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Best Western Plus All Suites Inn

2.5 star property
Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

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Photo gallery for Best Western Plus All Suites Inn

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Balcony
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
500 Ocean St, Santa Cruz, CA, 95060
  • Main Beach
    ‪14 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪16 min walk‬
  • Santa Cruz Wharf
    ‪20 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

Santa Cruz

Westside Santa Cruz stay.Your stay at this Westside Santa Cruz hotel places you within 2 miles (3 km) of Santa Cruz Beach Boardwalk and Main Beach. Santa Cruz Wharf and Santa Cruz Surfing Museum are also within 3 miles (5 km).

What's nearby

  • Main Beach - 14 min walk - 1.3 km
  • Santa Cruz Beach Boardwalk - 16 min walk - 1.4 km
  • Santa Cruz Wharf - 20 min walk - 1.7 km
  • Natural Bridges State Park - 5 min drive - 4.4 km
  • Mystery Spot - 8 min drive - 6.5 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬8 min walk
  • ‪Abbott Square Market - ‬10 min walk
  • ‪Los Viejones - ‬6 min walk

About this property

Best Western Plus All Suites Inn

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
Best Western Plus All Suites Inn offers its guests a hot tub and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 570 square feet (51 square meters) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus All Suites Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • 570 sq ft of conference space
  • 51 sq m of conference space
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Plus All Suites Inn offers 77 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Refrigerators and microwaves are provided.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (42 inches high)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus All Suites Inn.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
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Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 170 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 67 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ursula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great till i checked my credit card staement and saw that they had charged me $ 50 bucks for parking, not a word was said about a parking fee. Dirty
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street is very noisy, you can hear all of the cars, busses, people yelling.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First staycation together

Relaxing and intimate
Stayed 1 night in Jan 2025

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Leanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accommodated a request due to the first room being unsuitable to our needs.
Stayed 3 nights in Feb 2025

10/10 Excellent

araceli, sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay in. The room was very clean, modern and spacious. I highly recommend it. The only thing is we didnt get room service. Not sure if we had to ask for it. No one told us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will stay here again

We've stayed at a lot of hotels in Santa Cruz… we really like this hotel and will definitely come back. Very centrally located, room was huge and very reasonably priced.
Stayed 1 night in Feb 2025

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Room comfort
Meh but the staff were incredible
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely five nights at this Santa Cruz Best Western plus hotel. Was so comfortable and the staff are exceptional. Would stay again; no, will stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

anita m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice in the heart of Santa Cruz

Friendly staff, clean rooms, interior corridors, quiet, conveniently located to downtown, some restaurants within walking distance, loved the drink bar in the lobby with coffee, hot chocolate, tea & juices. The continental breakfast was pretty basic but included with the room price.
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

devorah

for an overnight stay it was fine
Stayed 1 night in Jan 2025

10/10 Excellent

Kent

Stayed 1 night in Jan 2025

8/10 Good

Marco, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
ST
Stayed 1 night in Dec 2024

8/10 Good

corissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Enjoyed Santa Cruz area

Superb cleanliness, spacious rooms, beds were comfortable, breakfast was nice and not crowded. Downside was no hot tub. Appreciate the friendliness of the lady at the front desk. Thank you! Ran into few minor issues, 2nd TV didn't work, maintenance in building stinky because of tub reglazing and there is only a thin top cover for a blanket. We loved how 3rd floor was so quiet, such cute beach themed decor thru out, softest towels ever, wet bar with Keurig, newly remodeled and we thought the couch was really comfortable. Parking was tight but not any worse than other underground parking. Plenty of spaces and smelled fresh and clean from power washing. cleaning. $15 over night Easy access to hwy 1, walking to beach is possible but kinda far. Great Beach hut deli across the street
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Expectations were met, from the lobby refreshments, parking, breakfast and comfortable beds, no complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lynnette, Manteca

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and breakfast. Wished the hot tub was open.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dolores

Stayed 2 nights in Nov 2024