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Hotel Playa Mazatlan

3.0 star property
3-star beachfront hotel near Cerritos Beach

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
Front of property
5 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • All-inclusive

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪8 min walk‬
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

1 bedroom, premium bedding, in-room safe, desk

Habitacion Estandar solo hospedaje

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

1 bedroom, premium bedding, in-room safe, desk

Habitación estándar todo incluido

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Mazatlán

On the beach.A stay at this Zona Dorada hotel places you steps from Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. The Mazatlan Malecón and Islands and Protected Areas of the Gulf of California are also within half a mile (1 km).

What's nearby

  • The Mazatlan Malecón - 8 min walk - 0.7 km
  • El Cid Country Club Golf Course - 17 min walk - 1.4 km
  • Teodoro Mariscal Stadium - 5 min drive - 2.7 km
  • Cerritos Beach - 7 min drive - 4.6 km
  • Mazatlán Aquarium - 7 min drive - 3.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Vittore - ‬3 min walk

About this property

Hotel Playa Mazatlan

3-star beachfront hotel near Cerritos Beach
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, very good buffet, very clean, very beautiful beach, very friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Roxanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely stunning for my liking Rustic look my favorite, exactly what I was looking for . It was impeccably clean, room service on top of everything, clean towels, and sheets daily ,with beautiful pools that were perfect for relaxing. The food was delicious, offering a variety of options that catered to every taste in my little family .The staff were incredibly friendly and attentive, making the entire stay even more enjoyable. Overall, it was a fantastic experience that I would highly recommend.,
Stayed 7 nights in Feb 2025

6/10 Okay

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Playa was nice, it has beautiful pools and the buffet breakfast included with our reservation was great! Had a wonderful time and can’t wait to go back. Our only complaint was that we weren’t happy with the room that we had and it took a few days to get a new one.
Stayed 14 nights in Feb 2025

10/10 Excellent

Gilberto

Stayed 3 nights in Feb 2025

4/10 Poor

Lisa

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is just okay. There is a lot of potential, but it’s due for a heavy renovation. There are quite a few pools, but only a few had lounge chairs around them and were quite loud (kid pool, loud DJ music, waterfalls). The beach is nice, but bands play very loud music in front of the chairs all day. This is definitely not the place for a quiet, relaxing trip. The location is good, as you can walk to restaurants, but it’s very loud at night. Rooms are poorly insulated for sound, so you can hear the music at the bars nearby and from people down the hall. The staff were kind, but not very helpful. They wouldn’t make a call for a spa appointment for me and don’t have basic essentials like toothpaste. The property is generally clean. The beds only have a very light blanket on them and I had to use the spare blanket in the closet, that looked 30 years old and smelled awful. I asked for a new one and it wasn’t much better. A few highlights: the breakfast is really good, and there is a shower available in the main space if your flight leaves after you check out (though you aren’t allowed to use a towel). Not the worst place I’ve been to, but I wouldn’t return unless I was looking for a party type vacation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort - close to everything! The breakfast buffet was fabulous with lots of choices! The rooms are clean and lots of hot water for showers! Staff is attentive and professional. Right on the beach with lots of chairs. I wish the pool opened a little earlier and getting ice can be a bit of hassle - otherwise - loved it here! We will be back. Highly recommend.
Stayed 7 nights in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

J Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Bobbi-Jo

Stayed 6 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and top notch. The beach is very clean and one of the best in Mazatlan. The dining at the hotel is limited, however, there are plenty of good restaurants in walking distance. Very clean. Property can use some TLC and limit bands playing on the beach.
Stayed 5 nights in Feb 2025

8/10 Good

deborah ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Only complaint was that food was just average, sometimes not very hot. Guess that’s not much of a complaint. Lots of restaurants in area
Stayed 4 nights in Feb 2025

10/10 Excellent

Tracey Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed by the property and the staff is absolutely AMAZING.
Stayed 9 nights in Feb 2025

2/10 Terrible

Ruben

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They charge you extra fees when you arrive and they tell you then cant help you because you booked thru a third party agency
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean walkable good food friendly staff
Stayed 14 nights in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 4 nights in Feb 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Amenities
Unfortunately, this hotel is mediocre at best. The check-in was a terrible experience, and the supervisor Eduardo was extremely rude. Once we were finally checked in, we realized that many of the eating options were closed, and the main pool was also closed. (both for the entire 4 night stay) None of the hot tubs were hot. If you have extremely low expectations, this place will be fine, but we will not be returning. I will say that the Brazilian restaurant was good, and the wait staff at the restaurants were friendly and helpful
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel, Lake Oswego

Travelled with family
Liked: Cleanliness, staff & service
This is a great Mexican vibe. Hotel has the best beach in between the two islands. Short trip in to centro for the cathedral and open market. Enjoyed the stay and bands on the beach
Stayed 5 nights in Feb 2025

10/10 Excellent

carlos, quinlan

Travelled with family
Liked: Cleanliness, staff & service, amenities
beach excellent,staff excellent, excellent location everything was close to the property (stored,restaurants, clubs,etc)
Stayed 4 nights in Feb 2025

6/10 Okay

Anfim

Stayed 5 nights in Feb 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close, good location. Very nice place
Stayed 5 nights in Feb 2025

8/10 Good

Lindsay

Stayed 7 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

MIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time here and it never fails us. The staff is always sincere and quick. Easy access to everything. They have earned more than 5 stars with us.
Stayed 4 nights in Feb 2025