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"The hotel is new and clean. We loved that toddlers ate for free at the restaurant. We had no issues with grabbing a seat by the beach. Location was convenient and it was easy to walk to nearby restaurants for dinner. The one issue we had was with the butler service. It was almost non-existent. We had to call like 10 times to get items ironed. At some point we just called for an iron to be delivered to the room. They brought an iron with residue on the back and we couldn’t use it. They eventually offered to take 6 items and ironed them. We got them back within an hour. "

"Amazing"

"Staff was extremely helpful and accommodating."

"I would highly recommend this hotel to friends & family. Staff was very professional & friendly. Towels for the beach & pool clean & available. Junia in house keeping very attentive & provided us with clean towels & cups. Virginia in the coffee shop very nice. Recommended us good restaurants to eat. We had a great experience. "

"Easily one of the best vacation spots. Everything you could possibly need is at this resort and all of the local shops and restaurants are within walking distance if you want to leave the resort. The buffet was great and had many options. The restaurants on the resort do not take reservations so many people will arrive a half an hour early to wait in line because they stop taking people after a certain time. We didn’t want to do this but it’s an option. Drinks were available at all times. Staff was extremely helpful and friendly. Pools were very clean. The beach was absolutely amazing. You do have to get out there early to get a palapa but I didn’t mind because I’m a morning person. (There were several older folks who would wake up at 5/6am to “reserve” them with their towels so if you want one close to the water I’d get out there early). Overall this was a great location and we had a very positive experience. We will 100% be coming back!!"

"What an amazing resort. Everything was perfect, from the room to the hotel staff. I would highly recommend staying here. Can’t wait to go back. Randy and Jean at the evening bar are awesome! Definitely stop in and have them mix up a special cocktail."