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Townsend Gateway Inn

2.0 star property
Motel near Great Smoky Mountains National Park in Townsend

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Photo gallery for Townsend Gateway Inn

Terrace/patio
1 bedroom, premium bedding, desk, blackout drapes
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
1 bedroom, premium bedding, desk, blackout drapes
Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Living room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
8270 State Hwy 73, Townsend, TN, 37882
  • Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Townsend Visitor Center
    ‪19 min walk‬
  • Dark Island Swinging Bridge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

  • Mountain view
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

  • Mountain view
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

  • Mountain view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

  • Mountain view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Townsend

In suburbs.Your stay at this Townsend motel places you within a 10-minute walk of River Rage Go-Kart Track and Tube Junction. Also, Great Smoky Mountains Heritage Center is within half a mile (1 km) and Great Smoky Mountains National Park is within 2 miles (3 km).
View more Motels in TownsendOpens in a new window

What's nearby

  • River Rage Go-Kart Track - 3 min walk - 0.3 km
  • Great Smoky Mountains Heritage Center - 9 min walk - 0.8 km
  • Townsend Visitor Center - 19 min walk - 1.7 km
  • Dark Island Swinging Bridge - 3 min drive - 2.7 km
  • Tuckaleechee Caverns - 10 min drive - 9.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 33 min drive

Restaurants

  • ‪Townsend Abbey - ‬2 min drive
  • ‪The Artistic Bean - ‬10 min walk
  • ‪Apple Valley Cafe - ‬5 min drive
  • ‪Riverstone Family Restaurant - ‬15 min walk
  • ‪Hillbilly's Restaurant - ‬11 min drive

About this property

Townsend Gateway Inn

Motel near Great Smoky Mountains National Park in Townsend
As a guest of Townsend Gateway Inn, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Townsend Gateway Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Townsend motel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 5 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Property amenities

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Weight limit: 45 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 718 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Travelled with family
Beautiful, clean and inviting
Stayed 2 nights in Mar 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place, very clean. We were given a little welcome bag filled with snacks. The property was very well kept, so welcoming. The staff were very friendly. We will definitely be back and will recommend

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Love it here- could use new mattresses
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

If I could give 6 stars I would. The location, the people, the cleanliness, the service... All of them are excellent. I would come back in a heartbeat.
Stayed 1 night in Feb 2025

10/10 Excellent

Shaley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

We love this place! It's our go-to when we visit the Smokies.
Stayed 3 nights in Nov 2024

10/10 Excellent

Russell, DENVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great old-school motor lodge with big rooms and a beautiful furnishings. And the price was very good.
Stayed 1 night in Dec 2024

6/10 Okay

Theresa

Stayed 2 nights in Nov 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little place. Definitely will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leisure

Good trip
Stayed 3 nights in Nov 2024

8/10 Good

Melony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a clean quiet motel. My only recommendation is to replace the pillows.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anita

Liked: Amenities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet side mental health day

Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it is an older style facility, it is nicely furnished and very clean. The staff was very friendly and efficient, and the goody bag of assorted snacks was a nice touch.
Stayed 1 night in Nov 2024

8/10 Good

Jeffery

Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Staff & service

Nice place

It's a nice place to stay
Stayed 2 nights in Oct 2024

6/10 Okay

Alyssa

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at this quaint motel. They are responsive to your needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place! It is simple, very clean, very comfy bed with all the amenities you need for a comfortable stay! Definitely would stay here again!
Stayed 1 night in Oct 2024

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness, staff & service
Liked the location. The wheelchair ramp was very steep. My older daughter had to push my younger daughter up and down the ramp because it was to steep for me to do it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain Getaway

Everything was great, except for the bed. Too firm for my back. But we enjoyed our stay.
Stayed 3 nights in Oct 2024