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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property
4-star eco-certified hotel near Byward Market Square

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Room, 1 King Bed
Front of property - evening/night
Lobby
Breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Ottawa

Downtown Ottawa stay.You'll be steps from Byward Market Square and within a 10-minute walk of University of Ottawa with a stay at this Downtown Ottawa hotel. Rideau Canal and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Byward Market Square - 3 min walk - 0.3 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Parliament Hill - 12 min walk - 1.0 km
  • Canadian Museum of History - 3 min drive - 2.2 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬2 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Le Moulin de Provence - ‬2 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪The Keg Steakhouse + Bar - ‬1 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star eco-certified hotel near Byward Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2016
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1008 out of 1702 reviews
Rating 8 - Good. 352 out of 1702 reviews
Rating 6 - Okay. 146 out of 1702 reviews
Rating 4 - Poor. 95 out of 1702 reviews
Rating 2 - Terrible. 101 out of 1702 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kamaljit

Stayed 1 night in Feb 2025

10/10 Excellent

William, Unionville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean. Very convenient to main attractions. Reasonably priced for what you get. Highly recommend if visiting from Ottawa
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently the hotel is having construction right next door (even on the weekend) It would have been nice if Expedia was able to communicate that online prior to us booking.
Stayed 1 night in Mar 2025

10/10 Excellent

Zhonglin

Stayed 1 night in Mar 2025

10/10 Excellent

Jacques

Stayed 1 night in Mar 2025

4/10 Poor

Chien-Chou

Liked: Cleanliness
Disliked: Property conditions & facilities
No parking on site, and the construction right next to the hotel made the stay a lousy experience. Should’ve better stayed in the Westin just a few blocks away.
Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Jackhammering of foundation beside hotel between 7am - 7pm was brutal. Hotel itself is fine.
Stayed 2 nights in Mar 2025

2/10 Terrible

JHONGHOON, THORNHILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackhammering noice and poor breakfast dining
Stayed 1 night in Mar 2025

6/10 Okay

Amy, Swanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given all 5 stars however theirs construction going on behind the hotel. Starts at 7:00am and goes all day, jackhammering. It’s very loud in the rooms, they even upgraded us to the furthest from the construction and it’s still very loud. Can’t sit in the room to have a conversation!
Stayed 2 nights in Mar 2025

6/10 Okay

Grace

Liked: Staff & service, amenities
I have stayed here before several times. There is construction going on nextdoor and there is a loud jackhammer noise that starts st 7 AM and lasts all day. Obviously this will end at some point but I was not aware of this when booking. I have Globalist status with Hyatt and they offered me an upgrade to a suite on the 13’th floor. The view was beautiful and the suite was large and very nice. The carpet and upholstery was stained and the furniture was a bit damaged and worn. It was still very nice. I asked for a humidifier and they brought me one. When I checked in, I was told that I would receive a free breakfast. The first morning,I ordered off the menu and it was lovely. The service was excellent, as was the food. The second morning, they offered a serve yourself continental breakfast. The croissants were wonderful and I was satisfied. When I checked out, I was told that the breakfast charges would be credited to my account due to Globalist status. However, subsequently, I received an email that the staff made an error. Because I booked on Expedia, I will need to pay for the two breakfasts. When I checked in, the person working there was very polite to me and went out of his way to upgrade the suite. I very much appreciate that. He also gave me a coupon for a free drink at the rooftop bar. When I went there and ordered dinner, I was advised that the only wine that can be offered is the House Pino Grigio. I chose to order a different one and pay for it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Henrique

Stayed 1 night in Mar 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrianna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HOTEL IS AMAZING and so is the staff. Only trouble was the nearby construction woke us up at 7 am with a pile driver!!! Stay here when construction is finished.
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were extremely polite and professional, room was very clean on arrival. Only negative was the construction going on but thats out of the hotels control so didnt cause me grief. Would stay again and recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, amazing view from the lounge.
Stayed 1 night in Feb 2025

10/10 Excellent

CONGCONG, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and receptions are super professional and friendly
Stayed 2 nights in Feb 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service
The hotel warned about construction noise which was fine. What wasn’t fine is dirty towels and no room cleaning.. we weren’t in the room from 1045am till noon and then again from 230-midnight. Nobody ever did the room..so we never got towels, never had water refills. Additionally the shower didn’t work properly, the shower head couldn’t stand up had to use the rainfall.. which meant gf had to get hair wet.. just not good condition. Hotel is slipping from when they first opened and not on par with any other Andaz property I have stayed at. Unfortunately.
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that is walkable to many shops and restaurants. The rooftop bar/restaurant is very nice as well.
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great stay. Our check in was fabulous. We were upgraded to a better room and very happy with it given we were a group of 3 women away for the weekend. There is extremely loud construction going on and the whole hotel vibrates. I wish the hotel would have given me a heads up. It lasted from when we arrived til 7pm at night. So be prepared for that. Otherwise our stay was good. The hotel is close walking to so many restaurants and bars. Theres always something to do. The roof top patio was nice for drinks as well. Overall a good stay. Thanks!
Stayed 1 night in Feb 2025

10/10 Excellent

Lexie

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
There is a big construction project next door. The jack hammer starts at 7:00am, and goes on until 9:00pm. Apparently this is allowed. It is EXTEMELY LOUD!! And makes sitting in the room unbearable, if you’re looking for peace and quiet this is not the place to stay. Had I known this is happening, I would not have picked this hotel! In addition, the rooms could use some refreshing. Seems a bit worn down. Chipped paint, overused towels & robes, some of the lights to working, etc.
Stayed 1 night in Feb 2025

2/10 Terrible

Julieth

Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Beautiful hotel. Clean. Friendly staff at front desk. Little noisy due to construction in the area.
Stayed 2 nights in Feb 2025