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Hotel The Celestine Ginza

4.5 star property
4.5-star luxury hotel near Tokyo Imperial Palace

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Photo gallery for Hotel The Celestine Ginza

Lobby
Bar (on property)
Exterior
Bar (on property)
In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
8-4-22 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Place, Ginza Six
    ‪4 min walk‬
  • Place, Hibiya Park
    ‪6 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Superior , 1 bed Queen, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 bed Queen , Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds , Corner room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Corner room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds , Smoking , Corner room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 beds , Smoking , Corner room

  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive , 2 beds, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 beds, Non Smoking

  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe , 2 beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 beds , Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible , 1 bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 bed Queen , Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 1 Bed Queen

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen

  • Sleeps 2

View all photos for Superior , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 1 Bed Queen , Smoking

  • Sleeps 2

View all photos for Superior , 2 Beds , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Corner Room

  • Sleeps 2

View all photos for Superior , 2 Beds , Smoking , Corner Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior , 2 Beds , Smoking , Corner Room

  • Sleeps 2

View all photos for Deluxe , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds

  • Sleeps 2

View all photos for Deluxe , 2 Beds , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe , 2 Beds , Smoking

  • Sleeps 2

View all photos for Executive , 2 Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive , 2 Beds

  • Sleeps 2

View all photos for Accessible , 1 Bed Queen , Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible , 1 Bed Queen , Smoking

  • Sleeps 2

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About the area

Tokyo

Central Tokyo getaway .Within a 15-minute walk of this Ginza hotel, you'll find Tokyo International Forum and Tsukiji Outer Market. Tokyo Imperial Palace and Tokyo Tower are also within 2 miles (3 km).

What's nearby

  • Ginza Six - 4 min walk - 0.4 km
  • Hibiya Park - 6 min walk - 0.6 km
  • Ginza Wako Building - 8 min walk - 0.7 km
  • Kabuki-za Theatre - 9 min walk - 0.8 km
  • Matsuya Ginza - 9 min walk - 0.8 km

Getting around

  • Shimbashi Station - 3 min walk
  • Shiodome Station - 6 min walk
  • Haneda Airport (HND) - 33 min drive

Restaurants

  • ‪いっぱし - ‬1 min walk
  • ‪かめや - ‬1 min walk
  • ‪bar de one - ‬1 min walk
  • ‪ギンザマン - ‬1 min walk
  • ‪銀座とざき - ‬1 min walk

About this property

Hotel The Celestine Ginza

4.5-star luxury hotel near Tokyo Imperial Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The luxury Hotel The Celestine Ginza also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 104 guestrooms or units
  • 14 levels
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel The Celestine Ginza offers 104 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and toilets with an electronic bidet. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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  • Free WiFi
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4.7 out of 5, Exceptional, 1,049 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,500 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3630 for adults and JPY 3630 for children
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo

Hotel The Celestine Ginza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 651 out of 873 reviews
Rating 8 - Good. 169 out of 873 reviews
Rating 6 - Okay. 34 out of 873 reviews
Rating 4 - Poor. 12 out of 873 reviews
Rating 2 - Terrible. 7 out of 873 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mehrdad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant in every way
Stayed 4 nights in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good, conveniently property but we had tremendous communication challenges with the staff.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

8/10 Good

Lizzie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
The restaurant view
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Steffi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Chia Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Nice bathroom. Room is squeezed. My feet always hit the conner of the bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

audrey

Stayed 1 night in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celestine Ginza is a nice modern boutique hotel.

Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristoffer, Toronto

Stayed 4 nights in Oct 2025

6/10 Okay

Magda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
It was hard to communicate with staff for language reasons. Making a reservation through concierge was a true nightmare unfortunately.
Stayed 1 night in Oct 2025

8/10 Good

Shanna K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Breakfast should be included. But was very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Katharine

Stayed 1 night in Oct 2025

10/10 Excellent

SHUWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very good location
Stayed 1 night in Oct 2025

8/10 Good

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu night benefit from a-la-cart options. Proximity to railways comes with a downside of noisy traffic, you can hear every train passing by in your room. The rest is just excellent. Staff is amazing, highly attentive and helpful. Despite the noise from railway will consider this hotel again for my next trip to Tokyo
Stayed 5 nights in Oct 2025

10/10 Excellent

Jaejin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Ginza.
Stayed 4 nights in Oct 2025

10/10 Excellent

Owen

Stayed 3 nights in Oct 2025

10/10 Excellent

Madeline

Stayed 4 nights in Sep 2025

10/10 Excellent

Doreen

Stayed 6 nights in Sep 2025

10/10 Excellent

Bria

Stayed 3 nights in Sep 2025

4/10 Poor

Sahar

Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location close to shipping, restaurants and the metro. Hotel staff were excellent and friendly. Would stay again.
Stayed 1 night in Oct 2025

8/10 Good

Riann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar/restaurant was lacking. A Japanese offer on menu would have been nice as well as better hours. The view is stunning but the service was very lacking. The hotel’s reception and staff on site at welcome were wonderful!!! So kind and helpful and we loved our room and view! They also stored our baggage securely as we had a few hours to kill between check out and our flight.
Stayed 2 nights in Sep 2025