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Hotel Sunroute Plaza Shinjuku

3.5 star property
3.5-star spa hotel near Shibuya Crossing

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Photo gallery for Hotel Sunroute Plaza Shinjuku

Lobby
Bar (on property)
Lobby lounge
Property entrance
Premium bedding, down comforters, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
2-3-1 Yoyogi, Shibuya, Tokyo, Tokyo-to, 151-0053
  • Tokyo Metropolitan Government Building
    ‪7 min walk‬
  • Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 18.7 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 26.2 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 15.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(155 reviews)
  • 15.7 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Tokyo

Shibuya stay.Your stay at this Shibuya hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Shibuya Crossing and Roppongi Hills are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 7 min walk - 0.7 km
  • Shinjuku Gyoen National Garden - 9 min walk - 0.8 km
  • Meiji Jingu Shrine - 3 min drive - 1.7 km
  • National Stadium - 3 min drive - 2.0 km
  • Shibuya Crossing - 5 min drive - 5.1 km

Getting around

  • Shinsen-Shinjuku Station - 2 min walk
  • Shinjuku Station - 4 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪スパゲッティーのパンチョ 新宿南口店 - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪添好運新宿サザンテラス店 - ‬6 min walk
  • ‪スターバックス - ‬5 min walk
  • ‪カフェ・ベローチェ 南新宿店 - ‬1 min walk

About this property

Hotel Sunroute Plaza Shinjuku

3.5-star spa hotel near Shibuya Crossing
Hotel Sunroute Plaza Shinjuku offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sunroute Plaza Shinjuku. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 624 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2007
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Sunroute Plaza Shinjuku offers 624 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Japanese

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 26-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The name on the booking must match the name on the passport.
Meals are not included in the room rate for children ages 6 and younger whose stay is included

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Self parking fee: JPY 1500 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sunroute
Hotel Sunroute Plaza
Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Shinjuku Plaza
Shinjuku Plaza Hotel
Shinjuku Plaza Sunroute
Sunroute
Sunroute Hotel
Sunroute Plaza
Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Shibuya
Hotel Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Tokyo
Sunroute Plaza Shinjuku Hotel
Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Tokyo
Hotel Sunroute Plaza Shinjuku Hotel Tokyo

Hotel Sunroute Plaza Shinjuku Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1123 out of 1878 reviews
Rating 8 - Good. 578 out of 1878 reviews
Rating 6 - Okay. 122 out of 1878 reviews
Rating 4 - Poor. 28 out of 1878 reviews
Rating 2 - Terrible. 27 out of 1878 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRITTANY, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. Would stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 3 nights in Mar 2025

8/10 Good

Shahar

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a good hotel. Bed was not so comfortable. Great location, great service!
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shinjuku

Stayed 7 nights in Mar 2025

10/10 Excellent

Shir Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here. Great location near Shinjuku Station with lots of shopping and eating places. Room is bright and spacious
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, near local attractions, dinning options, shopping, and reasonable price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent proximity to trains, entertainment and shops. Quiet at night. I will stay again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Loved our stay in Shinjuku.
Stayed 8 nights in Feb 2025

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Rude staff

The Chinese lady (with spectacles) at the reception was not friend / helpful. I was doing self check-in and had issue with the system so asked for help from her. She was talking loudly as if I have hearing problem. Later I realised that she was happily talking to her colleagues that maybe the reason why she was rude as I disrupted her conservation…
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so close to transport and easy access.
Stayed 5 nights in Mar 2025

6/10 Okay

Kurt

Liked: Cleanliness
Disliked: Property conditions & facilities
Place was clean but also a bit run down and no safe in room
Stayed 3 nights in Mar 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location in Shinjuku, everything is walkable, especially trains, buses and Tourists spot. Best hotel we stayed in Tokyo.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Chona, Romeoville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and walkable to all stations. Love that limo bus from and to airport , stop in the hotel. Has a lot of self service amenities.
Stayed 4 nights in Mar 2025

8/10 Good

Garrett

Stayed 5 nights in Mar 2025

8/10 Good

William

Travelled with family
Basic clean room. Small, but larger than many here. Bathroom is dated. Laundry facilities were often fully utilized.
Stayed 4 nights in Mar 2025

6/10 Okay

David, Hatsukaichi-shi

Stayed 3 nights in Mar 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and as a group of ladies we felt safe.
Stayed 3 nights in Mar 2025

8/10 Good

Kai-Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shinjuku area is transforming with new buildings and underground station under construction!!
Stayed 8 nights in Mar 2025

8/10 Good

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lovely hotel

We got to the hotel on time and room was ready ahead of time. We received great attention and the staff spoke perfect English.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arnab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, accessible to everything, I will stay there again when I go back to Tokyo, highly recommended👏👏👏
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Stayed 5 nights in Mar 2025