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The Phoenix Hotel

3.0 star property
3-star hotel near Moscone Convention Center

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Photo gallery for The Phoenix Hotel

Bar (on property)
Outdoor pool, a heated pool
42-inch flat-screen TV with cable channels, TV, iPod dock
Fireplace
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Poolside Two Queen Room

Poolside Two Queen Room

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Two Queen Room

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Double Room

Accessible Two Double Room

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Suite

Studio King Suite

Studio King Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Poolside King Room

Poolside King Room

Poolside King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Headliner Suite

Headliner Suite

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

Heart of San Francisco.Your stay at this Downtown San Francisco hotel places you within 3 miles (5 km) of Lombard Street and Moscone Convention Center. Oracle Park and Pier 39 are also within 3 miles (5 km).

What's nearby

  • Great American Music Hall - 3 min walk - 0.3 km
  • Van Ness Avenue - 3 min walk - 0.3 km
  • Orpheum Theatre - 6 min walk - 0.6 km
  • Bill Graham Civic Auditorium - 6 min walk - 0.6 km
  • San Francisco City Hall - 6 min walk - 0.6 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 9 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Sungho - ‬3 min walk
  • ‪Saigon Sandwich - ‬1 min walk
  • ‪Philz Coffee - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk
  • ‪Outta Sight Pizza - ‬3 min walk

About this property

The Phoenix Hotel

3-star hotel near Moscone Convention Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Built in 1956
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
Mar 1 - Mar 2
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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Heated pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016235201001

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a pool side room and expected it to be a bit noisy, but it was very quiet and relaxing. Sorry the place is closing.
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean comfortable beds. Friendly staff. And Parking! Would like a coffee machine in room. Within walking distance Billy Graham Orpheum theater
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel; clean and comfortable!
Stayed 1 night in Nov 2025

6/10 Okay

Talah

Liked: Cleanliness, staff & service
place is cute but feels like a motel
Stayed 1 night in Oct 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hate to think that it's closing at the end of the year. Great staff and close to so many amazing restaurants and the Grear American Music Hall.
Stayed 3 nights in Nov 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pool and the atmosphere
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the Tenderloin. Always friendly staff, clean and comfy bed and a nice courtyard with pool to relax in. Conveniently located to many concert venues.
Stayed 1 night in Nov 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the Phoenix are great. They are kind and welcoming and friendly. They made our stay better.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff was the best. Super friendly and helpful. Accommodations and location were perfect. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Christina Marissa

Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely. The courtyard is a midcentury dream, and the pool is perfect for recovering from a show the night before. Rooms are basic but functional - appreciated the room safe, the charming zine booklet, noon checkout and red mood lighting (there's normal lamps too). Mattress was comfy. Tea and coffee in the lobby if you're coming in late is good. Neighbourhood is fine if you keep your wits about you.
Stayed 2 nights in Nov 2025

2/10 Terrible

Amirmohammad

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I went to another hotel, Hyatt Regency in San Francisco. The Phoenix Hotel is not what the images show, it is not even like motel. The staff friendly but the hotel was not to the level of my standards. I did not complain at all, I simple went to Hyatt Regency and stayed there, I am not happy that pictures and rating fooled me and it was not fair to me to face with such a motel as hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities
The staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Tina, Menlo Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room 11 great room poolside. Hope we get to go back
Stayed 2 nights in Oct 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Curt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is a one of a kind, it's a goddam shame it's closing.
Stayed 2 nights in Oct 2025

2/10 Terrible

Elana

Stayed 1 night in Oct 2025

4/10 Poor

Clay

Prostitutes and strange men partying in the room next door until 5 AM.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here for a day trip. The atmosphere of the hotel is great, and the staff is friendly and accommodating. Wish there was an elevator for my elderly dog.
Stayed 1 night in Oct 2025

10/10 Excellent

Can

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025