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Crowne Plaza Auckland by IHG

Property class: 4
4-star hotel near Sky Tower

Choose dates to view prices

Photo gallery for Crowne Plaza Auckland by IHG

A modern hotel lobby with a high ceiling, large windows offering city views, and a mix of seating areas including sofas and tables.
A modern hotel room with a curved staircase, a large window with a city view, a sofa with cushions, a coffee table, and a flat-screen TV.
A modern building with a glass facade, large windows, and a pedestrian walkway.
A modern office with a large window overlooking a cityscape.
A hotel room with a large bed, a chair, a small table, and a TV.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

A hotel room with a large bed, a desk, a chair, and a lamp.

Standard Room, 1 King Bed (Bath Shower Combination)

9.2 out of 10
Wonderful
(69 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(121 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View (High Floor)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

A modern office with a large window overlooking a cityscape.

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a sofa, and a view of the city.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a lamp.

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

A hotel room with two beds, a chair, a desk, and a large window with curtains.

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

A hotel room with a large bed, a chair, a small table, and a TV.

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

A modern hotel room with a large bed, a desk with a TV, a balcony with a table and chairs, and a city view.

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access

A hotel room with a large bed, a desk, and a chair.

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

A hotel room with a bed, a sofa, a chair, and a desk with a laptop.

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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A modern dining area with high ceilings, large windows, and a view of the cityscape.

Holiday Inn Express Auckland City Centre by IHG

Auckland Central Business District
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,193 reviews
The price is CA $153
CA $175 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Auckland City Centre by IHG

About the area

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit Sky Tower and SkyCity Casino, both steps away. The Civic Theater and Queen Street Shopping District are also within half a mile (1 km).

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • Aotea Centre - 2 min walk - 0.2 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • University of Auckland - 8 min walk - 0.7 km

Getting around

  • Te Waihorotiu Station - 1 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪St Pierre's Sushi & Seafood - ‬2 min walk
  • ‪Kiraku - ‬2 min walk
  • ‪Slow Koi - ‬2 min walk
  • ‪Bao Baby Bao - ‬2 min walk
  • ‪Taikin Teppanyaki and Takoyaki Bar - ‬2 min walk

About this property

Crowne Plaza Auckland by IHG

4-star hotel near Sky Tower
Crowne Plaza Auckland by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10118 square feet (940 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Auckland by IHG. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

  • 352 guestrooms or units
  • 28 levels
  • 10118 sq ft of conference space
  • 940 sq m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Auckland by IHG offers 352 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

A modern dining area with high ceilings, large windows, and a view of the cityscape.
Holiday Inn Express Auckland City Centre by IHG
Auckland Central Business District
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,193 reviews
The price is CA $153
CA $175 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express Auckland City Centre by IHG

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

How close is Crowne Plaza Auckland by IHG to the airport?

Crowne Plaza Auckland by IHG is 17.1 mi (27-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Auckland by IHG?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on Nov 22, 2026 start from CA $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Auckland by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Auckland by IHG.

How close is Crowne Plaza Auckland by IHG to the beach?

This hotel is 6 mi (18-min drive) from Takapuna Beach and 5.6 mi (22-min drive) from Kohimarama Beach. Don't forget your sunscreen!

Does Crowne Plaza Auckland by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Auckland by IHG, but buffet breakfast is offered for a fee of NZD 38 for adults and NZD 19 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Auckland by IHG?

No, there is no casino at this hotel, but SkyCity Casino (4-min walk) is nearby.

What time is check-in at Crowne Plaza Auckland by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Auckland by IHG?

Free parking is not available at this hotel. Self parking is available for NZD 30 per day.

Does Crowne Plaza Auckland by IHG have a pool?

Crowne Plaza Auckland by IHG does not have a pool.

Does Crowne Plaza Auckland by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Auckland by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Auckland by IHG to downtown Auckland?

Crowne Plaza Auckland by IHG is 0.1 mi away from Auckland.

Crowne Plaza Auckland by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really amazing stay here, everything was perfect and breakfast was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay right in the heart of the city
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great CBD central location for visiting the sites in and around Auckland.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room great staff and very central to our needs
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a great view staff really helpful and friendly
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at front desk, friendly housekeeping, great views, great coffee. Very comfortable beds, easy access to downtown
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, good breakfast, tidynand spacious room, helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for Auckland activities.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel for amount paid, including very good restaurant.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very clean nice comfy bed and good shower 😊
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and clean room, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, nice breakfast and good infant bed. Easy check-in with convenient parking. Included breakfast and parking a bonus
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Hotel was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, and the bed was really comfortable. We had a great stay.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and great location.
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine breakfast buffet.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service, fantastic breakfast, spacious rooms, fantastic gym facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and amazing breakfast. Machine coffee included was a bonus at breakfast. Great location. Will stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the onsite parking was convenient and affordable. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, absolutely fantastic breakfast!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky to get an early check in and an upgraded room on the top floor. Hotel a little dated but looks recently renovated. Room a great size, clean and comfortable bed. Breakfast was amazing! Parking easy in atrium carpark next door. Great location in central city. Would stay again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location! Very clean and great breakfast!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Concierge and Receptionist was very helpful Breakfast was plentiful
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented and close to local attractions and dining options
Stayed 2 nights in Jan 2026