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Brookstreet

4.5 star property
4.5-star luxury hotel in Kanata

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Photo gallery for Brookstreet

Property entrance
Bar (on property)
Reception
Terrace/patio
Indoor pool, seasonal outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪8 min drive‬
  • Tanger Outlets
    ‪9 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(48 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Ottawa

Kanata stay.Your stay at this Kanata hotel places you within 6 miles (10 km) of Canadian Tire Centre and Landmark Cinemas Kanata. Kanata Centrum Shopping Centre and Bell Sensplex are also within 6 miles (10 km).

What's nearby

  • Kanata Centrum Shopping Centre - 7 min drive - 5.1 km
  • Canadian Tire Centre - 8 min drive - 9.1 km
  • Bell Sensplex - 8 min drive - 8.7 km
  • Tanger Outlets - 9 min drive - 9.1 km
  • Algonquin College - 14 min drive - 15.8 km

Getting around

  • Ottawa Fallowfield Station - 19 min drive
  • Ottawa International Airport (YOW) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Kanata Noodle House - ‬19 min walk

About this property

Brookstreet

4.5-star luxury hotel in Kanata
Brookstreet offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. A seasonal outdoor pool, a health club, and a hot tub are also featured at the luxury Brookstreet. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

  • 1 building
  • 276 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 2600 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:30 AM to 1:00 PM on weekends; CAD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Pickleball
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch HDTV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 25 per person
  • Self parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Brookstreet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1012 reviews
Rating 8 - Good. 216 out of 1012 reviews
Rating 6 - Okay. 76 out of 1012 reviews
Rating 4 - Poor. 33 out of 1012 reviews
Rating 2 - Terrible. 28 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities
Liked the pool, the location and the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Leah

Travelled with family, Travelled with family and small children
Liked: Amenities
Stayed at the hotel for a wedding that was held at this venue. Rented a junior suite. Lots of room for visiting with family. Quiet and clean. Some maintenance issues - hot room, fridge didn’t work - staff was attentive to fix the problems. Friendly housekeeping staff. Easy check in and check out.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Alexis

Travelled with partner
Liked: Cleanliness, staff & service
Booked a one night stay for attending a concert close by. Had to wait in line for over an hour to check in… unsure why this took so long to check people into our rooms. Had to miss dinner reservation because of this. Only plus was hotel offered $15 per person shuttle to and from CTC.
Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot and beautiful balcony
Stayed 1 night in Mar 2025

2/10 Terrible

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited in line for over an hour to check in. Everyone was drinking in the line up. I told my husband to wait in the are with the kids because people were very rowdy. Got to the front of the line not an apology, not an explanation, the only words that were spoke sounded scripted. Not very personable. Staff were not smiling, didnt seem to care, constatnly looking at watches if people were taking to much time. This isnt the first time staying here, but it may be our last.
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond, Kebaowek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, definitely will return.
Stayed 1 night in Mar 2025

10/10 Excellent

Rikki

Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
None
Stayed 1 night in Mar 2025

10/10 Excellent

Yayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Kaitlin Dobbin

Stayed 2 nights in Mar 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, stayed for March break with the family and everyone loved it very nice staff that cares about the kids. Restaurant in the hotel, food was delicious and that staff was amazing as well. Overall one of the best places i have ever stayed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay while attending sens game
Stayed 1 night in Mar 2025

10/10 Excellent

Keigan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Mélanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and very clean. Large rooms, comfy beds. Everything was perfect!
Stayed 2 nights in Feb 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Erinn

Stayed 1 night in Mar 2025

6/10 Okay

Megan

Travelled with family, Travelled with family and small children
Liked: Staff & service
I found the bed very uncomfortable, it was like super squishy and it kept sliding and I think it was because it was on a wooden base . My bed were not made properly, looks like the housekeeping staff was in a rush to finish the rooms cause I had no shampoo, and the bed were a bit untidy and I noticed a stain on my bedding on my last night before I slept. The shower was not the best and it didn’t switch to the shower mode properly still poured bath water do the pressure wasn’t the best. Considering how much a night this place costs and they say they are a 4 or 5 star hotel I don’t think I can agree on those terms. If they gave me this style of room cause I had my child with me that it’s totally unfair cause I still paid the same as any other guest. Also when did they change to paid parking the last time I stayed at this property I never paid for parking at all? So 16 bucks to park is a bit extreme when they are not near anything nor do they have limited parking to have such a rate personally. The breakfast staff was nice and the food was enjoyable. I don’t think I would return to stay at this hotel in the future it didn’t meet my standards.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough positive things about our stay at Brookstreet. Friendly, relaxed, efficient, helpful staff throughout from check in to restaurant to spa and fitness centre, housekeeping and maintenance. We had a wonderful 4 night stay and can’t wait to do it again.
Stayed 4 nights in Feb 2025