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4.2 out of 5

"Refrigerator wasn't plugged in, clock radio didn't work, had yo kill a bug and the mattress sagged in the middle. " More

By a verified traveller on Mon 10 Apr 2023

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Hotel Description

Enjoy free breakfast at this Carol Stream hotel

In Carol Stream

Stay at this Carol Stream hotel and you'll be within 2 miles (3 km) of Royal Golf Club at Klein Creek and 6 miles (10 km) of Wheaton College. Stratford Square Mall and Central Dupage Hospital are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A 24-hour business center, express check-out, and dry cleaning are also on offer.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $133* Per night/room 30 Mar. - 31 Mar.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Larger Room, 2 Double Beds, Hearing Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hampton Inn Chicago-Carol Stream ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Chicago-Carol Stream

Everyone (13) Family (6)
4 out of 5

Posted by on 11 Nov. 2023

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Comment from Hotel Management

14 Dec. 2023 by Waheeda Iqbal / Manager

Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay. It was a pleasure having you and we look forward to seeing you again soon.

5 out of 5

Posted by , from Indianapolis on 24 Sep. 2023

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Comment from Hotel Management

23 Oct. 2023 by Jeannine E GM

Thank you for staying. We hope to see you again in the future!

3 out of 5

Posted by on 30 Jun. 2023

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Comment from Hotel Management

22 Jul. 2023 by Waheeda Iqbal / Manager

Thank you for choosing to stay with us here at the Hampton inn carol stream, it was a pleasure having you, I do apologize for any inconvenience you experienced during your stay.

4 out of 5

Posted by on 1 Jun. 2023

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Comment from Hotel Management

2 Jun. 2023 by Waheeda Iqbal

Thank you for choosing to stay with us here at the Hampton inn carol stream, we hope you enjoyed your stay.It was a pleasure having you and we look forward to seeing you again soon.

3 out of 5
Refrigerator wasn't plugged in, clock radio didn't work, had yo kill a bug and the mattress sagged in the middle.

Posted by , from Palisade on 10 Apr. 2023

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Comment from Hotel Management

12 Apr. 2023 by Waheeda Iqbal. Manager

I apologize for any inconvenience you may have experienced during your stay. I will look into this concern with my time & we will utilize your feedback to help fine-tune our operations. We do hope that you will stop by & see us again!

4 out of 5
Clean and in a good location. Front desk people were often off doing other tasks instead of servicing the desk. Two mop buckets and 3 caution wet floor signs were stored right off the front desk in an area where guests were walking. We could not see out our room window as the glass was foggy/damaged. Would stay here again.

Posted by , from Woodbury on 3 Oct. 2022

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Comment from Hotel Management

3 Oct. 2022 by Customer Service

Thank you for sharing your thoughts with us, Maria.We appreciate the time you've taken to leave us your feedback. It's great that you appreciatedd our clean environment and prime location. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

2 out of 5
Staff was very good to great, facility was broken and run down, wash machine, ice machine and no hot water.

Posted by on 24 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Ralf Martinez

We apologize that your stay was anything less than satisfying. Feedback such as yours allows us to focus on the area's that our property that need the most attention. Please know there has been a change in Management and we also will be undergoing a full renovation in the near future. We appreciate your business and hope to see you soon. Again, were sorry we dropped the ball!

5 out of 5
Everyone was so nice but i would especially like to thank Ralf, the AGM and Sabrina,who made our breakfast every day . Exceptional! Both go above and beyond to make sure your stay is pleasant.

Posted by on 12 Nov. 2021

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Comment from Hotel Management

24 Nov. 2021 by Ralf Martinez

Thank you Lucinda! I appreciate your kind words! Thank you for staying with us. Happy Holidays!

4 out of 5
The parking lot was DARK. The sign on the street was not lit.

Posted by on 16 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Jeannine- Assistant General Manager

Thank you for the review. I will share this information with my staff. We are looking forward to our future post pandemic renovation, & hope to see you again.

5 out of 5

Posted by on 27 Sep. 2020

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About the Hampton Inn Chicago-Carol Stream

Location 205 W North Ave, Carol Stream, IL 60188

Property Features

Hampton Inn Chicago-Carol Stream offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. Hampton Inn Chicago-Carol Stream also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Carol Stream hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 6 levels
  • 1421 sq ft of conference space
  • 132 sq m of conference space
  • Built in 2000
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wheaton Station (6.2 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Chicago-Carol Stream offers 121 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Carol Stream hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:30 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Chicago Carol Stream
  • Hampton Inn Hotel Carol Stream Chicago
  • Carol Stream Hampton Inn
  • Hampton Inn Carol Stream
  • Hampton Inn Chicago-Carol Stream Hotel Carol Stream
  • Hampton Inn Chicago Carol Stream Hotel
  • Hampton Chicago Carol Stream
  • Hampton Inn Chicago Carol Stream
  • Hampton Inn Chicago-Carol Stream Hotel
  • Hampton Inn Chicago-Carol Stream Carol Stream
  • Hampton Inn Chicago-Carol Stream Hotel Carol Stream

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.