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4.0 out of 5

"Great location! Easy access to eateries and transportation. The staff was very nice. Only down side was the inconsistent water temperature for showers ... " More

By a verified traveller on Tue 22 Aug 2023

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Hotel Description

5-star luxury aparthotel near Meriton Retail Precinct Mascot Central

Mascot stay

With a stay at this Mascot aparthotel, you'll be within half a mile (1 km) of Meriton Retail Precinct Mascot Central and 2 miles (3 km) of Manhattan Superbowl. Also, The Mill is within 2 miles (3 km) and Westfield Eastgardens is within 6 miles (10 km).

Steam room, terrace

This aparthotel features an indoor pool and a gym. Enjoy the spa tub and perks like free WiFi. There's a steam room on site, and a 24-hour front desk and a terrace are also provided.

Free Internet, kitchens

The 379 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Washers/dryers, free WiFi, and free wired internet are also available. Weekly housekeeping is available.

1 Bedroom Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

1 Bedroom Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Aero Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Meriton Suites Mascot Central ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Meriton Suites Mascot Central

Everyone (3) Couples (1) Family (1)
4 out of 5
Great location! Easy access to eateries and transportation. The staff was very nice. Only down side was the inconsistent water temperature for showers.

Posted by on 22 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by Amanda Online Marketing Coordinator

Thank you for choosing to stay with Meriton Suites Mascot Central. It's fabulous that you had an enjoyable stay with us. We look forward to welcoming you back in the future!

4 out of 5
Great room and personal but high construction noise in neighborhood all night

Posted by on 25 Oct. 2019

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Comment from Hotel Management

5 Nov. 2019 by MC

Hi there, Thank You for your review. We appreciate you staying with us and your feedback will be passed on. Wishing you all the best. James D Front Office Manager

5 out of 5

Convenience

Now this is a nice hotel. Really it is a suite with kitchenette. The rooms vary. First stay was in a suite facing another building, second facing the mall walkway, which was better. Either way the location was excellent. About 100 yrs from the train station, leading to the city in about 5 minutes; restaurants and food court also available along this mall walk. Mascot has certainly improved, and this hotel leads in the improvement.

Posted by , from TX on 20 Mar. 2018

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Comment from Hotel Management

23 Mar. 2018 by Todd M Online Reputation Team

Dear Ed, Thank you for your five star feedback! It is our pleasure to once again accommodate you at Meriton Suites Mascot Central. Our prime location gives our guests convenient access to public transport making accessing the Sydney Airport and city a breeze not to mention close to shops, cafes and restaurants. We do hope you were able to check out our resort style leisure facilities! Ed, we do look forward to welcoming you back in the near future.

5 out of 5

Very nice, new, clean an spacious

Pros: Clean, room, spacious, nice all around with a terrace to boot!
Cons: Shuttle service to airport would be nice.
Not as fast to the airport as we would have liked but a very lovely hotel all around!

Posted by , from NY on 11 Mar. 2018

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Comment from Hotel Management

15 Mar. 2018 by Todd M Online Reputation Team

Thank you for choosing to stay at Meriton Suites Mascot Central, we cant wait to share your feedback with the team! A warm welcome awaits your next return at Meriton Suites

2 out of 5

Polite--but clueless.

Pros: Plenty of space. Clean. Staff was polite and apologized a lot.
Cons: 1. Don't just tell guests to take the shuttle. Let them know their options. 2. Answer the phone. 3. Keep your promises. 4. Have some food options.
The hotel itself was fine--perhaps a bit clinical in appearance. Not very colorful--more like a hospital, but certainly spacious and clean. My issue was with the staff--or more specifically, the lack of service. The staff were polite and all of them seemed to understand how to apologize. I am only guessing they must have mandatory practice at staff meetings. The main problem was they advertise having shuttle service. The problem is, it is not a hotel shuttle--it is a commercial service called "Sydney Super Shuttle". I can only guess they must have a contract relationship or get a little kick back if guests use them. The bottom line... After having waited more than 30 min. for the shuttle, the hotel said they would book a taxi for me if it wasn't there after 45 min. After ~ 50 min. I called back to have them book a taxi. After keeping me on hold for a long time, they ended up not only being unable to even book a taxi, but denied ever having offered to do so! I ended up just walking back to the terminal and getting a taxi myself. The hotel was slow to answer the phone, often keeping me on hold for 10 min. just waiting for someone to pick up. Also no food options once I finally arrived. Should have stayed at the Stamford.

Posted by on 7 Dec. 2016

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About the Meriton Suites Mascot Central

Location 8 Jackson Drive, Mascot, NSW 2020

Property Features

As a guest of Meriton Suites Mascot Central, you'll find an indoor pool, a spa tub, a steam room, and a fitness center. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury Meriton Suites Mascot Central. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Sydney aparthotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 14 levels
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Sydenham Station (2.6 km / 1.6 mi)
  • Metro station: Mascot Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Meriton Suites Mascot Central offers 379 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Dining room
  • Sitting area
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Wardrobe or closet

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

The property is professionally cleaned. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Credit card pre-authorization
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 35 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meriton Serviced Mascot
  • Meriton Serviced Mascot Sydney Airport
  • Meriton Serviced Apartments Mascot
  • Meriton Serviced Apartments Mascot Sydney Airport Apartment
  • Meriton Serviced Mascot Central
  • Meriton Serviced Sydney Airport
  • Meriton Suites Mascot Central Aparthotel
  • Meriton Suites Central Aparthotel
  • Meriton Suites Central
  • Meriton Serviced Apartments Mascot Central
  • Meriton Serviced Apartments Mascot Sydney Airport
  • Meriton Serviced Apartments Sydney Airport
  • Meriton Suites Mascot Central Mascot
  • Meriton Suites Mascot Central Aparthotel
  • Meriton Suites Mascot Central Aparthotel Mascot

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.