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The Hotel Britomart

Property class: 5 and above
5-star luxury hotel near Sky Tower

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Photo gallery for The Hotel Britomart

Lobby
Creator video
Reception
Exterior
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
29 Galway Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Galway Room King

Galway Room King

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

9.2 out of 10
Wonderful
(12 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4

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About the area

Auckland

Auckland Central Business District stay.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find Auckland Ferry Terminal and Princes Wharf. Sky Tower and La Cigale Market at Britomart are also within half a mile (1 km).

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Queens Wharf - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 3 min walk - 0.3 km
  • Princes Wharf - 5 min walk - 0.5 km

Getting around

  • Auckland Britomart Station - 1 min walk
  • Halsey Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪The Brit Pub & Eatery - ‬1 min walk
  • ‪Alma - ‬2 min walk
  • ‪Ortolana - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Miaan Britomart - ‬1 min walk

About this property

The Hotel Britomart

5-star luxury hotel near Sky Tower
The Hotel Britomart offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 10 levels
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

How close is The Hotel Britomart to the airport?

The Hotel Britomart is 18.2 mi (30-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Britomart?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at The Hotel Britomart on May 10, 2026 start from CA $252, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Britomart have an airport shuttle?

Airport shuttle services are not available at The Hotel Britomart.

How close is The Hotel Britomart to the beach?

This hotel is 2.8 mi (10-min drive) from St. Helier's Bay Beach and 5 mi (15-min drive) from Kohimarama Beach. Don't forget your sunscreen!

Does The Hotel Britomart offer free breakfast?

Free breakfast isn’t provided at The Hotel Britomart, but cooked-to-order breakfast is offered for a fee of NZD 38 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at The Hotel Britomart?

No, there is no casino at this hotel, but SkyCity Casino (12-min walk) is nearby.

What time is check-in at The Hotel Britomart?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Hotel Britomart?

Free parking is not available at this hotel. Valet parking is available for NZD 60 per day.

Does The Hotel Britomart have a pool?

The Hotel Britomart does not have a pool.

Does The Hotel Britomart have a restaurant?

The Hotel Britomart is home to Kingi, which features local cuisine.

Does The Hotel Britomart have a spa?

There are no spa services available at this hotel.

How close is The Hotel Britomart to downtown Auckland?

The Hotel Britomart is 0.3 mi away from Auckland.

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 484 out of 578 reviews
Rating 8 - Good. 62 out of 578 reviews
Rating 6 - Okay. 12 out of 578 reviews
Rating 4 - Poor. 11 out of 578 reviews
Rating 2 - Terrible. 9 out of 578 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great design and location. Rooms are very modern and comfortable. Highly recommend staying here when in Auckland.
Stayed 2 nights in Jan 2026

10/10 Excellent

sarah

Stayed 1 night in Jan 2026

8/10 Good

Mazin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located by Queen’s Wharf, a 5 minute walk to the cruise terminal. Also, it’s close to fine dining and designer shops.
Stayed 1 night in Jan 2026

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities
Excellent. No problem attitude to everything - (we had numerous asks)
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry Barris

Liked: Cleanliness, amenities, property conditions & facilities
Always great, stunning decor, food & fabulous staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. The design is fantastic. The room was very comfortable. The staff were very friendly. Unbeatable location. Can’t wait to return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Adarsh, bhubaneswar

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property
Stayed 1 night in Dec 2025

8/10 Good

Aradhana

Disliked: Cleanliness, amenities
They never changed the sheets everyday.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable and conveniently located to the pier where you can catch the ferry to other islands and great selection for restaurants. The staff was great and I would stay here again. It’s probably the best sleep I’ve had at a hotel in a while.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 4 nights in Dec 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazingly friendly staff combined with a great downtown location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Great location. Clean, modern, spacious, well designed room. Helpful staff. Good view. So many places within easy walking distance.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness
Great location and cool vibe
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025

10/10 Excellent

gehrig, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet room. Very cool and stylish hotel. Only five years old. Loved everything except the free breakfast. Service was awful. That’s where they need help. My advice is grab breakfast somewhere else. So many choices. Great location too.
Stayed 1 night in Dec 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and bell staff were fantastic, with excellent customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities
The hotel is very updated and the gym is nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location excellent service
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, super clean, comfortable and great location. My go to stay in Auckland.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thaddeus

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff. I am visually impaired. Everyone, from the young lady who checked me in to all of the people in the hotel were super helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and access to other modes of transport. Very comfortable room. Staff professional, helpful and friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Nov 2025

8/10 Good

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room, plesent stay.
Stayed 3 nights in Nov 2025