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Quality Inn & Suites Olde Town

2.5 star property
Hotel near Waterside District in Portsmouth

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Photo gallery for Quality Inn & Suites Olde Town

Free daily buffet breakfast
Studio Non-Smoking King Suite-King Size Bed
Lobby
Lobby
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪11 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Place, Waterside District
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking King Room-King Size Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking King Room-King Size Bed

7.8 out of 10
Good
(30 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Portsmouth

Heart of Portsmouth.Within a 10-minute walk of the hotel, you'll find Hill House Museum and Commodore Theatre. Portsmouth Art and Cultural Center and Tidewater Yacht Marina are also within half a mile (1 km).

What's nearby

  • Hill House Museum - 9 min walk - 0.8 km
  • Children's Museum of Virginia - 11 min walk - 1.0 km
  • Portsmouth Naval Shipyard Museum - 12 min walk - 1.1 km
  • Waterside District - 4 min drive - 3.7 km
  • Town Point Park - 5 min drive - 4.1 km

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪Green Beans Coffee - ‬10 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪Domino's Pizza - ‬11 min walk
  • ‪Church's Chicken - ‬3 min walk

About this property

Quality Inn & Suites Olde Town

Hotel near Waterside District in Portsmouth
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 25-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 344 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 106 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

stephanie

It was a good stay until I saw roaches crawling in the kitchen and there was no cookware, plates, and cutlery
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 7 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was extremely clean. Bed very firm, and parking is very adequate. I do believe that the 2 set of disabled parking spots could be increased, as there are usually more than 2 disabled participants.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nelson

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with family
It was a hotel room
Stayed 1 night in Nov 2025

10/10 Excellent

Moses

Stayed 1 night in Nov 2025

10/10 Excellent

A

Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Gene

Stayed 1 night in Oct 2025

6/10 Okay

Rosa

Stayed 2 nights in Oct 2025

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 14 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Quality Inn is usually reliable and this one is no exception. Walking distance to everything in Olde Town.
Stayed 1 night in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and especially the lady who works the breakfast counter during the week.
Stayed 4 nights in Sep 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really professional and nice. The location was excellent for my events.
Stayed 2 nights in Oct 2025

6/10 Okay

Beth

Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 2 nights in Oct 2025

8/10 Good

Deborah G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe. Breakfast was good. No hot bar but convenient foods to grab.
Stayed 1 night in Oct 2025

8/10 Good

Quan

Stayed 2 nights in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

4/10 Poor

Cindy

Travelled with group
Disliked: Staff & service, amenities
We had to wait 20 mins for someone to check us in. The person at the desk said they can't do it and the person who could had stepped out. At 8:30 at night after dring 7 hours, we were exhausted and just wanted our room. Just frustrating.
Stayed 1 night in Oct 2025

2/10 Terrible

Skylar

Stayed 4 nights in Oct 2025