2/10 Terrible
rachelle, 43209
May 21, 2025
Disliked: Cleanliness, property conditions & facilities
If there was an option to leave zero stars, they would have zero. This rental is horrible. 1st day, we are ready to go. And they want a picture of my driver's license and a selfie before even giving. New details on how to check in. Of which they do not give you until twenty four hours before your stay. We get there and there is supposed to be a key and a key fob. The key fob is for the laundry room and take to take the trash out of which they say if you don't, you will be charged two hundred and fifty dollars. So no key fob, to get the trash out. We had our one year old granddaughter with us, babysitting, from ohio, to go to a wedding. She threw up the first night and I needed to do laundry. The owner of this property responds, but with zero.Solutions. Just lots of questions and asks you to take pictures of things. Lots of drug activity outside. So very unsafe area. We were there from a thursday until a tuesday. Well we were supposed to be. On saturday, around five forty five, there is a code to get in to the whole building. Our code stopped working.No one could help.There was no number to call the staff in the entire building was gone until monday. So now, thankfully, my husband was in the room with our grandbaby and had to come down. And let me in the preside. We missed the wedding physics. We missed the brunch the next day. Seventeen hours later, he gave us some sort of code that supposedly would have worked.But by then, we had to leave and go get another hotel..
rachelle
Stayed 5 nights in May 2025
