Keio Plaza Hotel Tokyo

4.5 star property
Family-friendly 4.5-star hotel near Shinjuku Mitsui Building

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo

Exterior
Creator video - submitted by Kensho Quest
40-inch flat-screen TV with satellite channels, TV, toys
5 bars/lounges
40-inch flat-screen TV with satellite channels, TV, toys

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Mitsui Building
    ‪2 min walk‬
  • Place, Shinjuku I Land
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Main Tower Deluxe Plus Queen Room

  • Sleeps 2

Main Tower Superior Plus Twin Room

  • Sleeps 3

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.4 out of 10
Very good
(20 reviews)
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Plaza Superior South Wing Twin, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(16 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.6 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Plus Double, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Main Tower Standard Double Room

  • Sleeps 2

Main Tower Standard Twin Room

  • Sleeps 2

Main Tower Superior Twin Room

  • Sleeps 3

South Tower Plaza Superior Twin Room Non-smoking

  • Sleeps 2

South Tower Plaza Superior Queen Room

  • Sleeps 2

South Tower Plaza Luxe Queen Room

  • Sleeps 2

Main Tower Plaza Deluxe Twin Room

  • Sleeps 2

Plaza Superior South Wing King, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.0 out of 10
Wonderful
(8 reviews)
  • 41 sq m
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

9.6 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Family Room, Non-Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Luxe King, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

South Tower Plaza Deluxe King Room

  • Sleeps 2

South Tower Plaza Deluxe Twin Room

  • Sleeps 3

South Tower Plaza Deluxe Triple Room

  • Sleeps 3

South Tower Plaza Luxe Twin Room

  • Sleeps 3

Main Tower Junior Suite Twin (Universal Design)

  • Sleeps 2

Main Tower Standard Room

  • Sleeps 2

Main Tower Premier Grand King Suite

  • Sleeps 2

Main Tower Premier Grand Twin Suite

  • Sleeps 2

South Tower Plaza Deluxe Room

  • Sleeps 2

Main Tower Club Room Premier Grand Two Queen Room

  • Sleeps 4

Main Tower Luxury Family Room

  • Sleeps 5

South Tower Luxe King Room

  • Sleeps 2

South Tower Plaza Superior Room

  • Sleeps 2

South Tower Plaza Luxe Corner Room

  • Sleeps 2

Main Tower Luxury Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Premier Grand Suite

  • Sleeps 2

Main Tower Club Room Premier Grand King Room

  • Sleeps 2

Main Tower Club Room Premier Grand Twin Room

  • Sleeps 2

Deluxe Select Twin, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Plus - Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Twin Room (Triple)

9.4 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Plaza Standard Twin, Non smoking, No bathtub

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior Twin, Non smoking

  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Japanese Suite Twin, Non smoking

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Suite twin South tower

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Main Tower Club Room Premier Grand wide King Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Main Tower Standard Double Room Smoking

  • Sleeps 2

Main Tower Standard Double Room Non smoking

  • Sleeps 2

Main Tower Superior Twin Room Smoking

  • Sleeps 3

Main Tower Standard Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Twin Room Smoking

  • Sleeps 2

Main Tower Superior Twin Room Non smoking

  • Sleeps 3

Main Tower Plaza Superior Twin Room Smoking

  • Sleeps 3

Main Tower Plaza Superior Twin Room Non smoking

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Non smoking

  • Sleeps 2

Main Tower Plaza Deluxe Twin Room Smoking

  • Sleeps 2

Plaza Superior South Twin 20F above(Non-smoking)

  • Sleeps 3

Deluxe Select Twin

  • Sleeps 2

Deluxe Select Twin Connecting Room

  • Sleeps 4

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Main Tower Standard Plus Double Room

  • Sleeps 2

Main Tower Deluxe Plus Twin Room

  • Sleeps 2

South Tower Plaza Superior King Room

  • Sleeps 3

Main Tower Deluxe Twin (Universal Design)

  • Sleeps 2

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About the area

Tokyo

City center stay.A stay at this Shinjuku hotel places you steps from Shinjuku Mitsui Building and within a 5-minute walk of Pentax Square. Shinjuku Nomura Building and Tokyo Metropolitan Government Building are also within half a mile (1 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.2 km
  • Shinjuku Mitsui Building - 2 min walk - 0.2 km
  • Shinjuku Sumitomo Building - 3 min walk - 0.3 km
  • Shinjuku I Land - 3 min walk - 0.3 km
  • Shinjuku NS Building - 3 min walk - 0.3 km

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪オールデイダイニング 樹林 - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪あるでん亭 - ‬4 min walk
  • ‪コメダ珈琲店 - ‬1 min walk
  • ‪Y's 新宿エステック情報ビル店 - ‬2 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly 4.5-star hotel near Shinjuku Mitsui Building
There are 10 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A meeting room and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 1452 guestrooms or units
  • 47 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 1971
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Keio Plaza Hotel Tokyo offers 1452 accommodations with safes and complimentary newspapers. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Family friendly

  • Baby toys
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 5,000 for adults and JPY 4,000 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 4000 for children
  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1926 out of 2766 reviews
Rating 8 - Good. 555 out of 2766 reviews
Rating 6 - Okay. 170 out of 2766 reviews
Rating 4 - Poor. 72 out of 2766 reviews
Rating 2 - Terrible. 43 out of 2766 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the keio plaza hotel We loved the room and the daily breakfast, cocktail afternoon and tea service.
Stayed 4 nights in Oct 2025

4/10 Poor

TATYANA, VANCOUVER

Stayed 3 nights in Sep 2025

6/10 Okay

Louis

Liked: Staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

Craig

Stayed 4 nights in Sep 2025

8/10 Good

james, Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to shopping area . However they had only 2 working elevators for 30+ floor hotel is unacceptable. They had world track and field championships and various other events in Tokyo happening the elevators should have been a priority. Waiting 15 to 20 min for an elevator is not good. The mattresses need to be changed the mattress was as hard as the box spring. Otherwise the hotel is nice
Stayed 6 nights in Sep 2025

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice. We never felt crowded. It was very clean. Staff were friendly
Stayed 6 nights in Aug 2025

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ; accomodating of our tr
Stayed 5 nights in Sep 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everywhere . Short taxi ride to near by
Stayed 5 nights in Sep 2025

10/10 Excellent

Anup

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently placed in the city next to two subway stations. Nice options on site such as a 7/11. The bathroom is clean even if a bit dated and some leaky taps. The separation of the shower and toilet is rather wanting.
Stayed 3 nights in Sep 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were larger than I had anticipated. Location was near to great shopping. The staff was very polite and helpful. Would recommend this property highly.
Stayed 13 nights in Sep 2025

6/10 Okay

KHEE YONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 2 lifts serving 30 floors during this period makes the wait for lift absolutely horrible especially if you have a stroller. Suggest to have at least 3 lifts serving the main tower as you service or upgrade the other lifts. Other than that, it is a good stay
Stayed 7 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2025

10/10 Excellent

hogarth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier facilities were excellent.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Premier Grand Room was excellent and the upgrade to the lounge access was so well worth it! The view is incredible.
Stayed 5 nights in Sep 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel accommodations are great!
Stayed 7 nights in Sep 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely hotel
Stayed 3 nights in Sep 2025

8/10 Good

Nasreen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Very nice

We stayed 2 nights after a cruise to explore Tokyo so only really slept in hotel. It’s massive and rooms are very big and comfy with all amenities in bathroom including hair brush, bobbles, along with all the normal toiletries. Love the heated seat wash lets. 2 breakfast restaurants. Japanese and western. Catering for all needs. We went western and it was very good with a great range. On departure we were leaving 5:40 and breakfast opened at 6, I was disappointed that they couldn’t give us breakfast to take away especially as we had already paid for it. Snd couldn’t refund it as we had booked through hotels.com. Staff very helpful, but it was Japan. We checked in at 11 but our room wasn’t available so we left our baggage and went to explore
Stayed 2 nights in Sep 2025

10/10 Excellent

Nhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in prime location at reasonable price.
Stayed 3 nights in Sep 2025

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. Humid room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel for a 12 night stay in September 2025. Very clean, safe, comfortable rooms and good food at breakfast. Like most nice Tokyo hotels food in the restaurants is expensive. $11 CDN for a Coke Zero! Staff were very friendly and helpful and the subway is nearby. Overall a nice place
Stayed 11 nights in Sep 2025

8/10 Good

robert

Liked: Cleanliness, amenities, property conditions & facilities
They really should furnish the lobby. They should also offer food and beverage service at the swimming pool. But generally overall it’s a very nice hotel in a great location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The level of service is unlike anything else I’ve experienced. There was also a self-service laundry which was really helpful. The Sky Salon services were great. We had two amazing massages. There is also a sky lounge that provides great views of the city and complementary drinks. The hotel is close to Shinjuku station.
Stayed 7 nights in Sep 2025

8/10 Good

Yuhan

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

10/10 Excellent

Shizuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

zhiqiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025