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Casa La Merced by Mustique

3.5 star property
3.5-star hotel near Teatro Heredia

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Photo gallery for Casa La Merced by Mustique

40-inch Smart TV with satellite channels, TV
Interior
Dining room
Lounge
Porch

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle de Don Sancho36'165, Cartagena, 130001
  • Place, Walls of Cartagena
    ‪1 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Bathroom

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the area

Cartagena

City center stay.A stay at this Cartagena Walled City hotel places you steps from Teatro Heredia and within a 5-minute walk of Iglesia de Santo Toribio de Mangrovejo. Catedral and Palacio de la Inquisicion are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 1 min walk - 0.1 km
  • House of Gabriel Garcia Marquez - 5 min walk - 0.4 km
  • Clock Tower - 6 min walk - 0.6 km
  • San Pedro Claver Church and Convent - 8 min walk - 0.7 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Ely Cafe Centro Histórico - ‬2 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Simple Market Centro Artesano - ‬3 min walk
  • ‪Rincon La Mantilla - ‬3 min walk

About this property

Casa La Merced by Mustique

3.5-star hotel near Teatro Heredia
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa La Merced by Mustique. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Cartagena hotel is smoke free.

  • 9 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Casa La Merced by Mustique offers 9 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Hotel Casa Don Sancho by Mustique
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  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
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Hotel Casa Don Sancho by Mustique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa La Merced by Mustique Hotel
Casa La Merced by Mustique Cartagena
Casa La Merced by Mustique Hotel Cartagena

Frequently asked questions

How close is Casa La Merced by Mustique to the airport?

Casa La Merced by Mustique is 3.7 mi (15-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Casa La Merced by Mustique have an airport shuttle?

Casa La Merced by Mustique offers an airport shuttle 24 hours a day, on request, for a charge of COP 110000 per vehicle, roundtrip.

How close is Casa La Merced by Mustique to the beach?

This hotel is 1.4 mi (8-min drive) from Bocagrande Beach and 2.7 mi (12-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Casa La Merced by Mustique offer free breakfast?

Casa La Merced by Mustique offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Casa La Merced by Mustique?

No, there is no casino at this hotel, but Rio Cartagena Casino (7-min drive) is nearby.

What time is check-in at Casa La Merced by Mustique?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Casa La Merced by Mustique?

Free parking is not available at this hotel.

Does Casa La Merced by Mustique have a pool?

Casa La Merced by Mustique features an outdoor pool.

Does Casa La Merced by Mustique have a spa?

There are no spa services available at this hotel.

How close is Casa La Merced by Mustique to downtown Cartagena?

Casa La Merced by Mustique is 0.3 mi away from Cartagena.

Casa La Merced by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 36 reviews
Rating 8 - Good. 3 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I had such a great stay at Casa La Merced by Mystique. We were welcomed by Libnis and Jorge. Both so warm and friendly. They made our check-in process so smooth and our stay just as comfortable. The hotel was so beautiful, clean and most importantly, quiet. It’s a hidden gem within the Walled City. Such a relaxing vibe. The staff was just as amazing and very patient. The rooms were spacious, the Air conditioning, great, big bathrooms, nice shower space and hot water. The hot water may take a moment to kick in. The upstairs rooftop has a gorgeous overlook. The pool on the property is kept clean. Can’t forget to mention the breakfast that is provided every morning, such a great way to kick start the day! I would highly recommend this hotel if you’re looking for tranquility within the walled city.
Stayed 4 nights in Nov 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Cartagena. We were welcomed by Johana who was the concierge during our stay. She made is feel at home from the minute we arrived and helped us with tour arrangements and excellent restaurant recommendations. The hotel IIA súper clean and very well decorated. Note there is no elevators but not a problem for us. Loved our stay and hope we can go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steen

Liked: Cleanliness, room comfort
We had a wonderful stay. Excellent service, well situated and a very nice breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Refugio rosas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect for us
Stayed 4 nights in May 2024

8/10 Good

Harry

Nice quiet hotel

Small hotel, with only a few other travelers. not easy to negotiate if you don’t speak Spanish, but staff tried to be helpful. Location was fine. Small pool offered limited and swimming in limited sunbathing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant,intimate and meticulous property with extremely attentive staff. It’s beautifully appointed, with a rooftop terrace with views of the sunset and ocean. The only drawback is that the swimming pool is extremely small and amenable for a plunge, but not for doing any strokes.
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Cartagena
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cute elegant hotel in old town Cartegana
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafeesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful, from the front entrance to the interior to the bedrooms, everything was done very tastefully. We stayed in a junior suite on the rooftop and the views of the wall and the sea were enchanting. Breakfast was made to order with many choices, and delicious. We had dinner one evening and it was as good as any of the fine restaurants in the city. Above all, the staff were so accommodating, kind, and gracious. Would highly recommend this beautiful property.
Stayed 5 nights in Mar 2024

10/10 Excellent

Portia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Casa La Merced by Mustique was the perfect place to both get away and engage in local activities. The staff was attentive and polite. We managed to communicate despite our limited Spanish proficiency. The chef was very accommodating for breakfast. The staff was helpful with recommendations for activities and reservations. The only negative was that the pool was awkwardly located in the middle of the lobby and the rooftop terrace was lovely but if the room next to it was occupied, it could lead to an uncomfortable social situation.
Stayed 5 nights in Feb 2024

10/10 Excellent

Nathalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gem , and the service is extra friendly . You feel more like at home rather then in an hotel. The quality of the service make it exceptional. I will go back again and again. I had the room on the roiftop and fantastic view. Love the breakfast à la carte . The architecture is quite modern and elegant in an old house , you get the best of both. Walk everywhere and east access to the airport
Stayed 4 nights in Aug 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the architecture of the building, all the staff were amazing and helpful. The Junior room on the roof top was fantastic with a view and clean. Breakfast was delicious. I totally recommend this stunning boutique hotel.
Stayed 7 nights in Apr 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Eric Josef

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed at with the best staff and best location. We will be coming back for yrs. Love this place
Stayed 4 nights in Aug 2022

10/10 Excellent

Marcia

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

anusha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a dream come true for anybody who is looking to have a quiet, luxurious and a super spoiled vacation. Everyone and I mean everyone on their team is so helpful and polite. The property is located right next to the beach so the view is captivating. It’s walking distance from everywhere in the walled city. Their breakfast is too good and so filling that you don’t feel hungry until late afternoon. You can take my word for it that you will absolutely love the vibe of this wonderful boutique hotel. I am definitely coming back again!
Stayed 3 nights in May 2022

10/10 Excellent

Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The charm, location, staff, food quality were all 5 stars! Will definitely return! Thanks for Nelson and Tomi for taking great care of our needs!
Stayed 2 nights in May 2022

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute gem. It is well located, staff goes above and beyond and the place is beautiful.
Stayed 3 nights in Apr 2022

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and attention to detail. Their breakfast is amazing and varied (Arepa de huevo is a must). The hotel is very quiet and peaceful. Staff is welcoming, friendly and very knowledgeable about the city. They had great restaurant recommendations and assisted us getting reservations. Unbeatable location.
Stayed 4 nights in Mar 2022

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous boutique hotel. Excellent service, and located nicely with in the walled city. Easy to walk to restaurants and historical features.
Stayed 5 nights in Feb 2022

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2020

10/10 Excellent

Ingrid Romaneli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023