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Bay Village Tropical Retreat & Apartments

3.5 star property
3.5-star hotel near Cairns Esplanade

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Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, sun loungers
Suite, 1 Bedroom | Private kitchenette
Garden
Studio
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

View in a map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Place, Cairns Marlin Marina
    ‪19 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

View all photos for Studio Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Room

  • Sleeps 3

View all photos for One Bedroom Suite

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Three Bedroom Apartment

  • Sleeps 7

View all photos for Two Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Apartment

  • Sleeps 5

View all photos for Family Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Family Room

  • Sleeps 2

View all photos for Family Room

View from room

Family Room

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.6 out of 10
Good
(16 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 110 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3

About the area

Cairns

Oceanside stay.With a stay at this Cairns North hotel, you'll be steps from Cairns Esplanade and Cairns Base Hospital. Cairns Esplanade Charles Street Parkland and Cairns Private Hospital are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Base Hospital - 2 min walk - 0.2 km
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 14 min walk - 1.2 km
  • Esplanade Lagoon - 16 min walk - 1.4 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Atrium - ‬10 min walk
  • ‪Yum Sing - ‬5 min walk
  • ‪Cock & Bull - ‬5 min walk
  • ‪Bayleaf Balinese Restaurant - ‬1 min walk

About this property

Bay Village Tropical Retreat & Apartments

3.5-star hotel near Cairns Esplanade
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Village Tropical Retreat & Apartments. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 82 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Balcony view
Heritage Cairns
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 947 reviews
The price is CA $128
CA $143 total
includes taxes & fees
Nov 25 - Nov 26
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 29.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 272 out of 750 reviews
Rating 8 - Good. 324 out of 750 reviews
Rating 6 - Okay. 101 out of 750 reviews
Rating 4 - Poor. 33 out of 750 reviews
Rating 2 - Terrible. 20 out of 750 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

peter

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely polite, welcoming and helpful. The restraint and bar are a must.
Stayed 4 nights in Aug 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice and clean with friendly staff. The only thing I didn't really like was the bed. It was comfortable but the double bed was actually two singles pushed together and the middle was obviously uncomfortable. I think it should be advertised that this is the bed you get
Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Staff & service
Quiet
Stayed 14 nights in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

All good

We arrived about midnight. Marco v friendly and helpful and even made us fresh toasted sandwiches (incl with gluten free bread). Clean, spacious, lovely apartment. Quiet. Easy to get to from airport late at night. Secure off- street parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Stayed 1 night in Jul 2025

8/10 Good

Lyn

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

8/10 Good

Katrina

Stayed 3 nights in Jul 2025

8/10 Good

Glenn

Liked: Cleanliness
Property as expected. Great location and communication.
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Great location quiet considering how close to the hospital it is, however there is not a lot of sound proofing between the rooms. The conversations in the next room were clearly audible.
Stayed 3 nights in Jun 2025

4/10 Poor

Darren

The staff were polite and courteous. The problem is with the noise level. You could hear everything going on in the place and it made it impossible to sleep. The walls were so thin, i could hear the neighbour's tv. Would not recommend if you actually need to slee
Stayed 3 nights in Jun 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Paul

Travelled with partner
Wifi kept dropping out. Loud people in pool after 9 two nights running. Light from outside comes through blinds. Cushions on couch need replacing.
Stayed 4 nights in May 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, laundry facilities, great restaurant!
Stayed 2 nights in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet location. Delicious food from bay leaf and can get delivered to your room. Limited on site car parking area.
Stayed 2 nights in May 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Frances

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast and dinner in the evening were excellent - the best i have had. Staff were extremely helpful and Marco went out of his way to book tours for us while we had a swim - even delivered the paperwork to the door of our apartment.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025