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Crystalbrook Bailey

5-star property
163 Abbott Street, Cairns, QLD 1-855-887-0424
4.5 out of 5
Wonderful!
See all 2 travelocity Reviews

"Beautiful, new hotel with very helpful staff. The pool was gorgeous and our stay here was perfect! " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

5-star luxury hotel near Cairns Esplanade

Cairns Central Business District stay

Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Central Shopping Centre. Cairns Night Markets and Jute Theatre are also within half a mile (1 km).

Poolside dining

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. Self parking, a garden, and express check-out are also offered.

Urban King

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $164* Per night/room 6 May - 7 May

Urban Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Two Bedroom Residence

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Urban Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Urban Master

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Urban

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crystalbrook Bailey ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crystalbrook Bailey

Everyone (1)
4 out of 5

Posted by on 11 Sep. 2022

Was this review helpful to you?
5 out of 5
Beautiful, new hotel with very helpful staff. The pool was gorgeous and our stay here was perfect!

Posted by on 13 Jan. 2020

Was this review helpful to you?

About the Crystalbrook Bailey

Location 163 Abbott Street, Cairns, QLD 4870

Property Features

Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Cairns Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • First-run movies
  • Netflix
  • Espresso maker
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.

Arte - This wine bar serves dinner only. Open select days.

Pachamama - This poolside cocktail bar serves dinner only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystalbrook Bailey Hotel
  • Crystalbrook Bailey Cairns
  • Crystalbrook Bailey Hotel Cairns
  • Bailey a Crystalbrook Collection Hotel
  • Bailey a Crystalbrook Collection Hotel Residence

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • EarthCheck
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.