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Recent Central Park West hotel reviews by fellow wanderers

Hotel Edison Times Square

2 out of 5

Posted 3 hours ago

Travelocity Verified Review

"My room was on 22nd floor and the hotel was mid renovation on that floor, so it was in a poor state, lots of workers and lots of noise. The shower pressure was truly terrible, to the point it was very difficult to use. No coffee or water in the rooms. Lifts broke down with us inside once… the hotel in general was a little tired. Staff were generally nice, and the room I was in had just be renovated so was quite nice inside."

A verified traveller stayed at Hotel Edison Times Square

The Westin New York at Times Square

3 out of 5

Posted 6 hours ago

Travelocity Verified Review

"The room was clean and our room attendant provided excellent service. However, several issues negatively impacted our stay. The room door was broken, the gym was very small, and the front desk staff was rude and not attentive. At check‑in, the agent failed to explain that our stay included a “convenience package” with tickets and amenities already built into the total price. Because this was never communicated, we were unaware of the benefits and ended up not using them, resulting in a loss of value. Overall, while housekeeping was great, the lack of communication and poor customer service at the front desk made the experience disappointing."

A verified traveller stayed at The Westin New York at Times Square

Hyatt Regency Times Square

3 out of 5

Posted 14 hours ago

Travelocity Verified Review

"Location wise this was great. Right by Times Square. Asked for quiet room and we had no disturbances from other guests or traffic outside. Staff were very helpful. Rooms clean and beds comfortable. The only issue was that the room was a bit on the small side for family of 4 with teens. Especially the bathroom. We had to manoeuvre to get past each other and the cupboard space was also inadequate. For a couple though this wouldn't have been an issue. "

A verified traveller stayed at Hyatt Regency Times Square