DVD players and minibars. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, Farsi, French, Hindi, Italian, Lithuanian, Portuguese, Romanian, Russian, Slovak, Spanish, Ukrainian

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Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch smart TV with cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rosie

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
My room hadn't been cleaned properly, the towels were ripped .. no information given about facilities / breakfast / check out times
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel, staff were very helpful and friendly. The junior Suite was perfect for our needs.
Stayed 1 night in Mar 2025

10/10 Excellent

David F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is hard to start a review of the Montcalm without highlighting the location in the West End. As someone with a mobility impairment, it was a delight to be steps away from so many theaters (including those hosting Hadestown, Oliver, Fawlty Towers, and Les Miserables). On top of that, there are numerous affordable and tasty restaurants close by, including Vietnamese, Chinese, Brazilian, Japanese, steakhouses, and other ethnic cuisines. For travelers on a budget who do not want to give up food quality and other values (cleanliness and ambience), this is an ideal place to stay. Then there is the physical environment of the hotel. There is a well-lit and inviting lobby. Guestrooms are not huge, but they are well-furnished and stocked with water and fresh fruit. Bathrooms are clean and well-designed. Linens are high quality and rooms are reached through a fast, convenient elevator. Just remember to bring multiple adapters if you are not native to the U.K electrical system. Staff was friendly and helpful and the room prices are reasonable. This is an outstanding choice for tourists, especially for those with theater plans in the West End.
Stayed 3 nights in Feb 2025

10/10 Excellent

ABDELHAKIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London theatre break

Lovely hotel and perfect location. Breakfast is a voucher for the bakery next door. This is fine for a couple of days but could become monotonous if your staying for longer. Would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, room very clean, staff very helpful location perfect and very central. Will definitely stay here again when in London.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is ideally located on Shaftesbury Avenue. The welcome at reception was excellent and checkin process good. The rooms are clean and comfortable with everything you need. We had requested a Queen bed but ended up with twin beds. The only downside to the room was the large step into the bathroom, this would be a challenge for someone with mobility issues, I think this should have been mentioned at checkin. Otherwise would recommend hotel as it was good
Stayed 1 night in Feb 2025

6/10 Okay

Sara

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Friendly Staff make all the difference !

Great Staff - Good location Comfort and value for money fair Towels replaced twice unnecessarily (suggest you use convention replace if on floor otherwise not required)
Stayed 2 nights in Jan 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great stay and friendly staff. Doina was especially helpful with our reservation.
Stayed 4 nights in Jan 2025

10/10 Excellent

richard

Travelled with group
Stayed 1 night in Jan 2025

10/10 Excellent

Carla P, Ashburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We geatly enjoyed the convenient location. It was walking distance to theaters, dining, night clubs, and even the British Museum.
Stayed 2 nights in Nov 2024

6/10 Okay

Gemma

Business traveller
Liked: Staff & service
I arrived fairly later on into the evening as a lone female business traveller. On arrivial the two gentlemen on reception were polite but fairly intense, I was requested to provide ID for them to scan, as a UK resident I do not have to do that and I was not confident for that information to be kept on file. One of the young men also follwed me upto my room, opened my room for me and walked inside to show me the mini-bar, which I hadnt asked for and as a solo female traveller I found quite offputting. Not what I needed at 11pm and I did have to ask him to leave. The room was tidy but overall run down and grubby, bathroom shower and sink needed a wipe doen before use and the hotel linen had marks I guess from long-term use.Hotel is on Shaftsbury avenue which is a fairly noisy road, luckily I had my own ear plugs which helped and is something I would highly recommend. Overall this is 3 star standard, its expensive for what it is and I know of other hotels in the area that are nicer standard, less intense reception staff and overall better value money for the price I paid. Probably wont be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Perfect location if you want to explore west end theatres
Stayed 3 nights in Jan 2025

6/10 Okay

Miss

Business traveller
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Big room, enough for my family of 4
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Had a housekeeping issue on day 1 and they fully resolved the concern. Great job!
Stayed 5 nights in Dec 2024

8/10 Good

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service
Great location, rooms are small, gym is very average need free weights. Had issues with payment, staff were very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic weekend at this amazing 5 star property. From our check in to check out the staff couldn’t do enough for us. Amazing junior suite on top floor with great views. Very central and convenient for all shopping and dining options. Thank you, we shall definitely be back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Friendly staff, complimentary upgrade.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing. We turned up early and asked if it was possible to do an early check in after a long haul flight. They were so accommodating. Nothing was too much trouble. Mulled wine, mince pies, water and snacks The location is perfect right next to shopping and theatres. Will definitely stay again.
Stayed 2 nights in Dec 2024