6/10 Okay
Kimberly
Travelled with family, Travelled with group
Sep 6, 2025
This hotel was okay, not the best or worst I’ve been in. The bathrooms are very dated and are in desperate need up upkeep. Our shower curtain (yes, a shower curtain in a “luxury” hotel) was stained and dirty, the caulking around the sink was cracked and in need of replacing, and the towels are extremely thin and they only provide one per person (and one hand towel). If you want amenities they are on the 15th floor in the lobby, and while I recognize the hotel is attempting to be eco-friendly, it seems more like they’re just trying to discourage you from using them.
The housekeeping staff are excellent and do their best to keep the rooms clean and refreshed every day.
The location of the hotel is decent, right next to Gotanda station and it has a Lawson attached which is very convenient. There’s also a 711 within close proximity and a grocery store less than a 5 minute walk.
The rooms are small which is par for the course in Japan, but the beds are extremely firm and the pillows provided are flat and thin. Overall I feel there are better hotels in this price range, especially when you consider they boast about their lobby and private bath, and not the accommodations.
Kimberly
Stayed 5 nights in Aug 2025







































