Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Playa Bucerías

Choose dates to view prices

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property preview
Aerial view
Reception hall
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Playa Bucerías
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Nuevo Vallarta Beach
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(98 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(129 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Balcony, Sea View (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.6 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(59 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

  • 31 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Nuevo Nayarit

On the beach.Stay at this Nuevo Nayarit property and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Playa Bucerías - 3 min drive - 2.3 km
  • Flamingos Golf Club - 3 min drive - 2.3 km
  • Nuevo Vallarta Beach - 5 min drive - 2.3 km
  • Vallarta Adventures - 12 min drive - 7.7 km
  • Nayar Vidanta Golf - 13 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 25 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪Riu Palace Piano Bar - ‬3 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪La Botana - ‬16 min walk
  • ‪Villa Bar - ‬12 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5-star beachfront property near Playa Bucerías
Hotel Riu Palace Pacifico - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Hotel Riu Palace Pacifico - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a health club and a garden. Free self parking is available. A complete renovation of Hotel Riu Palace Pacifico - Adults Only - All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Nuevo Nayarit property.

  • 1 building
  • 445 guestrooms or units
  • 8 levels
  • 9 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Reviews

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 2785 out of 3927 reviews
Rating 8 - Good. 716 out of 3927 reviews
Rating 6 - Okay. 252 out of 3927 reviews
Rating 4 - Poor. 94 out of 3927 reviews
Rating 2 - Terrible. 80 out of 3927 reviews

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, beautiful room, great restaurants, and friendly staff. We will be going back!
Stayed 6 nights in Nov 2025

6/10 Okay

TERRY LEE, Ocean Park

Liked: Cleanliness, property conditions & facilities
Facilities were clean, food was sub par an unimpressive. Pools were to hot at 95 and party pool was closed for two days. Riu white party was advertised but found out that the sister hotel that held the party was closed. We will not be going back to the Riu Palace.
Stayed 11 nights in Oct 2025

10/10 Excellent

Nicole Michelle

Stayed 5 nights in Sep 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Accommodations Great Food options Great Service excellent! Will Go again! T
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and resort was excellent since my wife and I being traveling to any RIU resorts the past 5 years now.
Stayed 6 nights in Aug 2025

10/10 Excellent

Deana Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful
Stayed 6 nights in Aug 2025

10/10 Excellent

Kyle Huy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Samuel, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice resort. Everything is accessible and modern. A few critiques would be that the rooms are not spacious, and the hotel in further away from the city. Also, the food is hit or miss. Their authentic Mexican food is best. I would stay again if I returned to the city.
Stayed 3 nights in Aug 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Juan, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at three all inclusive resorts in Mexico this summer, a Secrets, Hyatt Ziva and this RIU. This resort ranked best for alcohol, although no Modelo, the alcohol was top shelf. Daily featured drinks at the cart were all amazing, especially the margaritas and mezcalitos. Rooms also have nice stock of hard alcohols & beers. Service was great, and facility was the cleanest, classiest and “most polished.” Beach ranked second of the three, we did get kicked out often with crocodiles, but it was still nice. The biggest complaint of the entire resort and it is a big complaint; their pools are terrible. The water was hotter than it was outside. Something has to be done. It was absolutely uncomfortable to stay in the water. I’d get out to cool off; I usually do the opposite. Water in any of their pools was not refreshing. There is not enough pool space for the amount of guests either. Last complaint is the preferred club. We weren’t offered to upgrade, which we would have if we had known, but at the same time the cabanas & lounges sat empty. At that point, just open them up to everyone. I hate the way it makes me feel to be excluded from anything, my guess is you could charge a bit more, open everything up to everyone, and we’d all be happy. No need for all that exclusivity. Anyway, beautiful and awesome resort for many reasons that I mentioned. I’d go back, except for the pools.
Stayed 6 nights in Jul 2025

10/10 Excellent

Shannon Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service I’ve had at a resort in Mexico.
Stayed 6 nights in Aug 2025

8/10 Good

Marie-Anne, Borden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Aug 2025

10/10 Excellent

Lucero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and their dining options were great! Wish the drinks were a little better but it was terrible!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very nice amazing resort I will most definitely recommend and will be returning soon
Stayed 4 nights in Aug 2025

10/10 Excellent

DIANA, chula vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. As always. We always go to Riu hotels when we travel and they never disappoint. The staff is great and you can actually see it in their faces that they enjoy what they are doing, the food is great, the atmosphere is great, you cannot go wrong with Riu. That’s why we don’t look elsewhere when we travel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Danielle

Stayed 6 nights in Aug 2025

8/10 Good

diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Horrible room mattress, beach experience

My room needs a new mattress for the bed it was horrible. You can’t sit by the beach because of the people every 5 minutes asking if you want to buy something or want a massage. Maybe hire different nightly entertainment.
Stayed 7 nights in Aug 2025

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service
The swimming pools are uncomfortably hot and the specialty restaurants leave a lot to b desired specially the Japanese and Guacamole
Stayed 6 nights in Aug 2025

10/10 Excellent

Luis

Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Stayed 4 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, excellent
Stayed 6 nights in Aug 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the mattress too soft
Stayed 4 nights in Aug 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, all areas and personnel attention is great! Only bad thing is bed, way too soft and felt like falling in a hole as soon as you get into the bed. Other thing is lost of ants in the beach area, you cannot sit a bit in the beach without being attacked by the ants
Stayed 6 nights in Aug 2025