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Portland Regency Hotel & Spa

3.5 star property
3.5-star historic hotel in Downtown Portland

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Photo gallery for Portland Regency Hotel & Spa

Terrace/patio
Creator video
Gym
Lobby
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
20 Milk Street, Portland, ME, 04101
  • Place, Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Place, Merrill Auditorium
    ‪5 min walk‬
  • Place, Cross Insurance Arena
    ‪7 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(248 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(97 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Portland

Heart of Portland.With a stay at this Downtown Portland hotel, you'll be steps from Fore Street Gallery and Maine Sports Hall of Fame. Casco Bay and Casco Bay Lines Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Casco Bay Lines Ferry Terminal - 3 min walk - 0.3 km
  • Merrill Auditorium - 5 min walk - 0.5 km
  • Cross Insurance Arena - 7 min walk - 0.6 km
  • Portland Museum of Art - 12 min walk - 1.0 km
  • State Theatre - 13 min walk - 1.1 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 17 min drive

Restaurants

  • ‪Cuties - ‬1 min walk
  • ‪Blyth & Burrows - ‬1 min walk
  • ‪Cheese Louise - ‬1 min walk
  • ‪Portland Regency Hotel & Spa - ‬2 min walk
  • ‪Gritty McDuffs Brewing Company - ‬3 min walk

About this property

Portland Regency Hotel & Spa

3.5-star historic hotel in Downtown Portland
Portland Regency Hotel & Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

  • 95 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

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The price is CA $147
CA $217 total
includes taxes & fees
Nov 30 - Dec 1
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Reviews

Portland Regency Hotel & Spa Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1180 out of 1536 reviews
Rating 8 - Good. 229 out of 1536 reviews
Rating 6 - Okay. 90 out of 1536 reviews
Rating 4 - Poor. 23 out of 1536 reviews
Rating 2 - Terrible. 14 out of 1536 reviews

Reviews

10/10 Excellent

Jeffrey, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great bar, walking to restaurants and all attractions
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary, ANAHEIM

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Great location.
Stayed 3 nights in Aug 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Charming historic hotel in old port area

Historic former armory converted into a charming hotel, well located in old port area, one block from the waterfront. Excellent menu and cuisine, although limited dining options. Excellent housekeeping. There is no concierge. Improvements possible with a more responsive management: eg lounge bar, lounge fireplace and dining room were all inoperative during high season when weather was unseasonably cold, too chilly for Outdoor patio bar and seating. Competent late llafternoon desk clerk was overwhelmed with various tasks and people ssekimg information or directions.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Monika

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Aug 2025

10/10 Excellent

Bobby

Stayed 3 nights in Aug 2025

8/10 Good

Julia

Stayed 2 nights in Aug 2025

6/10 Okay

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
Location is very convenient. Hotel is VERY expensive for what it is. Prices should be half. A very average hotel charging very high prices due to location and season. Michael (valet) was very friendly and helpful. Most of the front desk reception staff weren’t the warmest.
Stayed 2 nights in Aug 2025

6/10 Okay

Narine

Travelled with partner
The location was incredible!
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Stayed 1 night in Aug 2025

10/10 Excellent

Frank J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Historic clean convenient and very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawna

Stayed 2 nights in Aug 2025

8/10 Good

Alexander

Stayed 4 nights in Aug 2025

6/10 Okay

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room on main floor very ordinary- very noisy A/C.
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great staff
Stayed 3 nights in Aug 2025

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities

Paying for location

The price point was obviously for the location. The room was nothing special. While the accommodations did not match the price, the location was great for walking around Old Port.
Stayed 1 night in Aug 2025

10/10 Excellent

Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a return trip to the Regency and it once again did not disappoint.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, beautifully maintained, historic hotel located in former Armory of the Maine national guard. Lovely outdoor summer dining in a small garden setting across a small rotunda, as well as within the he hotel itself. Service excellent and gracious and cleanliness seems to be impeccable. To me, a rare find today and a lovely place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Bergen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Portland Regency hotel and spa was a great hotel for our family needs. We were able to stay close together and get everywhere we wanted to go on foot. The staff were amazing and even though our flight was well after check out they still stored our luggage and shuttled us to the airport. My only recommendation would be to up the bathroom cleaning a bit. Since it is a historic building and a family run business I didn't expect the facilities to be perfect but the cleaning would really up the luxury level.
Stayed 4 nights in Aug 2025

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, quiet, great service!
Stayed 1 night in Aug 2025