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Embassy Suites by Hilton Portland Maine

3.5 star property
Hotel near Maine Mall in Portland

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Portland Maine

Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Minibar
Indoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
1050 Westbrook Street, Portland, ME, 04102
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪6 min drive‬
  • State Theatre
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min walk‬

Room options

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

50-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

50-inch LED TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Suite

Minibar

King Suite

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

King, Premium Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

50-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 Queen Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Portland

Close to airport.Within 3 miles (5 km) of this Portland hotel, you'll find Maine Mall and Thompson's Point. University of Southern Maine and Maine Medical Center are also within 6 miles (10 km).

What's nearby

  • Maine Mall - 5 min drive - 4.3 km
  • Thompson's Point - 6 min drive - 4.7 km
  • Maine Medical Center - 6 min drive - 5.4 km
  • Portland Museum of Art - 7 min drive - 6.5 km
  • State Theatre - 7 min drive - 6.1 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 2 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Buffalo Wild Wings - ‬5 min drive

About this property

Embassy Suites by Hilton Portland Maine

Hotel near Maine Mall in Portland
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. An indoor pool, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Portland Maine. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Embassy Suites by Hilton Portland Maine was completed in June 2020.

Smoking is allowed in designated areas at this Portland hotel.

  • 119 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 151 sq m of conference space
  • Built in 1987
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Portland Maine offers 119 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Uncovered self parking on site (USD 13 per night)
  • Uncovered extended parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • MP3 dock

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 13 per night
  • Uncovered extended parking fee: USD 13 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Portland
Embassy Suites Hilton Portland Maine Hotel
Embassy Suites Hilton Portland Maine
Embassy Suites Portland - Downtown Hotel Portland
Embassy Suites Portland Hotel
Embassy Suites By Hilton Portland Maine
Embassy Suites by Hilton Portland Maine Hotel
Embassy Suites by Hilton Portland Maine Portland
Embassy Suites by Hilton Portland Maine Hotel Portland

Embassy Suites by Hilton Portland Maine Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 863 out of 1103 reviews
Rating 8 - Good. 165 out of 1103 reviews
Rating 6 - Okay. 40 out of 1103 reviews
Rating 4 - Poor. 18 out of 1103 reviews
Rating 2 - Terrible. 17 out of 1103 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, amenities
Renovations caused us to walk out in the rain to get to the pool and breakfast. It wasn't horrible, but annoying. But the worst was the fire alarm and evacuation at 3:00 am.
Stayed 1 night in May 2025

8/10 Good

scott

Travelled with family
Liked: Cleanliness, amenities
Only 1 room key available was disappointing. Great otherwise
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful visit!! We will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adam at the front desk was great. Clean, confy beds, great shower. Happy hour with 2 free drinks a bonus! The breakfast was great- including made to order omelets for free! As convenient as you can get for Airport. Free shuttle right to the door, took away the stress we usually feel the morning of our flight.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Stayed 1 night in Mar 2025

10/10 Excellent

Kelsie

Stayed 1 night in Feb 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here for my anniversary, everything was perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional!
Stayed 2 nights in Feb 2025

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay
Stayed 1 night in Mar 2025

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Pinar

Stayed 1 night in Mar 2025

4/10 Poor

Amico

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms and cleanliness were average. However, the hotel's website advertised a free shuttle to downtown Portland. I confirmed this service via phone prior to our arrival, but when I requested a ride, the front desk informed us that this service was no longer offered. No apology, and no attempt to make it right. We ended up spending $60 in Uber fees to get to and from town. Had I known this to be the case, we would have stayed somewhere within walking distance to downtown. Furthermore, our main reason to stay at this hotel was the well-reviewed indoor pool; the pool itself was good, but when I took my young children back to swim on Sunday morning (a busy weekend), it was closed for "routine maintenance". There was no warning that this was going to happen, and we were not the only family with upset kids who were looking forward to swimming. All things considered, our choice to stay here instead of downtown--heated pool and transportation into Portland--was all for nothing. Thoroughly unimpressed.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Dena

Liked: Staff & service
Disliked: Cleanliness
We loved the restaurant and breakfast… the complimentary drinks are a nice touch. Staff the evening when we checked in were very friendly. I was frustrated the pool was closed because I was not told when I had inquired or at booking, and was even given directions to the pool by staff to find it locked. I had very disappointed kids. Also the room had old frozen pizzas in the fridge, towels that were stained by what looked like old blood, and no shampoo in the pumps which I unfortunately realized mid shower. We also needed assistance boosting our car the next morning and the morning staff basically said they can’t help and left us to sit there stranded, while another guest stepped in to help us. Hotel has a lot of potential but I haven’t been this disappointed by a place in a long time
Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Celia

Stayed 1 night in Feb 2025

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Racheal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Barrett, Warroad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who went out of their way to accommodate you during your stay!
Stayed 2 nights in Feb 2025