See all properties

Bay Village Tropical Retreat

Property class: 3.5
3.5-star hotel near Cairns Esplanade

Choose dates to view prices

Photo gallery for Bay Village Tropical Retreat

A hotel with a pool, surrounded by palm trees and greenery.
A hotel entrance with a sign reading 'bay village tropical retreat,' surrounded by lush greenery and palm trees.
A pathway leading to a building surrounded by lush tropical vegetation.
A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.
An outdoor dining area with tables and chairs, surrounded by greenery and a covered walkway.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board (on request), cribs (surcharge), WiFi (free)

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Room

A hotel room with a bed, a desk, a chair, a small table, a ceiling fan, and a window with blinds.

Studio Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite

A hotel room with a bed, desk, chair, and a view of the outdoors.

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A room with a dining table, chairs, a bed, and a window with a view of greenery.

Family Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, bedside table, desk, chair, ceiling fan, window with blinds, and a painting on the wall.

Double Room

7.6 out of 10
Good
(20 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

A hotel room with a bed, a television, a ceiling fan, a small table with a bottle and glasses, and a framed picture on the wall.

Studio

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

A bedroom with a bed, bedside tables, a nightstand, a ceiling fan, an air conditioning unit, and a window with blinds.

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with grey sofas, a coffee table, and a dining area with chairs.

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 84 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms

A hotel room with a large bed, a ceiling fan, a balcony with a chair, and a view of the outside.

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 110 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden headboard, a ceiling fan, a window with curtains, and a wall-mounted air conditioning unit.

Standard Twin Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

You may also like

Ad
A hotel room with two beds, a desk, a chair, a ceiling fan, a window with curtains, and a painting on the wall.

The Reef Motel

Cairns North
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 10, 22 reviews
The price is CA $118
CA $129 total
includes taxes & fees
Sep 29 - Sep 30
The Reef Motel

About the area

Cairns

Oceanside stay.With a stay at this Cairns North hotel, you'll be steps from Cairns Base Hospital and Icon Cancer Centre Cairns. Cairns Esplanade and Icon Cancer Centre Cairns (Liz Plummer) are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 14 min walk - 1.2 km
  • Cairns Esplanade Lagoon - 16 min walk - 1.4 km
  • Cairns Marlin Marina - 19 min walk - 1.6 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Splash Seafood Restaurant - ‬14 min walk
  • ‪Paper Crane - ‬10 min walk
  • ‪Coral Hedge Brasserie - ‬4 min walk

About this property

Bay Village Tropical Retreat

3.5-star hotel near Cairns Esplanade
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at Bay Village Tropical Retreat.

This 3.5-star Cairns hotel is smoke free.

  • 82 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bay Village Tropical Retreat offers 82 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. This Cairns hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

A hotel room with two beds, a nightstand, and a lamp.
Lake Central
Cairns Central Business District
  • Pool
  • Air conditioning
  • Laundry
  • Microwave
3.6 out of 5, Good, 212 reviews
The price is CA $147
CA $161 total
includes taxes & fees
Sep 16 - Sep 17
Lake Central

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 26 for adults and AUD 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 12 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 26 for adults and AUD 16 for children
  • Crib (infant bed) fee: AUD 12 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

How close is Bay Village Tropical Retreat to the airport?

Bay Village Tropical Retreat is 3.6 mi (6-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Bay Village Tropical Retreat?

As of Sept 10, 2026, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat on Oct 5, 2026 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bay Village Tropical Retreat have an airport shuttle?

Airport shuttle services are not available at Bay Village Tropical Retreat.

How close is Bay Village Tropical Retreat to the beach?

This hotel is 13.4 mi (23-min drive) from Palm Cove Beach and 6.9 mi (11-min drive) from Holloways Beach. Don't forget your sunscreen!

Does Bay Village Tropical Retreat offer free breakfast?

Free breakfast isn’t provided at Bay Village Tropical Retreat, but continental breakfast is offered for a fee of AUD 26 for adults and AUD 16 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Bay Village Tropical Retreat?

No, there is no casino at this hotel, but Reef Hotel Casino (3-min drive) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Bay Village Tropical Retreat?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Bay Village Tropical Retreat?

Free parking is not available at this hotel.

Does Bay Village Tropical Retreat have a pool?

Bay Village Tropical Retreat features an outdoor pool.

Does Bay Village Tropical Retreat have a restaurant?

Yes, there is a restaurant on site.

Does Bay Village Tropical Retreat have a spa?

There are no spa services available at this hotel.

How close is Bay Village Tropical Retreat to downtown Cairns?

Bay Village Tropical Retreat is 0.8 mi away from Cairns.

Bay Village Tropical Retreat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 285 out of 798 reviews
Rating 8 - Good. 340 out of 798 reviews
Rating 6 - Okay. 111 out of 798 reviews
Rating 4 - Poor. 38 out of 798 reviews
Rating 2 - Terrible. 24 out of 798 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

C K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe property and fantastic staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a 2min walk to the esplanade and very peaceful surrounded by by lots of plants and a nice pool
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nicely decorated hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Everything was great. Easy check in, good location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, laundry facilities, great restaurant!
Stayed 2 nights in May 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel, highly recommend
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and would come back.
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Harm

Liked: Cleanliness, staff & service, property conditions & facilities
We had the perfect stay and outstanding dining experience.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Peter

Great restaurant, large rooms.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining, friendly staff, close to the CBD
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but everything I needed. Good shower pressure, quality mattress. AC worked and kettle for coffee. Pool was good for post promenade run dip! Happy hour $7 beer and wine. What more do you want?!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely environment and friendly staff.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were happy to help with anything you needed
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation, set in a tranquil environment.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Angie

Liked: Cleanliness, staff & service, amenities
No hair dryer offered. Body wash/ shampoo located by the sink instead of the shower in 2nd bathroom. Purchased laundry detergent to wash a load of laundry dry and clothes smelled worse than before washing them when done. On flip side, big area to spread out with family, central location and good pool area. We would stay again but would bring extra needed items.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable clean room and excellent Indonesian restaurant downstairs. Perfect one night stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a quick trip
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness
Good value - clean, big rooms, big bed - but in need of some refurbishment. Most annoying is the awful WiFi reception in the rooms, even using their admin host, and serious use has to be done in reception.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
The Balinese Restaurant and the friendly staff at the hotel.
Stayed 2 nights in Jun 2023