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Portland Regency Hotel & Spa

3.5 star property
3.5-star historic hotel near Thompson's Point

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Photo gallery for Portland Regency Hotel & Spa

Front of property
Creator video - submitted by IC
2 bars/lounges
Exterior
Deluxe Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
20 Milk Street, Portland, ME, 04101
  • Place, Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Place, Merrill Auditorium
    ‪5 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(253 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Portland

Heart of Portland.A stay at this Downtown Portland hotel places you steps from Fore Street Gallery and within a 5-minute walk of Casco Bay. Casco Bay Lines Ferry Terminal and Merrill Auditorium are also within half a mile (1 km).

What's nearby

  • Fore Street Gallery - 2 min walk - 0.2 km
  • Casco Bay Lines Ferry Terminal - 3 min walk - 0.3 km
  • Merrill Auditorium - 5 min walk - 0.5 km
  • Cross Insurance Arena - 7 min walk - 0.6 km
  • State Theatre - 13 min walk - 1.1 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Cuties - ‬1 min walk
  • ‪Blyth & Burrows - ‬1 min walk
  • ‪Portland Regency Hotel & Spa - ‬2 min walk
  • ‪Cheese Louise - ‬1 min walk
  • ‪Gritty McDuffs Brewing Company - ‬3 min walk

About this property

Portland Regency Hotel & Spa

3.5-star historic hotel near Thompson's Point
Portland Regency Hotel & Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

  • 95 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1210 out of 1573 reviews
Rating 8 - Good. 234 out of 1573 reviews
Rating 6 - Okay. 91 out of 1573 reviews
Rating 4 - Poor. 24 out of 1573 reviews
Rating 2 - Terrible. 14 out of 1573 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very convenient
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

STANLEY

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

MARILYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't use shuttle. The bar service was impeccable as well as every other team member.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jun 2025

10/10 Excellent

John, Park City

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 1 night in Oct 2025

2/10 Terrible

Treaka

Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious hospitality, efficient, welcoming staff, well appointed rooms. Just a lovely experience all around.
Stayed 1 night in Oct 2025

10/10 Excellent

MICHIYE

Stayed 1 night in Sep 2025

10/10 Excellent

Claudia, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Beautiful, comfortable room, good dining options, super attentive staff. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper helpful staff. Wonderful room and amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Joel or Cynthia

Stayed 2 nights in Sep 2025

4/10 Poor

Curtis

Liked: Cleanliness
Disliked: Property conditions & facilities
For the price I was paying, I expected much more. The room was just ok. Small and with thin walls (and a very active couple next door our first night) with a single chair, leaving nowhere for two people to be other than bed. just ok bathroom toiletry. Rust and soap stains on the floor and door in the tepid shower that sputtered with minimal water pressure. Not spa-like. The spa itself was hugely disappointing. I wanted to be able to go nude in the jacuzzi but since there is no men’s jacuzzi, I wore a suit. No attention paid to the men’s side…it’s just a locker room. No eucalyptus or anything in the tiny steam room. Sauna is tiny. No spa water, or ice water, or washrags in ice buckets . No razors or amenities, aside from a small container of low-grade cotton swabs haphazardly tossed in. The wallpaper is horribly stained. Had I known the spa was that disappointing, I would have booked elsewhere because I only stayed there for the spa. To be fair, I didn’t try the bar or restaurant so I cannot comment on them. Mercedes was helpful when we checked in. No maid service unless arranged, which was fine…but again, I expected more for what I paid. Definitely convenient to walking, so location is great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great bar, walking to restaurants and all attractions
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Regency is the perfect blend of old fashioned ambiance with modern amenities. The most comfortable bed of any place we’ve stayed in, good food and welcoming people all made this a special experience!
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Convenient location. Attractive room.
Stayed 1 night in Oct 2025

10/10 Excellent

James, North Liberty

Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close walking
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kittie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and lounge
Stayed 3 nights in Sep 2025

8/10 Good

CARL

Liked: Cleanliness, staff & service, property conditions & facilities
Facility location was excellent. Facility overall was very good. Valet staff was excellent. Room was a little musty and the refrigerator was a little noisy
Stayed 5 nights in Sep 2025