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Holiday Inn Express & Suites Downtown Ottawa East by IHG

2.5 star property
Hotel near Byward Market Square in Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East by IHG

Exterior
1 bedroom, desk, blackout drapes, soundproofing
Free daily on-the-go breakfast
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking available

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪8 min walk‬
  • Parliament Hill
    ‪16 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(205 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Access Tub)

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(110 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Byward Market Square and University of Ottawa. Also, National Gallery of Canada is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

What's nearby

  • University of Ottawa - 8 min walk - 0.7 km
  • Byward Market Square - 8 min walk - 0.7 km
  • Parliament Hill - 16 min walk - 1.4 km
  • Canadian Museum of History - 3 min drive - 2.6 km
  • Casino du Lac Leamy - 6 min drive - 4.8 km

Getting around

  • Ottawa Station - 11 min drive
  • Rideau Station - 11 min walk
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Chez Lucien - ‬5 min walk
  • ‪La Noodle - ‬6 min walk
  • ‪Brigid's Well - ‬3 min walk
  • ‪Pub 101 - ‬6 min walk
  • ‪Burger Factory - ‬6 min walk

About this property

Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel near Byward Market Square in Ottawa
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Downtown Ottawa East by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 182 guestrooms or units
  • 9 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:30 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Express & Suites Ottawa By Ihg
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Downtown Ottawa East by IHG
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Hotel
Holiday Inn Express & Suites Downtown Ottawa East by IHG Ottawa

Holiday Inn Express & Suites Downtown Ottawa East by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1172 out of 2251 reviews
Rating 8 - Good. 661 out of 2251 reviews
Rating 6 - Okay. 237 out of 2251 reviews
Rating 4 - Poor. 92 out of 2251 reviews
Rating 2 - Terrible. 89 out of 2251 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean. Excellent room maintenance. Very good breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucina

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

8/10 Good

Gurjot, Nepean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shawn, Saanichton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Maricar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good, except of the parking of the property is always full. We need to find a public parking around the are because their parking is full as a customer we expect to part in the property.
Stayed 1 night in Mar 2025

8/10 Good

sandhya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast 👍
Stayed 2 nights in Mar 2025

8/10 Good

Igor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good but the area doesn’t look safe. There too many drug addicted people around
Stayed 1 night in Mar 2025

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to downtown Ottawa

Perfect for a family trip to Ottawa, close to downtown
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine, comfortable and clean. There was no parking when we arrived. Area is not the greatest, but it was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

TSERING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Irié

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cindy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Room was spacious and clean. Breakfast was delicious. It was super close to parliament and Byward market which we loved. However, we felt too unsafe to walk around the hotel and ended up taking taxis so if defeat the purpose of getting a hotel in downtown.
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable beds
Stayed 1 night in Mar 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds. An excellent warm breakfast and the staff was very pleasant and helpful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Travelled with family, Travelled with family and small children
It’s a horrible location and sometime outlets in our room didn’t work The pool is so tiny and gross. Food was limited, no restaurant. But everything else was clean and I like that all the entrances were locked and the parking garage.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helena

Stayed 2 nights in Mar 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, the shower had decent water pressure too!! The breakfast staff was amazing, we stayed for 2 nights and there was a variety of foods each morning. Lots of sitting area to eat. The pool was fun, it is chlorine, not a Salt water and it was cloudy when we went down both nights around 9pm, but we still made it fun :-)
Stayed 2 nights in Mar 2025

8/10 Good

Melissa

Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but lots of homeless, addiction and mental health in the area. I would stay here again but would now be more aware!
Stayed 2 nights in Mar 2025

8/10 Good

J. Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good variety of breakfast. Overall quiet inside the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hainsley

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the greatest area but property is well looked after
Stayed 3 nights in Mar 2025