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Comfort Inn by the Bay

2.5 star property
Hotel near Pier 39 in San Francisco

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View from room
Free daily buffet breakfast
Traditional Room, 2 Queen Beds, Bay View | View from room
Lobby
Traditional Room, 2 Queen Beds, Bay View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Lombard Street
    ‪5 min walk‬
  • Place, Union Street
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

8.4 out of 10
Very good
(36 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(57 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Twin Beds

8.2 out of 10
Very good
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Twin Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking, Bay View

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

Seaside stay .A stay at this Marina District hotel places you within half a mile (1 km) of Lombard Street and 2 miles (3 km) of Pier 39. Presidio of San Francisco and Moscone Convention Center are also within 3 miles (5 km).

What's nearby

  • Van Ness Avenue - 1 min walk - 0.1 km
  • Fort Mason - 5 min walk - 0.4 km
  • Lombard Street - 5 min walk - 0.5 km
  • Union Street - 5 min walk - 0.5 km
  • Ghirardelli Square - 8 min walk - 0.7 km

Getting around

  • San Francisco Station - 6 min drive
  • Hyde St & Lombard St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 36 min drive

Restaurants

  • ‪The Coffee Berry - ‬1 min walk
  • ‪Motoring Coffee - ‬5 min walk
  • ‪Kopiku Coffee - ‬1 min walk
  • ‪Black Horse London Pub - ‬4 min walk
  • ‪The New Spot on Polk - ‬6 min walk

About this property

Comfort Inn by the Bay

Hotel near Pier 39 in San Francisco
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn by the Bay was completed in January 2016.

This San Francisco hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Reviews

Comfort Inn by the Bay Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 561 out of 1212 reviews
Rating 8 - Good. 381 out of 1212 reviews
Rating 6 - Okay. 170 out of 1212 reviews
Rating 4 - Poor. 59 out of 1212 reviews
Rating 2 - Terrible. 41 out of 1212 reviews

Reviews

8/10 Good

Holly

Travelled with family
After a really long drive from Washington to San Francisco vacation.The front desk Service Lady named Jean.she is a nice lady. She made us feel warm comfortable and welcome to this hotel. I need to give her a good feedback
Stayed 1 night in Sep 2025

6/10 Okay

Garegin

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Terrible parking, very small place, sometimes no slots. Not so clean room, no refrigerator. Breakfast included but it is a small room so you need to wait until other guests finish, after them cleaning happening not soon…
Stayed 2 nights in Aug 2025

6/10 Okay

Michael, Rosamond

Travelled with family
Disliked: Property conditions & facilities
Worse hotel parking experience I have ever had...could not get into any parking spots without maneuvering back and forth several times. Comfort Inn gives you a parking permit disclaimer for "parking at your own risk" and yes its risky!! Would not recommend any large vehicle or SUV parking inside this garage. No disability ramps from parking garage to Lobby. Bathroom space and privacy in the area is limited. Positives are comfortable beds/pillows, breakfast and location...15-minute walk to Fishermans Wharf.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to all the places you want to go, plus a beautiful view of the bay and the Golden Gate Bridge.
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot, friendly & helpful staff

Great location for us. Friendly, helpful staff. Breakfast buffet was clutch - filled everyone up before exploring the city. Beds were comfy. Bathroom is super small but functional. It was busy - loads of overseas visitors. All in all, I would stay there again with kids.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rogério

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit outdated, but the service is great and the breakfast is decent. Location is very good!
Stayed 2 nights in Aug 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome little place. Perfect for the family and I.
Stayed 3 nights in Jul 2025

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room and staff was great!! Best place to stay!! Breakfast was great!
Stayed 3 nights in Aug 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything we needed to get too. Nice and clean. Breakfast buffet was great. Waffles were the best !
Stayed 3 nights in Aug 2025

4/10 Poor

Venkatesh

Travelled with family
Disliked: Cleanliness, amenities
Rooms are cleaned once in 3 days, bathrooms are small, old, and showers barely drip water. Parking is available but narrow pathway to drive the car, takes a lot of time to park. TVs are not smart and surprising for SF standards.
Stayed 4 nights in Aug 2025

4/10 Poor

jamie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was awful. Hotel was outdated. Water pressure was not great. Couldn't charge phones as they had no USB plug ins. We went to the store and bought boxes, but the outlets were so bad our phones chirpped all night. I really wish I had booked elsewhere
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 2 night stay as a family. It was in an excellent location, close to the wharf. Great breakfast each morning and excellent view of the Golden Gate Bridge from our room.
Stayed 2 nights in Aug 2025

8/10 Good

Norma

Stayed 4 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Delia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

JEET, Nassau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be more maintained and the breakfast should have more varieties.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Kamesh

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Aug 2025

8/10 Good

Jocelyn

Stayed 3 nights in Aug 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, what a wonderful experience. Excellent customer service. We asked for coffee and it wasn’t available as they were preparing breakfast. The employee offered to get a coffee from Starbucks if we didn’t want to wait. Thank you for making our stay excellent
Breakfast was great
The view was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Alon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only spent a couple of nights at this place, we felt rested and comfortable overall. The staff was warm and welcoming, especially Jean and Lily, who put our minds at ease. Wi-fi is easy to connect to, our room is clean and cozy, and the hotel is close to good dining spots. Lombard St. is right around the corner, and if you are using rideshare it's pretty easy to get one from this location. The area is well-lit at night. It feels safe, and generally a good place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2025

6/10 Okay

Roberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Abreanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025