6/10 Okay
Lacy
Travelled with family
May 10, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Just a heads-up to future guests: the pool and hot tub were out of service during our stay and apparently won’t be back until June or July. We were offered free access at a nearby sister hotel, which sounded nice... until we realized it meant walking 10 minutes through a construction zone and uneven walkways. Coming back cold, wet, and in the dark just didn’t feel safe—especially for a group of women. It kind of defeated the whole idea of relaxing.
On the plus side, the hotel’s close to the Mall of America, and we really appreciated having a kitchen in the room—that definitely made meals easier. But for the price, we expected a bit more comfort and convenience.
The biggest surprise? The “king” bed. It was definitely not a king. We’ve seen queen beds with more room, and after six hours of travel, all three of us were looking forward to stretching out—so that was a letdown. The bedroom felt tight, while the bathroom was oddly huge. Honestly, if we could’ve traded some of that tile space for extra mattress, we would have.
Noise-wise, you’ll hear planes overhead about every 15 minutes. Not a dealbreaker, but something to know if you’re a light sleeper. There wasn’t a water dispenser near the ice machine either, so we ended up boiling tap water just to have something to drink.
We didn’t get a chance to try breakfast, so I can’t speak to that. All in all, it had a few nice features, but the experience didn’t quite match the price tag—especially when you're expecting comfort.
Lacy
Stayed 1 night in Apr 2025