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4.5 out of 5

"Very quite & near shopping. " More

By a verified traveller on Fri 04 Aug 2023

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Hotel Description

Hotel with 1 outdoor pools, connected to a shopping center in Cerritos

In entertainment district

A stay at this hotel places you within half a mile (1 km) of Cerritos Center for Performing Arts and 3 miles (5 km) of Los Cerritos Shopping Center. Knott's Berry Farm and Hawaiian Gardens Casino are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and laundry facilities.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $184* Per night/room 4 Apr. - 5 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Cerritos Hotel ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Cerritos Hotel

Everyone (8) Couples (3) Family (2)
5 out of 5
Very quite & near shopping.

Posted by on 4 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by Customer Service

Loren, thank you for your wonderful feedback. We are thrilled to hear that you valued the peaceful atmosphere of Sheraton Cerritos Hotel and its prime location near shopping venues. We look forward to welcoming you back on your next trip!

4 out of 5
No restaurant inside, or was not open or available

Posted by on 5 Jul. 2023

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Comment from Hotel Management

5 Jul. 2023 by Customer Service

Alan, thank you for taking the time to share your experience following your recent stay.We sincerely hope that we will have another opportunity to show you the complete array of facilities, services, and hospitality that the Sheraton Cerritos Hotel is highly regarded for. Looking forward to welcoming you back in the near future.

5 out of 5

Posted by , from PARAMOUNT on 25 Feb. 2023

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Comment from Hotel Management

17 Mar. 2023 by Customer Service

Thank you for the glowing review, Kalonnie!We're delighted you had a memorable stay at Sheraton Cerritos Hotel! We look forward to hosting you again soon for another superb experience!

5 out of 5
Great hotel. I feel it’s very much a hidden gem of Cerritos which is great. It’s clean. Staff is awesome. It is a top notch hotel. Most definitely enjoyed my stay here

Posted by on 26 Dec. 2022

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Comment from Hotel Management

27 Dec. 2022 by Customer Service

Thank you for the lovely review, Bea.We're delighted you had a pleasant stay at Sheraton Cerritos Hotel and that you appreciated our friendly staff and clean rooms! We strive for excellence so we look forward to hosting you again soon for another amazing experience!

5 out of 5

Posted by on 10 Jun. 2022

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5 out of 5
Staff we very friendly and professional

Posted by on 11 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Customer Service

Thank you for your feedback, Mario. We are thrilled to hear that our great team exceeded your expectations and look forward to hosting you again soon.

5 out of 5
I've stayed at the Sheraton in China, Jiaozhou and Wenzhou. They always provide a bathrobe and slippers. This one didn't.

Posted by on 5 Feb. 2022

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Comment from Hotel Management

6 Feb. 2022 by Customer Service

Thank you for letting us know about your recent stay at the Sheraton Cerritos, Stephen. Brand standards differ slightly between the U.S. and China. Robes and slippers are found in our suites and deluxe rooms. We are sorry you missed this amenity. Please let us know if your travels bring you back to Cerritos. We will make sure these amenities are in your room. We hope to see you again.

5 out of 5
ease of access from freeway

Posted by on 15 Nov. 2021

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Comment from Hotel Management

16 Nov. 2021 by Customer Service

Hector, We can never get enough of these reviews! We're delighted to know you had a lovely time here and that you enjoyed our prime location. We can definitely agree with your compliments! Thank you for leaving us this review! Come see us again soon.

5 out of 5
The place was clean and comfortable. Walls may feel a little thin when you hear other doors or the elevator if its busy. Shower could user more pressure. Bed was very comfortable and the building and surrounding area are very nice.

Posted by on 27 Aug. 2021

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5 out of 5

Posted by on 27 Jun. 2021

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Property Features

Sheraton Cerritos Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Cerritos Hotel. Parking is available for a fee. This Cerritos hotel is smoke free.

  • 203 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Norwalk- Santa Fe Springs Station (6.3 km / 3.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Cerritos Hotel offers 203 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cerritos hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 9:30 AM.

Sheraton Cerritos Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.75 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 36.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Cerritos Hotel Towne Center
  • Sheraton Cerritos Towne Center
  • Sheraton Hotel Towne
  • Sheraton Hotel Towne Center
  • Sheraton Cerritos Hotel At Towne Cerritos
  • Sheraton Towne Center
  • Sheraton Cerritos
  • Cerritos Sheraton
  • Sheraton Cerritos Hotel At Towne
  • Sheraton Cerritos Hotel at Towne Center
  • Sheraton Cerritos Hotel Hotel
  • Sheraton Cerritos Hotel Cerritos
  • Sheraton Cerritos Hotel Hotel Cerritos

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.