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"We loved that it had a balcony, big enough pool for the kids, the food was good from room service, however, we were in a room with a ceiling leak ... " More

By a verified traveller on Wed 26 Feb 2020

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Hotel Description

Enjoy the indoor pool at this Wood Dale hotel

In suburbs

Stay at this Wood Dale hotel and you'll be within 9 miles (15 km) of Allstate Arena and LEGOLAND® Discovery Center. Also within 9 miles (15 km) are Woodfield Mall and Rivers Casino.

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $139* Per night/room 14 Apr. - 15 Apr.

Room, 1 King Bed, Accessible, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Everyone (5) Business (1)
4 out of 5

Posted by on 18 May 2021

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Comment from Hotel Management

3 Jun. 2021 by Andrea S - General Manager

Thank you for choosing to stay with us!

3 out of 5
We loved that it had a balcony, big enough pool for the kids, the food was good from room service, however, we were in a room with a ceiling leak and didn't realize it until later in the night when we had already ordered from two different places to be sent to that room and ended up having to move all of our children and all of our stuff to a different room on a different floor, our food was cold by the time we got to eat it. This was the same night i ended up having to order room service cause my food wasn't good from the move. But all and all kids had fun in Chicago. I'm not sure how they didn't know it was leaking. It had been previously patched so you'd think they'd keep an eye on it.

Posted by , from Rockford IL on 26 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Andrea S - General Manager

Thank you for taking the time to review your stay with us. I am sorry that you had issues with your room and we we appreciate you letting us know during your stay so we were able to get you a new room. We hope we are able to welcome you back in the future.

1 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

12 Aug. 2019 by Andrea S - General Manager

We are sorry to hear your stay was less than enjoyable. Please contact us directly at the hotel so that we can make it right.

4 out of 5

Posted by on 9 Jun. 2019

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4 out of 5
The staff was very nice. Clean room and comfortable nice bed. I love the white sheets and bedding. You know it’s washed. I would stay there again.

Posted by on 9 Jul. 2018

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5 out of 5

Family wedding weekend

We enjoyed our stay very much. Every staff member we came in contact with was extremely nice and helpful. They assisted us with getting a better price on a taxi from the airport, and when we needed another one, they made arrangements for us. Our original room was fully accessible for ADA, but we did not need that so we asked to switch rooms to have a tub/shower and the staff immediately put us in the room next door! Having the computer and printer available for printing out our boarding passes when we checked out was so helpful, no lines at the airport to check in! Overall, I would stay here again and recommend it to anyone needing clean, comfortable accomodations-and fresh hot coffee every morning in the lobby!

Posted by , from Vacaville, California on 15 Sep. 2015

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1 out of 5

Disappointed

The main reason I chose this Hotel with the package was the availability of the pool and spa. Upon check-in, I went to the pool area was was shocked that the pool was under renovation. NOWHERE on the website of the Hotel was ever a mention made of the facility being closed for renovation. Even upon check-in, I was not informed of this. I would not have chosen this Hotel if in fact I was told that the Pool/spa facility would not be open. I was extremely disappointed and so was my grandson who I was visiting in Chicago. I believe I should be given some sort of compensation for this because it did not fulfill what I thought and knew I booked Regards, Peter Gwiazda

Posted by , from Viera, Florida on 31 Oct. 2014

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About the DoubleTree by Hilton Chicago Wood Dale - Elk Grove

Location 1200 N Mittel Blvd, Wood Dale, IL 60191

Property Features

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center, 6 meeting rooms, and coworking spaces are available. Event space at this hotel measures 5290 square feet (491 square meters) and includes conference space. A library, multilingual staff, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove. Free self parking is available. This Wood Dale hotel is smoke free.

  • 160 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 5290 sq ft of conference space
  • 491 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wood Dale Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers 160 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9–16 for adults, and USD 9–12 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Wood Dale-Elk Grove
  • DoubleTree Hilton Wood Dale-Elk Grove Hotel
  • DoubleTree Hilton Wood Dale-Elk Grove Hotel Wood Dale
  • DoubleTree Hilton Wood Dale-Elk Grove Wood Dale
  • DoubleTree Wood Dale-Elk Grove
  • DoubleTree by Hilton Chicago Wood Dale Elk Grove
  • DoubleTree by Hilton Hotel Chicago Wood Dale Elk Grove
  • DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.