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Flexstay Inn Shirogane

3.0 star property
3-star aparthotel near Shibuya Crossing

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Photo gallery for Flexstay Inn Shirogane

Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)
Fridge, microwave
Front of property
Reception
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
5-10-15, Shirogane, Minato-ku, Tokyo, Tokyo-to, 108-0072
  • Place, Happoen Garden
    ‪9 min walk‬
  • Place, Meiji Gakuin University
    ‪11 min walk‬
  • Place, Roppongi Hills
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Economy Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Economy Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Standard Semi Double Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Standard Twin Room, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Semi Double Room, Smoking, Kitchenette (Weekly)(Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Standard Semi Double Room, Smoking, Kitchenette (Weekly)(Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Semi Double Room, Smoking, Kitchenette (Weekly) (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi

Economy Semi Double Room, Smoking, Kitchenette (Weekly) (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Run of House, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Run of House, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

Run of House, Smoking, Kitchenette (Cleaning is Optional with Additional Cost)

  • Sleeps 2
  • 1 Large Twin Bed OR 2 Twin Beds

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About the area

Tokyo

Minato stay.Your stay at this Minato aparthotel places you within 3 miles (5 km) of Shibuya Crossing and Tokyo Tower. Tokyo Bay and Meiji Jingu Shrine are also within 3 miles (5 km).
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What's nearby

  • Happoen Garden - 9 min walk - 0.8 km
  • Meiji Gakuin University - 11 min walk - 1.0 km
  • Yebisu Garden Place - 13 min walk - 1.2 km
  • Sengakuji Temple - 17 min walk - 1.4 km
  • Roppongi Hills - 5 min drive - 2.1 km

Getting around

  • Hiro-o Station - 10 min walk
  • Ebisu Station - 19 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪すし良月 - ‬3 min walk
  • ‪DAY&NIGHT - ‬2 min walk
  • ‪cafe tenement - ‬2 min walk
  • ‪Burger Mania - ‬1 min walk
  • ‪anea cafe - ‬1 min walk

About this property

Flexstay Inn Shirogane

3-star aparthotel near Shibuya Crossing
Flexstay Inn Shirogane offers its guests a vending machine and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Tokyo aparthotel.

  • 84 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
Flexstay Inn Shirogane offers 84 air-conditioned accommodations with slippers and hair dryers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Microwave
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Vending machine

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 84 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 6 PM can use the exterior telephone for check-in assistance.
Towels are not included in the room rate for 7-night stays or longer. Towels are available for a surcharge or guests may bring their own.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flexstay Inn Shirogane
Flexstay Inn Shirogane Tokyo
Flexstay Shirogane
Flexstay Shirogane Tokyo
Flexstay Inn Shirogane Tokyo
Flexstay Shirogane Tokyo
Flexstay Shirogane
Aparthotel Flexstay Inn Shirogane Tokyo
Tokyo Flexstay Inn Shirogane Aparthotel
Aparthotel Flexstay Inn Shirogane
Flexstay Inn Shirogane Tokyo
Flexstay Inn Shirogane Aparthotel
Flexstay Inn Shirogane Aparthotel Tokyo

Reviews

Flexstay Inn Shirogane Reviews

7.6

Good

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 335 reviews
Rating 8 - Good. 130 out of 335 reviews
Rating 6 - Okay. 79 out of 335 reviews
Rating 4 - Poor. 33 out of 335 reviews
Rating 2 - Terrible. 10 out of 335 reviews

Reviews

6/10 Okay

Harvey

Travelled with family
The hotel was in a residential area. The price was good for what you received. Convenient to the bus, convenience store, and a burger bar. The hotel has no elevator, shower side was about 18 inches tall and a bit awkward to get with the bathroom being so small. There is no breakfast included.
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cozy, neat, and perfectly located. The apartment is small but very comfortable, in a quiet and upmarket part of Tokyo. I really enjoyed my stay and would definitely come back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
This was my set time stating here once in summer 2023 & now 2025 everything is close by bus ,convenience store restaurants it’s small but perfect
Stayed 13 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet spot, staff are very friendly, rooms are clean and simple. Highly rated
Stayed 10 nights in Jun 2025

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, room comfort
The property is fantastic for the price they offer. It's very comfortable, the internet is fantastic, the air conditioner is gentle on your throat but good at cooling the room, the clothes washing amenities are very nice, and the staff are extremely accommodating
Stayed 12 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jun 2025

8/10 Good

Gustavo Oliveira Dos

Liked: Cleanliness
Stayed 6 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Very nice people at reception. Thank you Flexstay Shirogane. Thank you Tokyo!
Stayed 7 nights in Mar 2025

8/10 Good

Anna

Liked: Cleanliness

A cheap stay in Tokyo

A great hotel room. Not the most spacious but had everything we needed at a great price. Location is 10 minutes from public transport.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for a few days, staff were very helpful and in a good location not too far from a train station!
Stayed 4 nights in Mar 2025

10/10 Excellent

KIMURA

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pierrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 8 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
It felt very homely, I loved all the walkable locations nearby. Especially convenient to be near a station, it made my trip very convenient. Thank you Flexstay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness
Stayed 9 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I specifically requested a smoking room (hard to find), the property was very clean and quiet, the staff are English speaking and very helpful. Vending machine and laundrette on site, fresh towels, microwave, stove, shampoo, wash & free toothbrush provided. Highly recommended!
Stayed 7 nights in Oct 2024

6/10 Okay

David

Stayed 8 nights in Jun 2024

2/10 Terrible

Ashaunie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Amenities
I would rate the stay a 5 out of 5, but the bathroom needs to be updated and the walls are extremely thin. Other than that, the room was spacious considering Tokyo rooms are usually small. The staff was extremely friendly and helpful. Great walking distance to Shibuya and other entertainment. Good food choices within walking distance as well.
Stayed 8 nights in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Jasmin

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
This place was the most convenient for us. All of the areas we wanted to visit were close and so was the train station. Lots of cute dining areas to check out and the locals are very friendly! Only negatives were the bathrooms (they were tiny, but useable) and we didn’t get more than 2 rolls of paper for a 6 day stay. We had to get our own toilet paper. Overall, it was a good experience and we would definitely use them again when we come back to Japan.
Stayed 5 nights in May 2024

8/10 Good

isamar

Stayed 4 nights in Apr 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A little walk from the station but doable.
Stayed 3 nights in Apr 2024

2/10 Terrible

Merlin

Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Halls of residence style room

Room was small and very tired. Bathroom looked unhygienic. Location is good to access this sought after residential area but very far from Ebisu station if taking luggage. Hotel is more like a student or staff temporary lodging.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alex

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Foreigner friendly, budget friendly and great hospitality. Nice size bed and great amenities that are included. Overall a great stay, would definitely recommend any friends and family.
Stayed 14 nights in Sep 2023