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Homewood Suites by Hilton Boston / Andover

3-star property
4 Riverside Dr, Andover, MA 1-855-887-0424
3.8 out of 5
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See all 12 travelocity Reviews

"Everything and good service " More

By a verified traveller on Mon 15 May 2023

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Hotel Description

3-star guestrooms with kitchenettes

In suburbs

Within 6 miles (10 km) of this Andover hotel, you'll find Lawrence Public Library and SMG Women's Health Lawrence. Lawrence Heritage State Park and SMG Primary Care of Lawrence are also within 6 miles (10 km).

Renovated in 2020

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $197* Per night/room 25 Apr. - 26 Apr.

King, Studio Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 7 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Homewood Suites by Hilton Boston / Andover ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Boston / Andover

Everyone (4) Couples (1) Family (6)
1 out of 5

Posted by on 9 Jan. 2024

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5 out of 5

Posted by on 16 Jul. 2023

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4 out of 5
Everything and good service

Posted by on 15 May 2023

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1 out of 5
The pool was nice and breakfast was great

Posted by on 21 Aug. 2022

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2 out of 5
The property overall was very nice. They had a decent breakfast option considering all the limitations with COVID. The bathroom was not as clean as I would have liked. I did find hair in the tub and on the toilet and the sink was not very clean. The AC was not working in our room and so our room did not smell great upon entering.

Posted by , from Spring Valley on 26 Oct. 2021

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Comment from Hotel Management

27 Oct. 2021 by Sophia CSR

Thank you for sharing your feedback. We are happy to know that you liked our hotel and breakfast. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Guest feedback like yours, we are better able to address such issues quickly and to improve the guest experience for future visitors and for your own future visits.

5 out of 5

Posted by on 25 Jan. 2021

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Comment from Hotel Management

8 Mar. 2021 by Lauren

Thank you for your kind review of our property and for choosing to come and stay with us!

5 out of 5
everything was good. Standard breakfast. Air- conditioning was excellent.

Posted by on 31 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Lauren

Thank you for taking the time to give us such a great review! We hope to see you back in the future :)

5 out of 5
This hotel was very clean. The pool is outdoors so it was a little chilly.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

15 Jul. 2019 by Lauren

Thank you for your kind feedback! The pool is GREAT now the weather has kicked in if you feel like making a return visit?... :)

5 out of 5
Very friendly and helpful and also very clean. Thank you for a great service

Posted by on 23 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Management

Thank you for taking the time to let us know about your stay. We hope to see you back again soon.

5 out of 5

Loved our stay!

We had a great week at your facility! The staff were all very warm, helpful and friendly. There was one specific staff member, Sima, who made our stay so enjoyable! We looked forward to seeing her smiling face every morning where she would greet us with a hug and such a warm welcome!

Posted by , from Southern Illinois on 1 Jul. 2015

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About the Homewood Suites by Hilton Boston / Andover

Location 4 Riverside Dr, Andover, MA 01810

Property Features

Homewood Suites by Hilton Boston / Andover offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Boston / Andover. The hotel can provide concierge services and a complimentary grocery shopping service. Self parking is free. A complete renovation of Homewood Suites by Hilton Boston / Andover was completed in June 2020.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2000
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lawrence Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Boston / Andover offers 82 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Select Comfort beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Andover hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

  • In-room kitchenette
  • Sitting area
  • Select Comfort beds
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is C0007990090. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • State tax ID - C0007990090
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andover Homewood Suites
  • Hilton Andover
  • Homewood Suites Andover
  • Homewood Suites Boston Andover
  • Homewood Suites Hilton Boston Andover
  • Homewood Suites Hilton Boston Hotel Andover
  • Homewood Suites Hilton Boston Andover Hotel
  • Homewood Suites by Hilton Boston / Andover Hotel
  • Homewood Suites by Hilton Boston / Andover Andover
  • Homewood Suites by Hilton Boston / Andover Hotel Andover

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 9 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.