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Crystalbrook Bailey

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Photo gallery for Crystalbrook Bailey

A modern indoor space with a dining area, seating, and a large wall with greenery.
A modern building with a grey car parked in front.
A modern hotel lobby with a large digital screen displaying the name "Bailey," comfortable seating areas, and a well-lit atrium with a patterned ceiling.
A bar with shelves of liquor bottles and glasses, a cash register, and a bar counter.
An indoor patio with a sofa, chairs, and a coffee table. There are palm trees and a wall covered in greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Gym

Explore the area

View in a map
163 Abbott Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪3 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Urban Queen

A modern hotel room with a large bed, a green patterned armchair, a small side table with books, and a view of the outdoors through a sliding door.

Urban Queen

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Urban Master

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Urban

A hotel room with two beds, a desk, a chair, a TV, and a view of the city and mountains.

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Urban King

A hotel room with a large bed, a desk, and a chair. There is a view of the city and mountains through the window.

Urban King

9.2 out of 10
Wonderful
(127 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Residence

A modern living room with a grey sofa, patterned cushions, a round coffee table with books, and a floral vase.

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Two Bedroom Residence

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Three Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Three Bedroom Residence

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 95 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Urban Twin

A hotel room with two beds, a desk, a chair, a small table with a magazine, and a view of the city through large windows.

Urban Twin

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Urban Master Bath

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master Bath

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Urban Balcony Queen

A hotel room with a bed, a sofa, a small table, a vase with flowers, and a view of buildings.

Urban Balcony Queen

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Bailey Suite

A hotel room with two beds, a wooden panel wall, a decorative wall hanging, a vase with flowers, and a bedside table with books.

Bailey Suite

  • Sea view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO DOUBLE BEDS

  • Sleeps 10
  • Free WiFi

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the area

Cairns

Cairns Central Business District stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Marlin Marina. Bulmba-ja Arts Centre and Cairns Night Markets are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 3 min walk - 0.3 km
  • Cairns Esplanade Lagoon - 3 min walk - 0.3 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Villa Romana - ‬3 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬4 min walk
  • ‪Splash Seafood Restaurant - ‬3 min walk
  • ‪La Pizza - ‬3 min walk
  • ‪Moku Bar + Grill - ‬2 min walk

About this property

Crystalbrook Bailey

5-star luxury hotel near Cairns Esplanade
Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Similar properties

A spacious lobby with a reception desk, seating area, and a staircase leading to upper floors.
Pacific Hotel Cairns
Cairns Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,010 reviews
The price is CA $188
CA $210 total
includes taxes & fees
Oct 2 - Oct 3
Pacific Hotel Cairns

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19 for children
  • Self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

How close is Crystalbrook Bailey to the airport?

Crystalbrook Bailey is 3.9 mi (11-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Bailey?

As of Sept 2, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on Sept 6, 2026 start from CA $257, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Bailey have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Bailey.

How close is Crystalbrook Bailey to the beach?

This hotel is 14.2 mi (27-min drive) from Palm Cove Beach and 7.7 mi (18-min drive) from Holloways Beach. Don't forget your sunscreen!

Does Crystalbrook Bailey offer free breakfast?

Free breakfast isn’t provided at Crystalbrook Bailey, but buffet breakfast is offered for a fee of AUD 38 for adults and AUD 19 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Crystalbrook Bailey?

No, there is no casino at this hotel, but Reef Hotel Casino (10-min walk) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Crystalbrook Bailey?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crystalbrook Bailey?

Free parking is not available at this hotel. Self parking is available for AUD 15 per day.

Does Crystalbrook Bailey have a pool?

Crystalbrook Bailey features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 9:00 PM.

Does Crystalbrook Bailey have a restaurant?

Yes, there are 3 restaurants on site.

Does Crystalbrook Bailey have a spa?

There are no spa services available at this hotel.

How close is Crystalbrook Bailey to downtown Cairns?

Crystalbrook Bailey is 0.3 mi away from Tropical North Waterfront.

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1008 reviews
Rating 8 - Good. 195 out of 1008 reviews
Rating 6 - Okay. 48 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and comfortable accommodation.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring our guests as Cairns locals.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great, relaxing and good located stay at Bailey - our go to now when in Cairns.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service from check in to check out was fantastic.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liesel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere and rooftop restaurant!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friednly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff is friendly. Very close to many places that you can easily walk to. If you are driving you can pay for parking at the hotel or on side streets
Stayed 1 night in May 2026
Verified review

10/10 Excellent

giulietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were very helpful, the room was beautiful, spacious and clean. The location is perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Josh

Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great rooms, extremely nice and helpful staff, amazing location and decent breakfast.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

sonya

Liked: Amenities, property conditions & facilities
nice room and relaxing night definetly stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Katharine Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the open air concept
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly, amenities were lovely.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before a planned dive trip in the morning. The clean two bedroom unit space was perfect for 4 adults. Great location to walk to restaurants and bars. We would stay again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Huong

Liked: Cleanliness, amenities, property conditions & facilities
We had excellent stay here from location, service… especially the lay out of lobby and the room, it’s modern, clean and welcoming
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are compact and nicely furnished. The pool area and gym are good and the location is brilliant. Central to everything.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived via Uber however felt safe as reception near parking bay. Staff are friendly and helpful. Check-in and out was quick.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay - highly recommended
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and accommodating staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and would stay again. You have be aware the pool doesn’t get much sunshine and you can’t turn the aircon down past 21 degrees which was a bit warm for me. Otherwise these are really modern hotel rooms for Cairns!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thomas

Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Arrived early, and the room was ready so we could check in immediately. Room was modern and nicely appointed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with this hotel from the moment we walked in. There was a lovely ambience and it was a great place to stay. We had a 2 bed apartment which was well equipped for our family group. We used both hotel pools which were clean and just warm enough to enjoy. We also discovered the lagoon at the seafront which was perfect for our toddler. The hotel staff were extremely friendly and very willing to help. We were recommended to stay here by good friends and will be recommending it ourselves after our visit. We would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, beautiful location
Stayed 2 nights in Nov 2025