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Quality Inn

Property class: 2.5
Newport News hotel in North Newport News area

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Photo gallery for Quality Inn

A hotel room with two beds, a desk with a computer, a chair, and a TV.
A corner desk with a computer, keyboard, and mouse, a green chair, and a wall-mounted shelf with brochures.
A hotel dining area with a wooden counter, buffet, and seating.
A laundry room with two front-loading washers and a stacked dryer.
A rectangular pool with a white border, surrounded by lounge chairs and a table.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
16890 Warwick Blvd, Building B, Newport News, VA, 23603
  • Place, Fort Eustis
    ‪12 min walk‬
  • Place, U.S. Army Transportation Museum
    ‪17 min walk‬
  • Place, Busch Gardens Williamsburg
    ‪11 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, and a door.

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel bathroom with a sink, mirror, and shower.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a towel rack.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
  • Pet friendly
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About the area

Newport News

North Newport News stay.Your stay at this North Newport News hotel places you within 3 miles (5 km) of Lee Hall Mansion and Newport News Park. Fort Eustis and Bounce House are also within 6 miles (10 km).

What's nearby

  • Fort Eustis - 12 min walk - 1.1 km
  • U.S. Army Transportation Museum - 17 min walk - 1.4 km
  • Busch Gardens Williamsburg - 11 min drive - 16.3 km
  • Water Country USA - 12 min drive - 17.9 km
  • College of William and Mary - 18 min drive - 24.5 km

Getting around

  • Williamsburg Transportation Center - 19 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 11 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Soprano Italian Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn

Newport News hotel in North Newport News area
Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn.

This Newport News hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 4 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Inn offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Mulberry Inn Hotel
Mulberry Inn Newport News
Mulberry Inn Hotel Newport News
Comfort Inn Newport News/Williamsburg East

Frequently asked questions

How close is Quality Inn to the airport?

Quality Inn is 6.6 mi (11-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Quality Inn on Oct 8, 2026 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn have an airport shuttle?

Airport shuttle services are not available at Quality Inn.

How close is Quality Inn to the beach?

This hotel is 8.8 mi (13-min drive) from Yorktown Beach and 9.8 mi (18-min drive) from Kingsmill Beach. Don't forget your sunscreen!

Does Quality Inn offer free breakfast?

Quality Inn offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Quality Inn?

No, there is no casino at this hotel.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Quality Inn?

This hotel offers free extended parking.

Does Quality Inn have a pool?

Quality Inn does not have a pool.

Does Quality Inn have a spa?

There are no spa services available at this hotel.

How close is Quality Inn to downtown Newport News?

Quality Inn is 8 mi away from Newport News.

Quality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 309 out of 899 reviews
Rating 8 - Good. 242 out of 899 reviews
Rating 6 - Okay. 141 out of 899 reviews
Rating 4 - Poor. 91 out of 899 reviews
Rating 2 - Terrible. 116 out of 899 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was across the road at adjacent motel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate parking and the stay was very comfortable
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, don’t stay here!!!!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, breakfast was ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and parking was great. A few renovations are going on at this time to continue to improve this hotel. My family was happy about the pricing and friendly staff. The breakfast was great and there are security cameras around the building to help customers feel safe.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Bring your own shampoo and toiletries
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost efficient and reasonable services. Mattress was firm; therefore, I did not have any pain in my neck and back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but the tub would get easily clogged and took forever to go down, food was ok a little disappointing that the breakfast was small, I wish they would put better pillows and blankets the blanket was a bit rough. Otherwise the hotel was nice.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Got bedbugs. Room smelled terrible. Big stains in the carpet
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The entire first floor smelled a stinky bathroom. The elevator was broken and the put me on the 5th (top) floor.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Perfect
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Room air conditioner was rattling. TV didn’t work until hotel staff fixed it. Tub did not drain after taking a brief shower. Area around hotel was definitely questionable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I was traveling for and was able 2 get a room and get checked in easily by friendly staff and the room was clean
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Only thing I was disappointed was that a cleaning rag had been left in the room and for ever how long I don’t know but the room had a stench and I just delt with it!
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge too much for a dirty, run down facility that doesn't care about their customers. Their breakfast is a joke and the burned down car in the lot and busted windows on the building suggest this is a less than 1 star establishment.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
We got there at 1 am and there was no one at the front desk, so I had to walk to hotel next door to get assistance. There was stuff floating in the toilet. Mold on the ceiling in the shower. The shower curtain rack was about to fall and curtain wouldn’t stay. Hair stuck to the walls of the tub so it doesn’t appear the bathroom was properly cleaned. The bed was nice and comfy and AC worked. We only slept there and left early the next morning.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a quality inn online. Its very confusing because its actually a Comfort inn . This should be listed somewhere
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, quiet and safe. Very clean and comfortable room
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Staff & service
It reeked of pot Smelled like a weed wagon
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to beat for the price, would stay again.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel id stay again recommend to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025

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