Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Plaza Pelicanos Grand Beach Resort - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Two Bedroom Family Suite Ocean View
Bar (on property)
Courtyard
Coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • 24/7 front desk

Explore the area

Map
Jose Clemente Orozco 131, Zona Hotelera Norte, Puerto Vallarta, JAL, 48300
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Playa de los Muertos
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

Standard King Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Studio with Kitchenette

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Family Suite Pool View

  • 109 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

One Bedroom Suite Ocean View

  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

Two Bedroom Family Suite Ocean View

  • 109.0 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Standard Double Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite

  • 89 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Vallarta

On the beach.Your stay at this Hotel Zone property places you within 2 miles (3 km) of Malecon and Cruise Ship Terminal. Also, Playa de los Muertos is within 3 miles (5 km) and Bay of Banderas is within 6 miles (10 km).

What's nearby

  • Playa Las Glorias - 9 min walk - 0.8 km
  • La Isla - 19 min walk - 1.6 km
  • Malecon - 3 min drive - 3.1 km
  • Cruise Ship Terminal - 3 min drive - 2.7 km
  • Playa de los Muertos - 5 min drive - 4.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 18 min drive

Restaurants

  • ‪Himitsu - ‬4 min walk
  • ‪El Camaron Express - ‬3 min walk
  • ‪The Sunset Lobby Bar - ‬2 min walk
  • ‪Organic Café - ‬3 min walk
  • ‪Restaurante Casa Tamarindo - ‬4 min walk

About this property

Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a fitness center, and a rooftop terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.

  • 100 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.

Access methods

Staffed front desk

Pets

  • Pets: MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Pelicanos Beach Resort
Pelicanos
Pelicanos Grand
Pelicanos Grand Beach Resort
Plaza Pelicanos Beach Resort
Plaza Pelicanos Grand
Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Hotel
Plaza Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive
Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach All Inclusive
Plaza Pelicanos Inclusive
Plaza Pelicanos Grand Beach Resort All Inclusive

Plaza Pelicanos Grand Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 199 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey Mae

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

6/10 Okay

Vassili

Liked: Cleanliness, staff & service, room comfort

Nah, it was ok. Not sure I will stay again.

It was ok to stay, and I cannot call it pleasant. Firstly, we were assigned the wrong room on arrival, a grade lower than booked. When brought to their attention, I was told a lot of contradictory information resulting in a sentence: "We are fully booked, there is nothing we can do. Contact your reservation agent." No apologies, no compliments or rectification. Drinks were very limited so I had to choose between the bad and the worse. Sky Lounge was a waste of nice space: boring, limited drinks, and not-working jacuzzi. Food was quite basic, so we had half of our meals outside the hotel. Beach/pool lounge chairs all had towels on them from early morning with some being empty the whole day so you may have no any if you are not rude (I laid on one and no one came to claim the ones next to me for at least 6 hours). And the Karaoke night was a disgrace... Good points: the room was clean and of a good size with a comfy bed, a nice bathroom. A couple of shows were nice: with three singers and with the pre-columbian theme was amazing. Well, I was attracted by the price and got what I paid for. I'd rather pay more to stay elsewhere.
The view to the south from the Sky Lounge.
The view to the north from the Sky Lounge.
The pool area from the Sky Lounge.
Lounge part of one-bedroom suite.
Stayed 5 nights in Mar 2025

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Nice for a quiet vacation
Stayed 12 nights in Feb 2025

8/10 Good

Valerie J., Cudworth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the smaller resort.
Stayed 14 nights in Feb 2025

10/10 Excellent

Karen Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Natalie Patricia Lenore

Disliked: Staff & service, property conditions & facilities
The food was horrible, curtains in the room are filthy and stained, wifi is spotty and the check out line was ridiculous. Only one person working and almost missed our shuttle due to the lack of staff. Only good thing I have to say is Salbolo was amazing and very nice. Not interested in staying here again
Stayed 4 nights in Mar 2025

8/10 Good

James Lyle

Had a very enjoyable stay, food was good pool was good and drinks were cold had a great time for the price.WF was the only weak think.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service
Small, clean and friendly!
Stayed 7 nights in Mar 2025

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities

Pretty good, except a few things!

It is a nice resort with great staff. There was no fridge in my studio suite, but there was a stove. No food services from 11:00 a.m. until 12:30 p.m. No blanket in the room, only sheets on the bed. Otherwise it was pretty good.
Stayed 7 nights in Mar 2025

8/10 Good

Jessica

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Great beach access, food was great for a resort, pool was pretty small and lobby staff were not too approachable or customer oriented.
Stayed 12 nights in Feb 2025

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They can't do enough for you. Everything we wanted or needed was taking care of quickly.
Stayed 14 nights in Feb 2025

6/10 Okay

Carlos David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and unattended
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Dated property. Very good service. Good food. Nice beach and pool. Quiet!
Stayed 7 nights in Mar 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Everything love mexico
Stayed 1 night in Feb 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No wifi anywhere. Food so so.
Stayed 7 nights in Mar 2025

8/10 Good

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top patio - amazing views and drink services, adults only was a nice change.
Stayed 2 nights in Feb 2025

8/10 Good

Joel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Review - Great experience especially for cost but I’d say it’s more of a 3/3.5 star resort - Staff are wonderful - Always clean - Right on the beach - Quieter resort which is nice - Love that there’s a kids pool too - Shows are pretty good - just an older audience that’s why it doesn’t seem as ‘hype’ (Mexican traditional singing & dance, fire show (so cool!), karaoke, singers) - almost always food options (buffet, food truck, pizza, snack bar) - I feel like there could’ve been better signage on the menu at the snack bar - seemed to be some confusion - Towel service was great and easy - Drinks are good and the pool bar is fun too - very accessible to walk around town and c convenience store right down the street - Gym is decent , few machines , some benches you can’t adjust. They maintain the cardio machines well but the free weights/machines can use an upgrade - Hot tub closed - Only one ‘sit in’ restaurant - Only 2 menu themes (Mexican/Italian) - Buffet is good mostly average but still good - tended to be a lot of repetitive food Excursions: - we did the city tour - Overall, still a good experience, but some of the stops felt like they were just trying to get us to buy things - Tequila tasting was a highlight. Too long at the end there as well. - They did mention that you can buy food at the tequila tasting place, but it was quite overpriced, and that was the only option - Church was cool - Jewelry/leather shops were boring - prefer more free time
Stayed 6 nights in Feb 2025

8/10 Good

William

Stayed 12 nights in Feb 2025

10/10 Excellent

Derek J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fantastic and the staff was exceptional. Very friendly, helpful and attentive. Could not have asked for anything more. Thank you!
Stayed 7 nights in Feb 2025

10/10 Excellent

jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Feb 2025

4/10 Poor

Erin Lee

Travelled with partner
Disliked: Property conditions & facilities
The front end staff was not helpful. Our fmm papers went missing when we moved rooms due to a cockroach infestation. My gold necklace also went missing when left in the bathroom.
Stayed 10 nights in Feb 2025

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was great and the food was very good, especially in the a la cart restaurant. The property is older and our room was outdated and in need of updating. The common areas were quite nice however there is a shortage of chairs and lounges in the pool and beach areas during busy times. The internet is only available in common areas and is very unreliable. The overall experience was good with the exception of the unreliable internet access. Located in an area that is walkable to many businesses and restaurants.
Stayed 9 nights in Feb 2025

10/10 Excellent

Tracy

Stayed 4 nights in Feb 2025

6/10 Okay

Clinton

Travelled with partner
Liked: Cleanliness, staff & service
Resort was good. Did was good except the buffet was either good or really bad. The special restaurant was really really bad. Stay was good had to get a new room because it was really a dump. They upgraded us to a really nice room for free though. After talking to other people staying there it seems they just fill the bad rooms for until you complain then they upgrade you. No matter what you book. Don't bother with the concierge. They just want you to take a tour of the next door resort and book another vacation. Not a time share but it sure feels like it. There's a little market across the street full of massage places, pharmacies, tourist shopping and excursion activities. Go there instead of the resort. Way cheaper. The Beach is very nice and the ocean was a bit rough but the water was not too cold. I have it 3 stars but I would go back. I would just eat of the resort more. Uber is your friend in PV!
Stayed 8 nights in Feb 2025