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Hotel Sunroute Plaza Shinjuku

3.5 star property
3.5-star spa hotel near Shibuya Crossing

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Property entrance
Lobby lounge
Bar (on property)
Premium bedding, down comforters, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for [Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin

[Pure Wellness Room] Deluxe Twin

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(161 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple

[Pure Wellness Room] Deluxe Triple

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

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About the area

Tokyo

Shibuya stay.Your stay at this Shibuya hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Shibuya Crossing and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km
  • Meiji Jingu Shrine - 3 min drive - 1.7 km
  • National Stadium - 3 min drive - 2.0 km
  • Shibuya Crossing - 5 min drive - 5.1 km

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪スパゲッティーのパンチョ 新宿南口店 - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪添好運新宿サザンテラス店 - ‬6 min walk
  • ‪スターバックス - ‬5 min walk
  • ‪カフェ・ベローチェ 南新宿店 - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

3.5-star spa hotel near Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Japanese

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Lobby

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  • Air conditioning
  • Parking available
  • Bar
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1166 out of 1931 reviews
Rating 8 - Good. 581 out of 1931 reviews
Rating 6 - Okay. 126 out of 1931 reviews
Rating 4 - Poor. 31 out of 1931 reviews
Rating 2 - Terrible. 27 out of 1931 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but all reasonable rooms in Tokyo are small. With just me it was no problem. Great location only a very short walk to the Shinjuku Station. Has a24 hour Family Mart across the street for food, snacks etc. Over the last 15 years I have stayed here and it has always been great. Never tried the Breakfast Buffet.
Stayed 3 nights in Jul 2025

10/10 Excellent

BRITTANY, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. Would stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Marilou

Travelled with family
Liked: Amenities
staff are amazing
Stayed 1 night in May 2025

8/10 Good

Elyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little small but comfortable for a one pax. Love the location!
Stayed 7 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Lots of free items for hotel guest. Airport bus directly to Haneda and Narita inexpensive.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception is friendly and helpful. The location is great. The room is small but functional and everything is clean. Room service as you like.
Stayed 4 nights in May 2025

10/10 Excellent

Jenna, Narellan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Apr 2025

8/10 Good

Camilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the hotel was quiet and very clean, and the staff were all friendly. The additional toiletries came in very handy and we were right next to Shinjuku station. The room had enough space for our bags and the bed was comfortable. The fridge in the bedroom was a little noisy during the night, but overall we had a very pleasant stay.
Stayed 5 nights in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jenna, Narellan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to shinjuku station
Stayed 7 nights in Apr 2025

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Sunroute Plaza for Tokyo Marathon 2025. Its very close to the Shinjuku station. Also it's just only a mile n half to the Tokyo Marathon start so that i dont 've to worry abt scrambling to get to the start line on race morning. Since it's in the middle of Shinjuku, it's very convenient to find an eating place or shopping. The room was clean and they will also clean the room every 2 days - no matter if you choose or not! The staff were very cordial and the breakfast buffet is excellent. If i go back again, i'll definitely gonna stay at the same place!
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel Hugo, Kailua kona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good staff
Stayed 5 nights in Apr 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Arrived early, had to wait for room which is fair enough but was not told about hotel facilities and procedures, especially having to collect tea, coffee and other things from the lobby, the bartender was not the best, and a bit unfriendly
Stayed 3 nights in May 2025

10/10 Excellent

AHSLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Felicia

Stayed 4 nights in Apr 2025

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay, safe, convenient for transportation. Staff and service excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Harkirandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Everyone was friendly and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

jacky

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mei yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Excellent location. Will definitely go back again
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
airport limousine is outside the hotel and you can purchase the ticket from the hotel. Very convenient to subway station or JR. There is a lot of restaurants around and shopping too.
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

Travelled with partner
Disliked: Property conditions & facilities
i booked this hotel after watching a Youtube. overall the hotel is very close to Sinjiku train station. but the quality of the hotel was not as i expected. they use machine to check in and out. I don't know if that's good or bad since you still has to figure out how to use the machine. but it's not too bad since there is staff there to help you. in the room they don't provide most of the stuff...such as comb, shower cap....but they have a big stationary in the lobby for you to pick them up yourself. The buffet breakfast was not included which cost $18/person. other than that i don't think anything is specially highlight for this hotel. The lobby seems small and always occupied by a group of travelers.
Stayed 3 nights in Apr 2025

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
The location for this property is excellent and everything else is very good. My room was a little basic and on the small side, but I didn't spend a lot of time there so the location more than made up for it.
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Have returned a few times, amazing location and great value for money.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sherri

Liked: Staff & service, property conditions & facilities
Stayed here in November. Came back in April. Love it for so many reasons. Great service.
Stayed 4 nights in Apr 2025