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Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

4.5 star property
4.5-star beachfront property near Cabo del Sol Golf

Choose dates to view prices

Photo gallery for Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

6 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video - submitted by Super Groovy Travels
9 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
Carretera Transpeninsular Km 10.3, CSL-SJC, Lote A-1 Cabo del sol, Cabo San Lucas, BCS, 23410
  • Place, Cabo del Sol Golf
    ‪1 min walk‬
  • Place, Playa Barco Varado
    ‪10 min walk‬
  • Place, Las Viudas Beach
    ‪6 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club Deluxe 2 double beds

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club Deluxe 2 double beds

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club Deluxe 1 King size

Grand Club Deluxe 1 King size

Grand Club Deluxe 1 King size

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(24 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • Partial ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • Partial ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Master Suite Ocean View

Villa Master Suite Ocean View

Villa Master Suite Ocean View

7.8 out of 10
Good
(23 reviews)
  • Ocean view
  • 94 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Ocean View

9.2 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 3 bedroom Suite Ocean View

Terrace/patio

3 bedroom Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 207 sq m
  • Sleeps 10
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • Ocean view
  • 94 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Solarium Ocean View, 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Solarium Ocean View, 1 King

7.2 out of 10
Good
(7 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Solarium Ocean View, 2 Double

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Solarium Ocean View, 2 Double

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 131 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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  • Pool
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  • Spa
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4.1 out of 5, Very good, 1,240 reviews
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CA $702 total
includes taxes & fees
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About the area

Cabo San Lucas

Beachside getaway.You'll be within half a mile (1 km) of Cabo del Sol Golf and 2 miles (3 km) of Santa Maria Beach with a stay here. Medano Beach is within 6 miles (10 km) and Marina Del Rey is within 9 miles (15 km).

What's nearby

  • Cabo del Sol Golf - 1 min walk - 0.1 km
  • Playa Barco Varado - 10 min walk - 0.9 km
  • Las Viudas Beach - 6 min drive - 2.7 km
  • Santa Maria Beach - 6 min drive - 3.5 km
  • Medano Beach - 11 min drive - 10.0 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 34 min drive

Restaurants

  • ‪Fresko - ‬7 min drive
  • ‪Yaya - ‬7 min drive
  • ‪Lobby Bar - ‬1 min walk
  • ‪Tomatoes - ‬19 min walk
  • ‪RosaNegra - ‬7 min drive

About this property

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

4.5-star beachfront property near Cabo del Sol Golf
Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa for summer fun including 6 outdoor swimming pools, a complimentary children's club, and a children's pool.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 527 guestrooms or units
  • 8 levels
  • 13 buildings
  • 9 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 10646 sq ft of conference space
  • 989 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offers 527 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Cabo San Lucas property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Shopping center shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 6 outdoor pools
  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Golf
  • Gym
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 2000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos Golf Cabo San Lucas
Grand Fiesta Americana Los Cabos Golf
Fiesta Americana Grand Los Cabos Golf And Spa
Fiesta Americana Grand Los Cabos Golf Hotel Cabo San Lucas
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos Golf And Spa
Los Cabos Fiesta Americana Resort
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Hotel
Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos All Inclusive Golf
Hotel Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa

Frequently asked questions

How close is Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa to the airport?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is 21.7 mi (34-min drive) away from the Los Cabos Intl. Airport (SJD) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa on Apr 14, 2026 start from CA $549, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have an airport shuttle?

Airport shuttle services are not available at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa.

How close is Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offer free breakfast?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

No, there is no casino at this property, but PlayWin Casino (13-min drive) is nearby.

What time is check-in at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

This property offers free self parking and valet parking.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have a pool?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa features 6 outdoor pools and a children's pool.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have a restaurant?

There are 9 onsite restaurants, offering options like Italian cuisine, al fresco dining, and garden views.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have a spa?

This property doesn't have a spa, but it does offer facials, body treatments, and sports massages.

How close is Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa to downtown Cabo San Lucas?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is 6 mi away from Cabo San Lucas.

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1050 reviews
Rating 8 - Good. 208 out of 1050 reviews
Rating 6 - Okay. 105 out of 1050 reviews
Rating 4 - Poor. 34 out of 1050 reviews
Rating 2 - Terrible. 43 out of 1050 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Richard

Stayed 7 nights in Jan 2026

4/10 Poor

Thuan

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
the support staff was lacking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Krystian Scott Luis Jimenez

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Jack

Stayed 5 nights in Dec 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Clifford

Liked: Cleanliness, property conditions & facilities
Had a great stay but the air conditioner and fan was very loud
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was well staffed, immaculate and the food was exceptional.
Stayed 7 nights in Dec 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about our stay at grand fiesta was easy and comfortable. Check in and check out were quick and no surprises, the staff were incredible and always helpful, and the resort is well kept. Rooms are very comfortable and clean. The location of the resort although a bit of a drive from the airport is worth it. The beach is private to no vendors and always a place to see the ocean. This was our first time in los Cabos and it was fantastic.
View from room
Stayed 7 nights in Dec 2025

6/10 Okay

Sharla

Stayed 2 nights in Dec 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, atmosphere. Food was surprisingly very good with the exception of the La Bodega which was an extreme disappointment especially with the upgrade charge. Everything else was amazing and would recomend this to anyone
Stayed 6 nights in Dec 2025

10/10 Excellent

Anurag

Stayed 4 nights in Nov 2025

8/10 Good

Rhaea

Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great food!
Stayed 7 nights in Nov 2025

10/10 Excellent

Cole Thomas

Stayed 7 nights in Dec 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service
Rooms were clean and room service was efficient
Stayed 8 nights in Nov 2025

6/10 Okay

Shabbir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Only shortcoming lots of waiting time when checked in and lots of waiting time every day for dinner as they have only reservations restaurants . Spot activities are very less !
Stayed 7 nights in Nov 2025

8/10 Good

Yuliya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I spent five nights at Grand Fiesta Americana, and overall it was a good vacation. I loved that we could swim in the sea and enjoy the beach — that was a highlight. The staff were friendly and worked hard, though service often felt inconsistent with delays that made it harder to fully relax. My room was a bit outdated: the balcony was so small I never used it, especially since I’m used to larger balconies with hammocks or lounge chairs at other resorts, the fixtures were kind of outdated throughout and thr bathroom was dated as well. The food was all right, and it was nice to have five restaurants on site, but I would’ve loved more vegetable options. Overall, the dining was just OK — not the five‑star quality I expected. For a hotel marketed as five stars, I was hoping for more from both the room and the food.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jooyeon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, clean rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the star of the show at this property people are warm friendly and ready to help you with anything the food was great and the variety is endless for the all inclusive plan. I definitely will be back.
Stayed 4 nights in Nov 2025

6/10 Okay

Manan

Travelled with family and small children
Liked: Amenities
Room was not clean
Stayed 4 nights in Nov 2025

4/10 Poor

Muriel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We have stayed at this resort 3 times, loved it... But WOW did this stay open our eyes, the breakfast buffet over the peninsula is no longer there, that was an incredible way to start the day, but now it is in the 3rd floor, that is completely packed, crowded inside and so many people crowding over food, picking it up with there hands, even our server was right in front of us picking his nose!!!! The rooms were not as clean as previous, the staff that was ample was hardly there, the staff was always prompt and right on top of things, we had to ask for drinks several times, and even one time we were completely done with our meal before we received a sprite and apple juice! The servers rolled their eyes and were just rude! We were bombarded about going to a breakfast to join the club points, they repeatedly called our room starting at 7am to come to breakfast for the presentation, they will not take no for an answer. The staff at the front for the Spa was rude and the facial was subpar at best. The best part was the couples massage. The massage therapists were great! The food quality has went way down, the floor in blu was so dirty, i don't think the grout has been cleaned in years, the pools were slimy, and the quality from years past of being such a hospital and luxurious resort is a thing of the past, such a shame. Rosoto was excellent. You pay this kind of money and expect much more. Very Disappointing. We will not be returning.
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle Rita, Nepean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing food is excellent
Stayed 8 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Getting a chair by the pool near the beach was perfect. And Eduardo took care of us with the best service ever. Thank you very much everyone at the hotel who works so hard to make it a pleasant experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always extremely nice, helpful, and attentive. This place has some of the best all-inclusive food that we've been to, and there's so much variety of what to eat you never get bored of it!
Stayed 3 nights in Nov 2025