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Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

2.5 star property
Hotel near Market Arcade Building in Buffalo

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Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Relax in a cozy space with a comfortable sofa, desk, and flat-screen TV.
Enjoy a comfortable stay in this well-appointed room featuring a flat-screen TV, compact kitchenette, and cozy seating area.
Welcome to our reception area, where friendly staff are available to assist with your stay.
Indulge in a variety of international cuisine at our self-service buffet.
Reception area with two desks, digital displays, and a beverage fridge.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
601 Main St, Buffalo, NY, 14203
  • Shea's Performing Arts Center
    ‪2 min walk‬
  • Buffalo Niagara Convention Center
    ‪5 min walk‬
  • KeyBank Center
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(40 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(23 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Buffalo

Downtown Buffalo stay.With a stay at this Downtown Buffalo hotel, you'll be steps from Buffalo Music Hall of Fame and Market Arcade Building. CEPA Gallery and Buffalo Visitor Center are also within half a mile (1 km).

What's nearby

  • Shea's Performing Arts Center - 2 min walk - 0.2 km
  • Buffalo Niagara Convention Center - 5 min walk - 0.5 km
  • Sahlen Field - 14 min walk - 1.2 km
  • Canalside - 2 min drive - 1.8 km
  • KeyBank Center - 2 min drive - 1.8 km

Getting around

  • Fountain Plaza Station - 1 min walk
  • Buffalo-Exchange Street Station - 18 min walk
  • Buffalo Niagara Intl. Airport (BUF) - 21 min drive

Restaurants

  • ‪Big Ditch Brewing Company - ‬4 min walk
  • ‪The Banshee Irish Pub - ‬3 min walk
  • ‪Atrium Bar & Bistro - ‬4 min walk
  • ‪Dinosaur Bar-B-Que - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Hotel near Market Arcade Building in Buffalo
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG.

This Buffalo hotel is smoke free.

  • 146 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG offers 146 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 16.00 per day (500 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel
Comfort Suites Hotel Downtown
Comfort Suites Downtown Hotel Buffalo
Comfort Suites Downtown Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Holiday Inn Express Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown Medical CTR
Holiday Inn Express Suites Buffalo Downtown Medical CTR by IHG

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1004 reviews
Rating 8 - Good. 299 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Barbara

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s close to TownBallroom… We’ll see you again!😊
Stayed 1 night in Apr 2025

8/10 Good

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one huge complaint about my stay is that there was not any parking available for our stay. We had to park down the street in a parking garage and walk a couple blocks to the hotel and the parking cost us $20 to stay for the day and over night. There should be some paid for parking available or at least have our parking validated.
Stayed 1 night in Apr 2025

4/10 Poor

Benito

Disliked: Cleanliness, amenities, property conditions & facilities
The location was great, the service however, was not. For almost 200 dollars this stay was certainly rather uncomfortable. Stained walls and corners, a tub that had mold in it, paint scratches on doors, noise as early as 6 am due to our window being beside the garbage receptacles AND the best of it all, NO PARKING. We had to haul all of our things in and out our car and walk three blocks to get to the "recommended" parking garage, which added 20 dollars to our already steep stay. I think the only good thing was the receptionist, who charmed us with her professionalism and elephant charms. Will not be staying there again. I'd rather drive through Buffalo downtown than waste 200 dollars in a very mediocre and dirty hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larger room, comfortable bed, nice people at the front desk.
Stayed 1 night in Apr 2025

8/10 Good

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t enjoy parking offsite but otherwise enjoyed our stay
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Town for Hockey

Came for a Buffalo Sabres hockey game. Had a very enjoyable overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel close to Shea’s and restaurants. Free on street parking. Suites are spacious and clean. Bed is ok, could feel the center dip. Room was 84 degrees when we got in, luckily it cooled down quick, but couldn’t open windows at all to get cool air in.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, easy access for a concert at Keybank Center!! Will absolutely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Every thing was good except for the fact there was not an onsite restaurant. You had to order from a restaurant and have food delivered to the hotel except for breakfast. Also, we were told that the shuttle does not transport customers to the airport. However the morning I left (4:30 am) I was asked by a shuttle driver, if I was going to the airport & was told the shuttle could take me. But, it was too late bc I had ordered an Uber. I had to use Uber bc since the driver was there waiting, I would have been charged for it even if I decided to ride the shuttle. Disappointed that I had been given conflicting messages regarding the shuttle. As I could have saved some money.
Stayed 3 nights in Mar 2025

8/10 Good

Tinashe

it was a good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

ALBA, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near theatres
Stayed 2 nights in Mar 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t an issue but did not like that parking was offsite
Stayed 1 night in Mar 2025

2/10 Terrible

Jenna

Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Stayed 2 nights in Mar 2025

10/10 Excellent

Vincent

Stayed 1 night in Mar 2025

8/10 Good

Brandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i didn’t like is that parking is a block over and 2 blocks down. Parking is not affiliated with the hotel so you pay the lot directly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From meeting Fabhia at front desk to the girl who brought fresh coffee this morning this staff continues to impress. I can’t wait to return. Great job folks and thanks for the chocolate milk at breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, close to dinning and attractions. Hotel doesn't have parking its about 2 minutes away from hotel. Its wasn't too bad it was pretty chilly when i visited.
Stayed 2 nights in Mar 2025