Palace Inn & Suites - Newport News/Jefferson Ave

Newport News motel in Brentwood area

Choose dates to view prices

Traditional Double or Twin Room, 2 Double Beds

Individually furnished, desk, blackout drapes, iron/ironing board

Traditional Double Room, 2 Queen Beds | Bathroom

Overview
Rooms
Location
Policies

Popular amenities

Parking included
Free WiFi
Air conditioning
Housekeeping
24/7 front desk

Explore the area

10608 Jefferson Ave, Newport News, VA, 23601

Place, Sandy Bottom Nature Park
‪6 min drive‬
Place, Huntington Park
‪7 min drive‬
Place, Peninsula Town Center
‪9 min drive‬
Airport, Norfolk, VA (ORF-Norfolk Intl.)
‪41 min drive‬

Room options

Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking

35 sq m
Sleeps 4
2 Queen Beds
Free WiFi

Traditional Double Room, 2 Queen Beds

35 sq m
Sleeps 4
2 Queen Beds
Free WiFi

Traditional Studio Suite, 1 King Bed

28 sq m
Sleeps 3
1 King Bed
Free WiFi

Traditional Double or Twin Room, 2 Double Beds

35 sq m
Sleeps 4
2 Double Beds
Free WiFi

About the area

Newport News

Brentwood stay.Your stay at this Brentwood motel places you within 3 miles (5 km) of Huntington Park and Riverside Medical Center. Christopher Newport University and Virginia War Museum are also within 3 miles (5 km).

View more Motels in Newport News

What's nearby

Sandy Bottom Nature Park - 6 min drive - 5.1 km
Huntington Park - 7 min drive - 4.0 km
Virginia Living Museum - 9 min drive - 4.1 km
Christopher Newport University - 9 min drive - 4.1 km
Peninsula Town Center - 9 min drive - 9.5 km

Getting around

Newport News Station - 7 min drive
Norfolk Intl. Airport (ORF) - 39 min drive

Restaurants

‪Bisou - ‬3 min drive
‪Wawa - ‬16 min walk
‪Captain D's - ‬12 min walk
‪Gus's Hot Dog King - ‬4 min walk
‪Farmer’s Table of Newport News - ‬4 min drive

About this property

Palace Inn & Suites - Newport News/Jefferson Ave

Newport News motel in Brentwood area

As a guest of Palace Inn & Suites - Newport News/Jefferson Ave, you'll find barbecue grills, a garden, and express check-out. WiFi is free in public spaces. Self parking is free.

This Newport News motel is smoke free.

32 guestrooms or units

Front desk (24 hours)

Express check-out

Garden

BBQ grill(s)

No smoking on site

Palace Inn & Suites - Newport News/Jefferson Ave offers 32 air-conditioned accommodations with blackout drapes/curtains. These individually furnished accommodations have separate dining areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Pet friendly
Parking included
Free WiFi
Air conditioning

CA $107 total

includes taxes & fees

Jun 22 - Jun 23

Property amenities

Family friendly

Living room
Separate in-room dining area

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessibility
Wheelchair-accessible parking

Room amenities

Entertainment

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Private bathroom
Shower/bathtub combination
Towels provided

Food and drink

Separate dining area

Air conditioning
Desk
Free local calls
Heating
Individual furnishings
Iron/ironing board on request
Living room
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Brentwood Suites Motel Newport News

Brentwood Suites Newport News

Brentwood Suites

Palace Inn Suites

Palace Inn & Suites - Newport News/Jefferson Ave Motel

Palace Inn & Suites - Newport News/Jefferson Ave Newport News

Frequently asked questions

How close is Palace Inn & Suites - Newport News/Jefferson Ave to the airport?

Palace Inn & Suites - Newport News/Jefferson Ave is 23.6 mi (39-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Inn & Suites - Newport News/Jefferson Ave?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Palace Inn & Suites - Newport News/Jefferson Ave on Jun 25, 2026 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Inn & Suites - Newport News/Jefferson Ave have an airport shuttle?

Airport shuttle services are not available at Palace Inn & Suites - Newport News/Jefferson Ave.

How close is Palace Inn & Suites - Newport News/Jefferson Ave to the beach?

This motel is 12.6 mi (24-min drive) from Buckroe Beach and Park and 3.1 mi (8-min drive) from Huntington Beach. Don't forget your sunscreen!

Does Palace Inn & Suites - Newport News/Jefferson Ave offer free breakfast?

Palace Inn & Suites - Newport News/Jefferson Ave does not offer free breakfast.

Is there a casino at Palace Inn & Suites - Newport News/Jefferson Ave?

No, there is no casino at this motel.

What time is check-in at Palace Inn & Suites - Newport News/Jefferson Ave?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Palace Inn & Suites - Newport News/Jefferson Ave?

This motel offers free self parking.

Does Palace Inn & Suites - Newport News/Jefferson Ave have a pool?

Palace Inn & Suites - Newport News/Jefferson Ave does not have a pool.

Does Palace Inn & Suites - Newport News/Jefferson Ave have a spa?

There are no spa services available at this motel.

How close is Palace Inn & Suites - Newport News/Jefferson Ave to downtown Newport News?

Palace Inn & Suites - Newport News/Jefferson Ave is 2.7 mi away from Newport News.

Palace Inn & Suites - Newport News/Jefferson Ave Reviews

4.8

4.4/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Verified

10/10 Excellent

Ayesha

Nov 20, 2025

Awesome

Stayed 1 night in Nov 2025

Verified

2/10 Terrible

Iyana

Oct 11, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Room was dirty no towels rags or pillows walls had holes in it wires hanging out it was horrible and will never return I slept in my truck for the 2 days

Stayed 2 nights in Oct 2025

Verified

2/10 Terrible

Travis

Jan 19, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The people at the front desk were very polite and helpful plus nice I don’t blame them for the lack of respect that the people who work and stay there have for the property I would clean house and then clean up

Stayed 1 night in Jan 2025

Verified

2/10 Terrible

6k

Jun 17, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely disgusting place, crack heads, homeless prostitutes kingdom. Wouldn’t recommend unless you genuinely CANNOT find anything else

Stayed 1 night in Jun 2024

Verified

4/10 Poor

Jimmey

Oct 15, 2023

Disliked: Staff & service, amenities, property conditions & facilities

poorly maintained and staffed

Stayed 1 night in Oct 2023

Verified

2/10 Terrible

Kaushik

Jul 6, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Bedbugs and dirty bathroom with no shower head

Stayed 2 nights in Jul 2024

Verified

4/10 Poor

Miles

Oct 22, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Let this be a last resort. No other options.

Stayed 1 night in Oct 2023

Verified

2/10 Terrible

Benjamin

May 28, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemned Property DO NOT STAY

Hotel has condemned by the city notice on front door. Extremely dirty, broken fridge, and caked spill in freezer. Unsafe, extremely dirty, and unsafe.

Stayed 4 nights in May 2024

Verified

2/10 Terrible

Verified traveller

Nov 28, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a Palace or pleasant stay

The property manager has terrible customer service. Rooms are not what is advertised. Half of the stove works, bathroom and room is in need of cosmetic repairs. Pest control also needed!

Stayed 7 nights in Nov 2023

Verified

2/10 Terrible

Josue

May 18, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room was horrible the walls was dirty tv did not work dressers was missing knobs there was a lamp with no cord the fridge was painted with house paint terrible

Stayed 1 night in May 2025

Verified

4/10 Poor

Daniel

Jul 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is in VERY poor condition. I have many pictures (time coded) of holes in the walls when I checked in, absent refrigerator which was pictured in the original add, very poor cleanliness. The entrance to the lot has 2 very deep pot holes which have had no attention for a very long time. The wifi does not stay connected for more than 5 minutes between drop outs and has no security when connected. I am very surprised that Expedia lists this property on their site.

Floor trim torn loose from wall and left laying on floor

Stayed 2 nights in Jul 2025

Verified

2/10 Terrible

Anthony

Dec 17, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was filthy. No rags or towels. No one at ftont desk. Wifi didnt work. Heat didnt work.

Stayed 1 night in Dec 2023

Verified

2/10 Terrible

Hakima

Apr 7, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.

Stayed 2 nights in Apr 2024

Verified

8/10 Good

Tarsha

Aug 11, 2024

Disliked: Property conditions & facilities

Decent

Stayed 4 nights in Jul 2024

Verified

2/10 Terrible

Josue

Jun 29, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Complicado no puedes quedarte en ese lugar

Stayed 1 night in Jun 2024

Verified

2/10 Terrible

Manuel

Jun 2, 2024

Muy mal ese hotel reservamos un cuarto de king side para no fumadores y nos dieron un cuarto de doble cama olia muy mal a sigarro todo sucio encontramos ratas y pedimos el reembolso y no quisieron no les recomiendo ese hotel muy mal

Stayed 1 night in May 2024

Verified

4/10 Poor

Angelica

Jul 8, 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

The smell was horrible , everything was old , sticky floor, hole in the wall and also a lot of sparkle spots

Stayed 2 nights in Jul 2021

Verified

2/10 Terrible

William

Jul 5, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place was horrible. It was so consumed by Tabasco smoke I couldn’t stay even in the “smoke free rooms”

Stayed 1 night in Jul 2021

Verified

8/10 Good

Brittany

Aug 19, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is to inform that we are going out for dinner tonight,

Stayed 1 night in Jun 2020

Verified

8/10 Good

Verified traveller

Jan 24, 2020

Liked: Cleanliness, staff & service, amenities

The property was fine. I just didn’t like the fact people were just standing around like it was an apartment complex. I asked were there apartments close because of the people hanging out on the stairway and parking lot.

Stayed 1 night in Jan 2020

Verified

2/10 Terrible

Verified traveller

Nov 15, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Never got to see the inside of room because the one I booked 3 months prior wasn’t even available. Drove 6 hours to be told at 4 they were cleaning it. Check in is 2. Finally at 6 I realized they didn’t even have a room and no one told me. The area is awful and this was extremely disappointing. Guess there is a first for everything.

Stayed 2 nights in Nov 2019

Verified

2/10 Terrible

William

Oct 10, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel we ever stayed in.

DON'T STAY HERE. The pictures are NOT accurate. This is the most misleading listing we have ever stayed in. The floors were slimy, as if they hadn't cleaned the mop water in weeks. Not exaggerating your shoes would slide while standing. We booked a king bed and got two full size that my feet hung off of. The furniture is covered in stains, the fridge doesn't work, half the bulbs were out, the floor was tearing up in places, the wall had been damaged several times and fixed and painted over with a totally different color paint, the list goes on and on. There were locals which looked to be living here permanently and ppl coming in and out non stop and watching us to see what room we were going to and when we left. We took our luggage with us everywhere because we didn't feel safe leaving it. Even the man working there seemed to be more buddies with the locals and no management was anywhere so we were uncomfortable complaining even. This property shouldn't even be a hotels.com partner.

Stayed 3 nights in Oct 2019

Verified

6/10 Okay

Zac

Sep 3, 2019

Disliked: Cleanliness, amenities, property conditions & facilities

They canceled my room even after I talked to them about showing up late... they gave me a smaller room and it it smelled terrible. Toilet handle was broken and so was the bathroom door

Stayed 3 nights in Aug 2019

Verified