Montcalm Piccadilly Townhouse, London West End

5.0 star property
5-star luxury hotel near Piccadilly Circus

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Photo gallery for Montcalm Piccadilly Townhouse, London West End

Front of property
Property amenity
Interior entrance
Lounge
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Room service

Explore the area

View in a map
65-73 Shaftesbury Avenue, Piccadilly, London, England, W1D 6EX
  • Place, Leicester Square
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Deluxe Single Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Twin Bed

Club Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite (Four Poster)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premier Single Room

  • Sleeps 1

Premier Double Room

  • Sleeps 2

Premier Twin Room

  • Sleeps 2

Club Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

Four Poster Suite

  • Sleeps 2

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

Club Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Club Twin Room

  • Sleeps 2

Basic Double Room

  • Sleeps 2

Deluxe Room

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

London City Centre stay.At this London City Centre hotel, you'll be well placed to visit Piccadilly Circus and Leicester Square, both within a 5-minute walk. Also, Trafalgar Square is within half a mile (1 km) and The British Museum is within 2 miles (3 km).

What's nearby

  • Theatreland - 1 min walk - 0.0 km
  • Leicester Square - 2 min walk - 0.2 km
  • Piccadilly Circus - 4 min walk - 0.4 km
  • Piccadilly - 4 min walk - 0.4 km
  • Trafalgar Square - 8 min walk - 0.7 km

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Tottenham Court Road Station - 8 min walk
  • London City Airport (LCY) - 45 min drive

Restaurants

  • ‪Sakurado - ‬1 min walk
  • ‪De Hems - ‬1 min walk
  • ‪Viet Food - ‬1 min walk
  • ‪Pho & Bun - ‬1 min walk
  • ‪Century Club - ‬1 min walk

About this property

Montcalm Piccadilly Townhouse, London West End

5-star luxury hotel near Piccadilly Circus
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Montcalm Piccadilly Townhouse, London West End.

This 5-star London hotel is smoke free.

  • 67 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
Montcalm Piccadilly Townhouse, London West End offers 67 accommodations with minibars and safes. Beds feature premium bedding. 20-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 to 50 for adults and GBP 10 to 25 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch smart TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 to 50 for adults, and GBP 10 to 25 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western London Piccadilly
Best Western Piccadilly
Best Western Piccadilly London
Best Western Premier Piccadilly
Best Western Premier Piccadilly London
Best Western Premier Shaftesbury Piccadilly
Best Western Premier Shaftesbury Piccadilly Hotel
Best Western Premier Shaftesbury Piccadilly Hotel London
Best Western Shaftesbury Piccadilly
Piccadilly Best Western
Shaftesbury Premier London Piccadilly Hotel London
Shaftesbury Premier London Piccadilly Hotel
Shaftesbury Premier London Piccadilly London
Shaftesbury Premier London Piccadilly
Piccadilly London West End Hotel London
Piccadilly London West End Hotel
Piccadilly London West End London
Piccadilly London West End
The Piccadilly London West End England
Piccadilly London West End House London
Piccadilly London West End House
The Shaftesbury Premier London Piccadilly
Best Western Premier Shaftesbury London Piccadilly
Piccadilly London West End Guesthouse London
Piccadilly London West End Guesthouse
The Piccadilly London West End England
Piccadilly End Guesthouse
Piccadilly End

Montcalm Piccadilly Townhouse, London West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming. Friendly and helpful staff. Great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Miss

Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay in the heart of London. We were very close to food and shopping. The streets outside came alive at night, but the room stayed fairly quiet. The room was very clean and updated. The staff was amazing and went above and beyond to make our stay memorable. The room was a bit smaller than we thought, but that was to be expected considering the location. Overall, we really enjoyed our stay and the staff was very friendly and helpful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Kali, Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can I say an absolutely amazing stay from start to finish.Wiktoria and her team were on point from minute we stepped in to drop our bags off early. Upon checking in we were shown to our room by an amazing attendant (sorry I have forgotten your name) he showed us all the mechanisms for lighting and heating control. Our bags we had dropped earlier were in the room waiting for us. Customer service is top tier. Beds super comfy and the toiletries are to die for (London sourced & vegan). The extra touches like the suite upgrade with the gorgeous views of the courtyard behind, the free fruit and water in room, the gorgeous gifts of wine, chocolates and our goody bags made the stay extra special. 7 min walk from Leicester Square Tube right on edge of China Town and Soho. Couldn't have asked for a better service or experience. Massive thanks to Wiktoria, Tilly and the rest of the team.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be coming back!
Stayed 2 nights in Sep 2025

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how this boutique hotel was so centrally located to so many sites we wanted to visit in London. The service was impeccable. However, our room on the 2nd floor did not have a working HVAC, so our room was rather stifling. We were provided an oscillating fan for our second night, but it did not help with the humidity. Thus, four out of five stars.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but a little small. Area was nice and walkable. Staff were great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia Elizabeth

Stayed 3 nights in Sep 2025

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had no issues with the property a little older but clean and friendly - close to facilities and transport very convenient location
Stayed 4 nights in Sep 2025

10/10 Excellent

PAUL

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, central oasis

Friendly and welcoming front desk staff, clean and comfortable room with a nespresso machine and mini bar, hot shower with good water pressure and a comfortable bed. Quiet even though located in the West End. Great location for theater-goers and walking distance to many of London's top sights.
Stayed 1 night in Sep 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but location was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

amy, Ambler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to China Town. A lot of dining options right around the corner. I really like the convenience of this location. The room is a bit small but that is the trade off for this location, and it is enough for me as one person. The staff are very friendly. I dropped my luggage in the early morning with front desk then went to the office directly. When I returned in the evening, they got my room set up, and luggage was in the room waiting for me. Very good service. I will stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jameson

Central
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location of a Gem

I loved the locale of this hotel. There were many shops, theaters and multiple restaurants to choose different cuisines. The Montcalm Piccadilly Townhouse was within walking distance of Chinatown, Leicester Square and Trafalgar Square. The staff at the hotel were extremely helpful and friendly. I would definitely stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Sally

Liked: Room comfort
Disliked: Property conditions & facilities
Just ok- it’s old and not very clean but bed was comfortable and not noisy. Wouldn’t pay more than £200 per night. It’s a functional room and not luxury . 3 stars at best
Stayed 1 night in Sep 2025

8/10 Good

Julecska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a super lively and convenient area, next to chinatown. Room is spacious and nice. Staff is friendly and helpful. They search restaurants for my husband where to eat Sunday roast, we got a small tour of the room when we arrived 👍. We got slippers and also bathrobes 🙌 The water, fruit, coffee, tea are for free. Room has a minibar to buy of course. The only downside was that the room we got was not that quiet at night so I had a lil trouble with sleeping but they fixed it by providing me a relaxation spray that was helpful and in compensation we-also got the things we used from the minibar for free 🙌👍👏. I definitely recommend this hotel. I personally like to experience different location and hotels if iI travel to the same city again, in this case I”ll definitely repeat this hotel. Thank you for a pleasant stay.
Stayed 4 nights in Sep 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well laid out. Loved the wine and fruit provided
Stayed 1 night in Sep 2025