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The Gallivant Times Square

3.5 star property
3.5-star boutique hotel near Times Square

Choose dates to view prices

Photo gallery for The Gallivant Times Square

Exterior
Gym
Lobby
Luxury Penthouse (Penthouse)
Japanese cuisine

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
234 West 48th Street, New York, NY, 10036
  • Place, Broadway
    ‪2 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (Twin Twin)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room (Twin Twin)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Twin Bed (Petite)

Room, 1 Single Bed (Petite)

Room, 1 Twin Bed (Petite)

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Room, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Accessible

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Penthouse (Penthouse)

Luxury Penthouse (Penthouse)

Luxury Penthouse (Penthouse)

  • 64 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room (Twin Twin)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room (Twin Twin)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Twin Bed (Petite)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Twin Bed (Petite)

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Penthouse, Multiple Beds, Balcony (Junior Penthouse 2)

Junior Penthouse, Multiple Beds, Balcony (Junior Penthouse 2) | Living area

Junior Penthouse, Multiple Beds, Balcony (Junior Penthouse 2)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Penthouse, 2 Double Beds, Balcony (Junior Penthouse 1)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Penthouse, 2 Double Beds, Balcony (Junior Penthouse 1)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Penthouse, 1 Double Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Penthouse, 1 Double Bed, Balcony

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Heart of New York.A stay at this Manhattan hotel places you steps from Broadway and a 5-minute walk from Times Square. Rockefeller Center and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • Richard Rodgers Theatre - 2 min walk - 0.2 km
  • Times Square - 2 min walk - 0.2 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Radio City Music Hall - 6 min walk - 0.6 km

Getting around

  • 50 St. Station (8th Av.) - 2 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Krispy Kreme - ‬2 min walk
  • ‪The Dickens - ‬1 min walk
  • ‪Carve: Unique Sandwiches & Pizza - ‬1 min walk
  • ‪Real Kung Fu Little Steamed Buns Ramen - ‬2 min walk
  • ‪Modern Tea Shop - ‬2 min walk

About this property

The Gallivant Times Square

3.5-star boutique hotel near Times Square
There's a restaurant on site. A fitness center, multilingual staff, and a front-desk safe are also featured at the boutique The Gallivant Times Square.

This Art Deco New York hotel is smoke free.

  • 1 building
  • 334 guestrooms or units
  • 16 levels
  • Built in 1926
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
The Gallivant Times Square offers 334 accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch plasma televisions come with premium satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: High-speed internet

Parking and transportation

  • Offsite parking available (USD 65 per night); discounts available

Food and drink

  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch HDTV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 45.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (98 ft away)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus President

Best Western Plus President Hotel

Best Western Plus President Hotel Times Square

Best Western Plus President Times Square

Best Western Times Square

Hotel Best Western President

President Best Western Hotel

President Hotel Best Western

President Hotel Times Square

President Times Square Hotel

Gallivant Times Square Hotel

TRYP Wyndham New York Times Square

Best Western President Hotel New York

Gallivant Times Square

The Gallivant Times Square Hotel

The Gallivant Times Square New York

The Gallivant Times Square Hotel New York

Frequently asked questions

How close is The Gallivant Times Square to the airport?

The Gallivant Times Square is 10.5 mi (39-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at The Gallivant Times Square?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at The Gallivant Times Square on May 25, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Gallivant Times Square have an airport shuttle?

Airport shuttle services are not available at The Gallivant Times Square.

Does The Gallivant Times Square offer free breakfast?

The Gallivant Times Square does not offer free breakfast.

Is there a casino at The Gallivant Times Square?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at The Gallivant Times Square?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Gallivant Times Square?

Free parking is not available at this hotel.

Does The Gallivant Times Square have a pool?

The Gallivant Times Square does not have a pool.

Does The Gallivant Times Square have a restaurant?

The Gallivant Times Square is home to An’nam, which features Japanese cuisine.

Does The Gallivant Times Square have a spa?

There are no spa services available at this hotel.

How close is The Gallivant Times Square to downtown New York?

The Gallivant Times Square is 3.5 mi away from New York.

The Gallivant Times Square Reviews

Reviews

6.4
Rating 10 - Excellent. 508 out of 1995 reviews
Rating 8 - Good. 359 out of 1995 reviews
Rating 6 - Okay. 460 out of 1995 reviews
Rating 4 - Poor. 310 out of 1995 reviews
Rating 2 - Terrible. 358 out of 1995 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Stephen Wayne, Columbia Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What I liked most about the hotel, is the location. Right around the corner from Times Square. What I dislike… there was no ice machine, no vending machines! The staff was courteous and acknowledged us as guess every time when coming and going. It’s New York, so traffic is packed and can be very noisy. Parking is very limited in this area. But hey, IT’S NEW YORK… what you expect! We enjoyed ourselves
Stayed 3 nights in May 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, great location,
Stayed 3 nights in May 2026

2/10 Terrible

Lindsey, Bloomington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: If you are JEWISH, DO NOT STAY HERE!!!!!! My experience at this hotel was deeply troubling. Not only are the conditions unacceptable, but I also encountered behavior from staff that I found offensive and discriminatory. During a conversation with a female front desk manager about ongoing issues with the WiFi—which was consistently unavailable throughout my multi-week stay—I was subjected to an antisemitic remark. That alone is completely unacceptable. Beyond that incident, the hotel fails to meet even basic expectations. Despite charging an additional $100 per night at check-in as a so-called “facilities fee,” there are essentially no amenities. There is no restaurant, no gym, no ice machines, and, as mentioned, no reliable WiFi. They also have you donating money of your stay to a charity that I knew nothing about. The physical condition of the rooms is equally concerning: showers lack proper doors, locks on room doors do not function correctly, and key cards frequently stop working, forcing repeated trips to the front desk. Service at the front desk was consistently dismissive and unhelpful. When I informed the manager that I intended to escalate the issue to her supervisor, I was subsequently removed from the property through Travelocity rather than having my concerns addressed. Overall, this was an extremely negative experience, both in terms of the accommodations and the treatment I received.
Stayed 4 nights in Mar 2026

2/10 Terrible

Lindsey, Bloomington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: If you are JEWISH, DO NOT STAY HERE!!!!!! My experience at this hotel was deeply troubling. Not only are the conditions unacceptable, but I also encountered behavior from staff that I found offensive and discriminatory. During a conversation with a female front desk manager about ongoing issues with the WiFi—which was consistently unavailable throughout my multi-week stay—I was subjected to an antisemitic remark. That alone is completely unacceptable. Beyond that incident, the hotel fails to meet even basic expectations. Despite charging an additional $100 per night at check-in as a so-called “facilities fee,” there are essentially no amenities. There is no restaurant, no gym, no ice machines, and, as mentioned, no reliable WiFi. They also have you donating money of your stay to a charity that I knew nothing about. The physical condition of the rooms is equally concerning: showers lack proper doors, locks on room doors do not function correctly, and key cards frequently stop working, forcing repeated trips to the front desk. Service at the front desk was consistently dismissive and unhelpful. When I informed the manager that I intended to escalate the issue to her supervisor, I was subsequently removed from the property through Travelocity rather than having my concerns addressed. Overall, this was an extremely negative experience, both in terms of the accommodations and the treatment I received.
Stayed 3 nights in Mar 2026

2/10 Terrible

Lindsey, Bloomington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: If you are JEWISH, DO NOT STAY HERE!!!!!! My experience at this hotel was deeply troubling. Not only are the conditions unacceptable, but I also encountered behavior from staff that I found offensive and discriminatory. During a conversation with a female front desk manager about ongoing issues with the WiFi—which was consistently unavailable throughout my multi-week stay—I was subjected to an antisemitic remark. That alone is completely unacceptable. Beyond that incident, the hotel fails to meet even basic expectations. Despite charging an additional $100 per night at check-in as a so-called “facilities fee,” there are essentially no amenities. There is no restaurant, no gym, no ice machines, and, as mentioned, no reliable WiFi. They also have you donating money of your stay to a charity that I knew nothing about. The physical condition of the rooms is equally concerning: showers lack proper doors, locks on room doors do not function correctly, and key cards frequently stop working, forcing repeated trips to the front desk. Service at the front desk was consistently dismissive and unhelpful. When I informed the manager that I intended to escalate the issue to her supervisor, I was subsequently removed from the property through Travelocity rather than having my concerns addressed. Overall, this was an extremely negative experience, both in terms of the accommodations and the treatment I received.
Stayed 4 nights in Apr 2026

2/10 Terrible

Lindsey, Bloomington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: If you are JEWISH, DO NOT STAY HERE!!!!!! My experience at this hotel was deeply troubling. Not only are the conditions unacceptable, but I also encountered behavior from staff that I found offensive and discriminatory. During a conversation with a female front desk manager about ongoing issues with the WiFi—which was consistently unavailable throughout my multi-week stay—I was subjected to an antisemitic remark. That alone is completely unacceptable. Beyond that incident, the hotel fails to meet even basic expectations. Despite charging an additional $100 per night at check-in as a so-called “facilities fee,” there are essentially no amenities. There is no restaurant, no gym, no ice machines, and, as mentioned, no reliable WiFi. They also have you donating money of your stay to a charity that I knew nothing about. The physical condition of the rooms is equally concerning: showers lack proper doors, locks on room doors do not function correctly, and key cards frequently stop working, forcing repeated trips to the front desk. Service at the front desk was consistently dismissive and unhelpful. When I informed the manager that I intended to escalate the issue to her supervisor, I was subsequently removed from the property through Travelocity rather than having my concerns addressed. Overall, this was an extremely negative experience, both in terms of the accommodations and the treatment I received.
Stayed 4 nights in Apr 2026

2/10 Terrible

Lindsey, Bloomington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: If you are JEWISH, DO NOT STAY HERE!!!!!! My experience at this hotel was deeply troubling. Not only are the conditions unacceptable, but I also encountered behavior from staff that I found offensive and discriminatory. During a conversation with a female front desk manager about ongoing issues with the WiFi—which was consistently unavailable throughout my multi-week stay—I was subjected to an antisemitic remark. That alone is completely unacceptable. Beyond that incident, the hotel fails to meet even basic expectations. Despite charging an additional $100 per night at check-in as a so-called “facilities fee,” there are essentially no amenities. There is no restaurant, no gym, no ice machines, and, as mentioned, no reliable WiFi. They also have you donating money of your stay to a charity that I knew nothing about. The physical condition of the rooms is equally concerning: showers lack proper doors, locks on room doors do not function correctly, and key cards frequently stop working, forcing repeated trips to the front desk. Service at the front desk was consistently dismissive and unhelpful. When I informed the manager that I intended to escalate the issue to her supervisor, I was subsequently removed from the property through Travelocity rather than having my concerns addressed. Overall, this was an extremely negative experience, both in terms of the accommodations and the treatment I received.
Stayed 2 nights in Apr 2026

4/10 Poor

Amelia S

Liked: Cleanliness
Disliked: Amenities
clean room. ice machine not working so could not bring back food for later. coffee maker leaked water all over. TV remote was missing the back and batteries kept falling out and I gave up trying to change the channel after 10 minutes. They didn't have any spares.They refused to give me a receipt which I need to be reimbursed from work.
Stayed 4 nights in Mar 2026

2/10 Terrible

Donnella

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first thing that happened was we were assigned to a room that was already occupied. That should have been our clue! This is a very dated hotel, our toilet was stopped up, the shower handle literally fell off while I was showering. I had to leave it running, go downstairs and lodge my complaint with wet hair. Another complaint the blow dryer did not work. The room does not have a working phone so each time I needed assistance I had to walk downstairs. The room did not have working plugs close to the bed. It was also very noisy. The staff was good to get things fixed, (toilet and shower) definitely a plus. It is very close to Times Square- another plus.
The wall next to the heater/air conditioner
Stayed 1 night in Mar 2026

6/10 Okay

Natalie

Stayed 3 nights in Feb 2026

4/10 Poor

Gabriela

Stayed 3 nights in Feb 2026

10/10 Excellent

Jamie rae

Stayed 2 nights in Nov 2025

10/10 Excellent

Kaitlyn

Stayed 3 nights in Feb 2026

6/10 Okay

Hannah

Travelled with group
Disliked: Amenities
the rooms are super small, the guy at front desk didn’t want to give us extra towels when we checked in , the drain in the bathtub is clogged i think because it would take awhile for the the water to go down in the shower but housekeeping was very nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lameek

Stayed 1 night in Feb 2026

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Feb 2026

6/10 Okay

Ni Made Nila

Stayed 3 nights in Feb 2026

2/10 Terrible

Samira

there is no communication between front desk and housekeeping which really inconvenienced my guest experience. 1 - the first room I walked in was dirty so they moved me to another one. 2 - I requested a late check out however housekeeping was relentlessly banging on my door from 11am to get me out. The front desk charged had already charged me for the late check out so I don’t understand how housekeeping wouldn’t see that note. The rooms are okay, could use some love. Overall, frustrated with staff and operations.
Stayed 1 night in Feb 2026

4/10 Poor

Abbe

Disliked: Cleanliness, staff & service, amenities
It’s a very tired hotel. Things didn’t work. There was no ice machines. Staff wasn’t the friendliest. Everything‘s look clean, but it’s really not stuff. Just paint it over.
Stayed 2 nights in Feb 2026

10/10 Excellent

Josh

Stayed 2 nights in Jan 2026

6/10 Okay

Julia, OFFICER

Travelled with partner
Disliked: Property conditions & facilities
We stayed at The Gallivant Times Square from Jan 31st to Feb 6th. The rooms were okay and had everything you’d need for a short stay, but the hotel itself is a bit run down. The lobby is nice, and the staff were friendly and welcoming throughout our stay. Housekeeping was sensational — our room was cleaned daily, we received fresh towels every day, and the housekeeping lady we saw a few times was absolutely lovely. She even followed up to ask whether maintenance had fixed the issues we reported, which was really appreciated. Unfortunately, some room issues were never resolved. The safe never worked, the toilet clogged and overflowed twice, and while we were given a TV remote, the TV itself only had one channel. The shower had great water pressure, but water would leak all over the bathroom floor, which could be a slipping hazard. After the second toilet issue, staff did offer to move us to another room, but with only three nights left it felt like more effort than it was worth. Overall, the location is fantastic — less than a 5-minute walk to Times Square and close to subway lines. This is not a 5-star hotel, but for a cheaper stay in an unbeatable location, it did the job.
Stayed 6 nights in Jan 2026

2/10 Terrible

Christina

Travelled with family
Disliked: Amenities
This may have been the worst hotel ever. The room was very run down, walls need painting, desk chair was filthy and stained, wall lamp above the bed was broken and hanging down. Most of the power outlets didn’t work and the ones that did, you had to prop your device in just the right angle to get any power. No seating, just the beds. Plenty of room for a few chairs or loveseat. No ice machines or vending machines, not even a lobby store to purchase snacks or toiletries. Did not enjoy the experience at all.
Stayed 2 nights in Feb 2026

8/10 Good

Ian

Stayed 4 nights in Dec 2025

2/10 Terrible

Marianna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is Terrible I definitely do not recommend staying at this hotel.. I booked a queen suite and got a full bed for me and my partner.. then when you get into the room it’s extremely small and nothing works. Shower was broken, tv didn’t work, the door was also busted in and screwed together etc.. On top of everything else when I checked out it’s been weeks and I have yet to receive my refundable deposit. I’ve been calling them and they just say “ well give you a call back” and haven’t received anything yet. Absolutely terrible, DO NOT STAY‼️‼️‼️‼️‼️‼️
Stayed 3 nights in Jan 2026

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Despite numerous emails I am still waiting for my deposit to be refunded (well over a month since departure). Location good. Standard was ok however very tired…wouldn’t recommend I’m afraid.
Stayed 4 nights in Dec 2025