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Holiday Inn Express & Suites Geneva Finger Lakes

2.5-star property
530 Hamilton St, Geneva, NY 1-855-887-0424
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3.2 out of 5
See all 9 Travelocity Reviews

"Hot tub by pool was very nice after a day at the wineries. Room was spacious and clean. " More

By a verified traveller on Tue 26 Nov 2019

Points Of Interest

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Hotel Description

Geneva guestrooms with free WiFi

In Geneva

Stay at this Geneva hotel and you'll be within half a mile (1 km) of Rochester Regional Health and 2 miles (3 km) of Prime Medical of the Finger Lakes Geneva. Hobart and William Smith Colleges and Ravines Wine Cellars on Seneca Lake are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A restaurant, a 24-hour front desk, and laundry facilities are also provided.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 77 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Premium bedding, free weekday newspapers, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$120* Per night/room 27 Jan. - 28 Jan.

Deluxe Room, Multiple Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Geneva Finger Lakes ratings based on 9 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Geneva Finger Lakes

Everyone (7) Couples (2)
5 out of 5
Hot tub by pool was very nice after a day at the wineries. Room was spacious and clean.

Posted by on 26 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Jacqueline Struzik

Thank you so much for taking the time to leave us your comments! We are thrilled to hear you were able to relax and unwind by our beautiful indoor heated swimming pool and spa. We look forward to seeing you on your next visit to the Holiday Inn Express Geneva Finger Lakes!

1 out of 5
Property seems clean and well kept, problem is It's cheaply made. The issues started at check in. We checked in around 3:30pm and check in starts at 3pm. They had one ypung lady working the desk. She was on the phone for 10 min. while we just stood there waiting to be checked in. I overhear her telling someone they will have to call back Monday to be helped with their issue (this takes 10 min). There is obviously a large wedding party and family staying at the hotel as they are everywhere. Finally get to the room and it looks nice. Go out for a few hours and come back, all is well. At 10pm the wedding returns. They congregarte under the pergola at the front of the property, right below my room. They are extremly loud, through my 3rd story window. Thet get louder. I cann the front desk to ask them to do something about it. She says she will talk o them. Three complaints (one in person) later its 12:30 pm and it still sounds like they are in my room. Front desk tells me she is lone and afraid to call the police for fear of retribution from the guests. I am told I will be contacted by the manager in the morning. At 5am a guest in the next room proceeds to start vomiting, loudly. We give up and leave. We paid over $500 for this exceptionally poor experience. I have never been more disappointed in my life. And STILL NO contact from anyone at the property.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by Jacqueline Struzik

Thank you very much for taking the time to leave us your feedback. We are truly disappointed to hear that we failed to meet your expectations for your most recent stay. Please know that we will take your comments and use them to continue to improve our team. We will ensure that we do not encounter this concern again in the future. We hope to see you again.

5 out of 5
Great property for the price and the breakfast was pretty darn good.

Posted by on 10 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Jacqueline Struzik

Thank you so much for your spectacular comments! We are delighted you were able to wake up and enjoy our complimentary hot breakfast buffet. With options ranging from cold food items like yogurt, danishes, cereals, and fruit to hot buffet items such as eggs, bacon or sausage, pancakes, cinnamon rolls, and sausage gravy daily, it's hard to imagine a better way to start your day! We can't wait to see you on your next visit to the Holiday Inn Express Geneva Finger Lakes!

2 out of 5

Posted by on 24 Feb. 2019

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Comment from Hotel Management

7 Apr. 2019 by Jacqueline Struzik

Thank you so much for leaving us your feedback. We hope to show you just how much we've grown and what new an incredible things we have to offer. We hope to see you next time!

2 out of 5

Posted by on 24 Feb. 2019

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Comment from Hotel Management

7 Apr. 2019 by Jacqueline Struzik

We are working hard to improve our team and our hotel stays. We hope we have the opportunity to show you how far we've come on your next trip to the area!

2 out of 5

Posted by on 24 Feb. 2019

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Comment from Hotel Management

7 Apr. 2019 by Jacqueline Struzik

We appreciate you taking the time to leave us your comments. We are constantly working to improve our team and the experience we provide for our guests. We hope to show you an amazing stay your next trip to the area!

2 out of 5

Posted by on 24 Feb. 2019

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Comment from Hotel Management

7 Apr. 2019 by Jacqueline Struzik

We hope to show you how we've grown! We hope to see you back in the area!

5 out of 5

Posted by on 25 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Jacqueline Struzik

Thank you so much for your five-star review! We are delighted to know you enjoyed your stay at the Holiday Inn Express Geneva Finger Lakes! We look forward to seeing you next time!

5 out of 5

Friendly clean and efficient

Pros: Cookies and drinks available to snack on
Location: Hobart and William Smith Colleges
check in went smoothly even though i arrived very late at night and they had the notes i had called ahead to make on file. Everyone through out the stay was friendly and helpful. The hotel was clean and pleasant.

Posted by , from NYC on 20 Sep. 2016

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Comment from Hotel Management

27 Sep. 2016 by arath

I am so glad that everything went smooth for your late arrival. I am sure that with your child attending Hobart and William Smith Colleges that we will definitely see you again!! Sincerely, Alicia Rath General Manager

About the Holiday Inn Express & Suites Geneva Finger Lakes

Location 530 Hamilton St, Geneva, NY 14456

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 663 square feet (62 square meters). The business-friendly Holiday Inn Express & Suites Geneva Finger Lakes also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Geneva hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • 663 sq ft of conference space
  • 62 sq m of conference space
  • Built in 2014
  • Dining venue
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Greater Rochester Intl. Airport (ROC) (72.3 km / 44.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Geneva Finger Lakes offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Holiday Inn Express & Suites Geneva Finger Lakes has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Finger Lakes Hotel Geneva
  • Holiday Inn Express Geneva Finger Lakes
  • Holiday Inn Express Geneva Finger Lakes Hotel
  • Holiday Inn Express Finger Lakes
  • Holiday Inn Express Suites Geneva Finger Lakes
  • Inn Express Geneva Finger s
  • Holiday Inn Express & Suites Geneva Finger Lakes Hotel
  • Holiday Inn Express & Suites Geneva Finger Lakes Geneva
  • Holiday Inn Express & Suites Geneva Finger Lakes Hotel Geneva

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.