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Marriott Puerto Vallarta Resort & Spa

4.5 star property
4.5-star beachfront resort near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Marriott Puerto Vallarta Resort & Spa

Banquet hall
Meeting facility
Property amenity
Meeting facility
Presidential Suite, 1 Bedroom, Non Smoking, Terrace (Oceanfront)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View in a map
Avenida Paseo De La Marina 435, Fracc. Marina Vallarta, Puerto Vallarta, 48354
  • Place, El Faro Lighthouse
    ‪7 min walk‬
  • Place, Cruise Ship Terminal
    ‪4 min drive‬
  • Place, Malecon
    ‪8 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Ocean View

Junior Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Junior Suite, 1 Bedroom, Non Smoking, Ocean View

  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, minibar, in-room safe, desk

Panoramic Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(20 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (View)

Room, 2 Double Beds, Non Smoking (View) | Beach/ocean view

Room, 2 Double Beds, Non Smoking (View)

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking, Oceanfront

Suite, 1 Bedroom, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 119 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(50 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed with Sofa bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Panoramic Room, 1 King Bed with Sofa bed, Ocean View

8.4 out of 10
Very good
(22 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(41 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Beach/ocean view

Suite, 1 Bedroom, Non Smoking

  • 128 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Terrace (Oceanfront)

Presidential Suite, 1 Bedroom, Non Smoking, Terrace (Oceanfront)

Presidential Suite, 1 Bedroom, Non Smoking, Terrace (Oceanfront)

  • 192 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

Luxury Suite, 1 Bedroom, Non Smoking | Living room

Luxury Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Room, 1 King Bed, Non Smoking (View) | Beach/ocean view

Room, 1 King Bed, Non Smoking (View)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Panoramic Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, minibar, in-room safe, desk

Panoramic Room, 2 Double Beds, Non Smoking, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Property amenity

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

Property amenity

Room, 2 Double Beds, Non Smoking, Oceanfront

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Property amenity

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Property amenity

Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(52 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(35 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

Beachfront retreat .Within a 10-minute walk of this Marina Vallarta resort, you'll find Marina Vallarta Golf Club and El Faro Lighthouse. El Salado Estuary State Park and Vallarta Casino are also within 2 miles (3 km).
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • El Faro Lighthouse - 7 min walk - 0.6 km
  • Vallarta Casino - 14 min walk - 1.2 km
  • La Isla - 4 min drive - 3.9 km
  • Cruise Ship Terminal - 4 min drive - 3.5 km
  • Malecon - 8 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 9 min drive

Restaurants

  • ‪Ceviche & Tequila Bar - ‬2 min walk
  • ‪El Faro Bar - ‬7 min walk
  • ‪Restaurante Andrea - ‬8 min walk
  • ‪Fish House - ‬6 min walk
  • ‪Mole - ‬5 min walk

About this property

Marriott Puerto Vallarta Resort & Spa

4.5-star beachfront resort near Cruise Ship Terminal
Some rates at Marriott Puerto Vallarta Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Marriott Puerto Vallarta Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge.

A business center and meeting rooms are available. Event space at this resort measures 20894 square feet (1941 square meters) and includes conference space. An outdoor pool, a children's pool, and a hot tub are also featured at the luxury Marriott Puerto Vallarta Resort & Spa. Free self parking is available.

This 4.5-star Puerto Vallarta resort is smoke free.

  • 433 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • 20894 sq ft of conference space
  • 1941 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Marriott Puerto Vallarta Resort & Spa offers 433 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Ohtli Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 to 30 for adults and USD 15 to 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 to 30 for adults, and USD 15 to 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CasaMagna
CasaMagna Marriott
CasaMagna Marriott Puerto Vallarta
CasaMagna Marriott Resort
CasaMagna Puerto Vallarta
CasaMagna Resort Puerto Vallarta
Puerto Vallarta Marriott
Marriott CasaMagna Puerto Vallarta
Marriott CasaMagna Puerto Vallarta Resort
Puerto Vallarta Marriott Resort
Casamagna Marriott Puerto Vallarta Resort And Spa
Marriott Puerto Vallarta
Marriott Puerto Vallarta Resort
Marriott CasaMagna Puerto Vallarta Resort Spa
Puerto Vallarta Marriott
Marriott Puerto Vallarta
Marriott Puerto Vallarta Resort Spa
Marriott Puerto Vallarta & Spa
Marriott Puerto Vallarta Resort & Spa Resort
Marriott Puerto Vallarta Resort & Spa Puerto Vallarta
Marriott Puerto Vallarta Resort & Spa Resort Puerto Vallarta

Marriott Puerto Vallarta Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, staff was very kind and welcoming. It was our first time but they had a few things closed for construction so we didn’t get the full experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Emiliano

Stayed 4 nights in Jun 2025

4/10 Poor

Brenda

Travelled with partner
Liked: Cleanliness
The grounds were beautiful and the restaurants and restaurant staff were excellent. The front staff needed a lot of training as they moved us to 4 different rooms when they needed ours for wedding events. They changed our rates each time and it went from $240 to $500 a day, Love the overall hotel, hated the changing rooms and prices.
Stayed 4 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Javier, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and helpful and the hotel's amenities were all fantastic
Stayed 4 nights in Jun 2025

6/10 Okay

Hector

Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
The pool and cleanliness was nice, but the restaurant dinner not so great. A volleyball setup on the beach would be nice.
The view
Interior
Places to go
Pool
Stayed 6 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, a bit pricey at restaurants but expected being a tourist area. Will definitely return.
Stayed 6 nights in Jun 2025

8/10 Good

Stephen

Stayed 5 nights in Jun 2025

8/10 Good

Yolanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, polite staff, great food. But I booked the trip in February with the option to lock in the dates and price. I just arrived 6/16/25 and was quoted an increase due to the resort fee changed. I need that to make sense. How can I choose the reserve now pay later and the price change?
Stayed 4 nights in Jun 2025

8/10 Good

Karla

Stayed 4 nights in Jun 2025

10/10 Excellent

Jay

Stayed 4 nights in Jun 2025

10/10 Excellent

HeLeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Jun 2025

4/10 Poor

Addison

Liked: Cleanliness
Booked through Expedia. At the time of booking a daily resort credit of $30 was an option to choose. Upon arriving , both the hotel and Expedia was unaware although it is clear as day on the website. Very disappointing and considering the hotel is outdated and not busy, I understand why they chose to act this way. I will Definitely not bet back.
Stayed 4 nights in Jun 2025

2/10 Terrible

Brenda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. Construction non-stop. We were in the Mexican side which was noisy and kids were running everywhere. We asked for a quiet room and it was even worse even though there was no one there. The restaurants and shops were closed. Everything was very inconvenient and far away from the rooms. The worst vacation experience ever. The should close the hotel like the Marriott did this summer. We will never return there.
Stayed 14 nights in May 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Alejandro

Stayed 3 nights in May 2025

8/10 Good

Danny, San Diego

Stayed 8 nights in May 2025

8/10 Good

Donna Cabral

Stayed 4 nights in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was between seasons -- spring break and summer tourists -- so the property was under cleaning and reno ops, but didn't take away from overall wonderful services. The staff from getting out of our vehicle to leaving was superb. Everyone aimed to please with genuine hospitality and customer service. The room was spacious, clean, and comfortable. If you cannot find something from the lavish breakfast buffet, you are not hungry! The pool and beach were well-maintained. Although this property shows some age, it is a large convention site that caters to guests' needs. Close to the airport and near the marina with a few shops and restaurants, I will admit it is a little farther than preferred for downtown sites, restaurants and shopping. Uber is the way to go!
Stayed 4 nights in May 2025

10/10 Excellent

estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to give a shout out to manager Audrey who was so welcoming to us and made sure our time was so special - also Javier and Navarro were amazing! We feel at home there - everyone and everything is top notch can’t wait to return to see the new pool
Stayed 5 nights in May 2025

2/10 Terrible

Alexi

This has been, without a doubt, the worst resort experience of my life. My stay at the Marriott Puerto Vallarta Resort & Spa from May 14-20th was a parade of incompetence, disrespect, and outright theft. If I could give zero stars, I would. Let's start with the "Spa & Confusion" debacle. On Saturday, May 18th, around 11 AM, my wife tried to book a spa appointment for Monday. Initially, only afternoon slots were available, so she booked for 3 PM. Shortly after, realizing it conflicted with other activities, she cancelled it at the spa. Later that day, around 2 PM, I went back to the spa to reschedule for Monday morning, and suddenly, 10 AM was available – conflicting with what we were initially told. Fine, we booked it. Then, the true nightmare began. My wife received a call from the spa claiming we missed a Saturday appointment. This was baffling, as we never scheduled for Saturday! We were forced to waste our time trying to confirm there would be no cancellation charges and that our Monday appointment was correct. The front desk spa worker on the phone, instead of clarifying, became aggressive, snapped at my wife, blamed her, and then hung up on her mid-sentence. The concierge then told us we might get a cancellation charge and that the original Monday 3 PM appointment was indeed cancelled. Fast forward to Monday morning, 10 AM, we arrive for our rescheduled couples massage. The person checking us in, Lupita, rudely stated there was an appointment for 3 PM – the one we were
Stayed 6 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde el momento en que llegamos, los empleados muy serviciales y muy amables.Todos en general .
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Marriott resort is super nice and all the food in the hotel was great!
Stayed 3 nights in May 2025

10/10 Excellent

Hector

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and enjoyable
Stayed 2 nights in May 2025

10/10 Excellent

Jose Luis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This an excellent vacation spot. The staff and amenities were amazing. The service around the swimming pool are the best, particularly Ricardo, very friendly and helpful, simply an overall excellent experience. Very pleased with the services Jose L Perez
Stayed 5 nights in May 2025