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Hotel Playa Mazatlan

3.0 star property
3-star beachfront hotel near Cerritos Beach

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
Garden
Terrace/patio
5 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Bar
  • All-inclusive

Explore the area

View in a map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Place, El Cid Country Club Golf Course
    ‪17 min walk‬
  • Place, Cerritos Beach
    ‪7 min drive‬
  • Place, Mazatlán Aquarium
    ‪7 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2

View all photos for Room Deluxe with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

8.8 out of 10
Excellent
(34 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

7.6 out of 10
Good
(39 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Garden View

  • 25 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard with Sea View

  • 25 sq m
  • Sea view
  • Sleeps 4

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About the area

Mazatlán

On the beach.A stay at this Zona Dorada hotel places you steps from Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. Islands and Protected Areas of the Gulf of California and Islas de Mazatlan Ecological Reserve are also within half a mile (1 km).

What's nearby

  • Punta Camaron Beach - 5 min walk - 0.4 km
  • The Mazatlan Malecón - 8 min walk - 0.7 km
  • El Cid Country Club Golf Course - 17 min walk - 1.4 km
  • Cerritos Beach - 7 min drive - 4.6 km
  • Mazatlán Aquarium - 7 min drive - 3.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬3 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster bar - ‬2 min walk
  • ‪La Jaiba Pata Salada - ‬2 min walk

About this property

Hotel Playa Mazatlan

3-star beachfront hotel near Cerritos Beach
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great old property (in very good condition) with a lot of history. It's the perfect location around a lot of great restaurants and fun shopping opportunities. It was also fairly close to the old downtown district, which can make for some amazing exploring! We will definitely stay at Playa Mazatlan again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
very nice family hotel love the location super comfortable rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura Y, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay, staff is great. The views are beautiful and the area is kept very clean inside and out. Pools on the property are very well maintained and staff takes care in cleaning around all day. Many dining options on property as well.
Stayed 5 nights in Jun 2025

10/10 Excellent

Edith

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place, location and staff was amazing, will definitely be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Edith

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Perfect location for easy access to the city. Friendly staff and service. I loved the little store across the street to grab snacks and drinks for my little ones. Lots of souvenir shops across the street. There's a little kids pool area with a pirate ship that my 2 and 4 year old loved. The beach is noisy with the band playing and it may be a bit much for some.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow just wow! Loved the hotel great for family vacation beautiful view from the room beach and pool is amazing! hotel is safe staff is welcoming and friendly. My husband and I enjoyed the beach and bandas while the kids enjoyed the hotels pools we were really comfortable with them being alone. Inclusive is worth it food & drinks were great. Will be coming back for sure!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tizoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jun 2025

10/10 Excellent

sonia, midland

Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Rogelio

Stayed 6 nights in Jun 2025

10/10 Excellent

Miguel A

Liked: Cleanliness, amenities, property conditions & facilities
Very nice service
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view. Great Costumer Services
Stayed 1 night in May 2025

6/10 Okay

Emmanuel

Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Stayed 3 nights in May 2025

8/10 Good

Tammie, NYA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, and the employees were great. The beds were not comfortable, and the nonstop bands on the beach is the reason that I didn't give this hotel 5 stars. I would return again though.
Stayed 7 nights in Mar 2025

6/10 Okay

Victor

Travelled with family
Liked: Amenities, property conditions & facilities
Great location, it has one of the best beach area, good for kids because the hotel offers activities for kids, food included in the all-inclusive is not bad. In the other hand, bathrooms stink, and there was a cockroach in the dresser. Rooms are not quiet, everything that happens in the hallway you can hear it in the room
Stayed 7 nights in May 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

jose

Liked: Cleanliness, staff & service

Que lindo Mazatlán

Loved the visit. Always wanted to stay here. Great breakfast buffet. Learned on my last day only that it was free with my room reservation though
Stayed 2 nights in Mar 2025

10/10 Excellent

Esperanza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and helpful, especially Ma de los Angeles in booking she was very helpful with my booking, also Jose David Captain of the Chefs was also extremly helpful, Leopoldo out waiter went above and beyond to help us, and Walter also was very helpful with our activities and dining in the hotel. Most definitely return to the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting Hotel Playa Mazatlan since 2003. It has grown magnificently since then, adding restaurants, shows, pools. Service always good, thanks to all their staff, and especially Victor. We look forward to a future trip.
Children have fun with a piñata on stage during Mexican show
Banda music for hire on the beach, public dancing on the beach.
Parasail for hire on the beach
Shrimp tacos at Captain Jack's restaurant
Stayed 6 nights in Apr 2025

2/10 Terrible

Rhonda Lee, Calgary

Disliked: Staff & service, property conditions & facilities
We purchased the all inclusive food and drink. Their version of all inclusive starts at 11 am at the earliest. Which includes cold bottled water. The drinks are so watered down and we had less than an ounce of alcohol. The food caters to the Spanish clientele not tourists Coffee- You can get coffee and buns(usually dried out ones) at the coffee shop from 7-10 am only. If you want a Coffee pot in room. First you need to request one. Then you have to beg for the coffee. Oh ya you want a cup to drink it from…..Bring your own. Food- The food is the same everyday. Same thing at breakfast lunch and dinner. Relaxing beach -The marionette bands on the beach are brutal. There are several of them and they try to out do each other often playing at the same time. The beach is the least relaxing place Spanish speaking- You need to be able to speak Spanish if you want or need anything. If you’re looking for entertainment in the evening, you will get Mexican dancers, international dancers and Caribbean dancers, which I will add are all the same! Don’t want to forget the best in sat evening You will get to play bingo, ensure your Spanish is up to par! - [ ] Massage - it was a 45 min rub down.
Stayed 8 nights in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Apr 2025

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities
Great experience overall for family
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel was very nice, loved that it was close to shopping and restaurants. Beach was a little too crowded, vendors and bands were annoying but that's easily escaped by being at the pools. Overall hotel is very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025