2/10 Terrible
ADRIAN
Travelled with partner
Jun 2, 2025
I checked in to my room expecting a pleasant stay but automatically noticed the ceiling tile in the bathroom was not right. It was not in place right and looked very suspect. I notified the front desk and requested another room but she said she was booked for the night. She then called maintenance and a man named Johnny came and explained to us that the room we were in was still being worked on and that they ran out of ceiling tile when they got to our room. He then said the best way we can avoid seeing that shabby looking tile is to close the door. He then said to tell the front desk to see what they can do. When I asked him to come to the front desk with me he instantly zoomed off and said he had something else to do. Nothing else was done. The ceiling tile in that bathroom was half done, yet I paid full price for the room. Real bad maintenance service and I got a room that was not 100% complete. Very disappointed stay. The shower gel in the bathroom was supposed to be free to use but the bottle was empty. Real bad service.
ADRIAN
Stayed 1 night in May 2025