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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly 4-star resort near Universal Orlando Resort

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
American cuisine, pool views
Signature Suite, 2 Bedrooms | Private kitchen
Full-size fridge, microwave, oven, stovetop
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, CoCo Key Water Resort
    ‪10 min walk‬
  • Place, Universal Orlando Resort
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(76 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(104 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Orlando

International Drive District stay.Your stay at this International Drive District resort places you within 2 miles (3 km) of Universal Orlando Resort and Orlando International Premium Outlets. Universal’s Islands of Adventure and Universal Studios Florida are also within 2 miles (3 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Pirate's Dinner Adventure - 3 min walk - 0.3 km
  • Titanic the Experience - 7 min walk - 0.7 km
  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • The Orlando Eye - 3 min drive - 1.7 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Sushiology - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly 4-star resort near Universal Orlando Resort
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Reviews

Westgate Palace Hotel / Universal / I-Drive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 714 out of 1105 reviews
Rating 8 - Good. 223 out of 1105 reviews
Rating 6 - Okay. 91 out of 1105 reviews
Rating 4 - Poor. 29 out of 1105 reviews
Rating 2 - Terrible. 48 out of 1105 reviews

Reviews

6/10 Okay

Raquel, Huntley

Travelled with family
Disliked: Staff & service
Did NOT like the hidden fees!
Stayed 4 nights in Sep 2025

10/10 Excellent

Aaron

Stayed 7 nights in Jul 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Darnell Shawn, brooklyn

Stayed 5 nights in Aug 2025

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to text the front desk for my needs was very helpful! Staff was friendly and the Universal shuttles were convenient.
Stayed 4 nights in Aug 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Extremely clean. Very safe. Will come back. 5/5
Stayed 3 nights in Aug 2025

6/10 Okay

Tiffany

Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

David Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have keys to our room for over 24 hours
Stayed 6 nights in Aug 2025

10/10 Excellent

Gabriel Bismarck, Miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good time!
Stayed 2 nights in Jun 2025

10/10 Excellent

Isamar V Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, except the wifi was weak up on the 18th floor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lewin

Stayed 6 nights in Aug 2025

10/10 Excellent

ANGELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love this property! Check-in was smooth, room was spotless, staff was amazing, gated security 24/7 and free Shuttles to Universal made our trip so smooth. I highly recommend and will definitely stay here again when we come back to Orlando.
Stayed 4 nights in Aug 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service
Rooms are spacious
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Good
Stayed 6 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our normal go to if there is availability. Great location, rooms are big and very nice. Service is good and a great view from the upper levels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to theme parks and restaurants, shopping also very safe. Resort has a gate keeper 24/7
Stayed 5 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuel Castaneda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable place to stay. Well equipped for everything you need and it feels you’re home. The location is in the center from the theme parks, shopping and restaurants. Everything comes easy on this place and area. We stayed 6 nights and we slept well and good
Stayed 6 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean place
Stayed 7 nights in Aug 2025

10/10 Excellent

Smruti

Stayed 5 nights in Jul 2025

10/10 Excellent

Amy M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025

2/10 Terrible

Gloria

Stayed 2 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and beds were comfortable. However the rooms felt cold and sterile with no decore’ or anything to make it feel warm and inviting. Also very noisy as there are no drapes or rugs or anything to dampen the sounds. Also, transportation is only for Universal. The description says free shuttle to “parks” which is misleading. Disappointed in the “grille” as it was only open 1 day and we were there for an entire week. If your looking for a place to just crash at night then It’s fine. If your wanting more of a resort then maybe look elsewhere.
Stayed 7 nights in Aug 2025