Book a hotel near Club at Emerald Hills, Emerald Hills

"We will never stay here again! Unfortunately. The hotel was fine, comfortable bed and clean, shower food and. there is a shuttle to the Hard Rock across the road - although it’s a short walk too. But, the disgusting and terrible treatment at the hands of the rooftop bar and restaurant is not something I will ever accept when paying for any service. A quick look online will tell you all you need to know about the bar and restaurant and I wish we had looked beforehand. After arriving and being ignored by the at the desk as the receptionist chewed gum and pretended to work, they spoke to us like we were interrupting their night. We were told there was no space in the bar to have a drink, and were denied entry (despite knowing there was in fact space) meanwhile other people were just walking in. The staff on the reception were rude and only wanted to let people they knew into the bar , when we challenged them we were told the bar was full but were not offered a wait time, options etc. we guess we did not meet the demographic they were appealing to. I’ve never felt so demeaned and spoken down to in such a way before. It was truly an awful experience. "

"Very friendly staff, management friendly. Had a fabulous management welcoming guests happy hour. "

"Friendly staff, close to airport and cruise port, free shuttle to airport, paid shuttle to cruise port, nice pool area"

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"Difficult to get towels or room cleaned. "

"Clean rooms, very spacious, comfortable beds, friendly staff. Great area for food and shopping"