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The Lake House on Canandaigua

4.5 star property
4.5-star luxury hotel perfect for exploring Canandaigua

Choose dates to view prices

Photo gallery for The Lake House on Canandaigua

Outdoor pool, cabanas (surcharge), pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, cabanas (surcharge), pool umbrellas
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Kershaw Park
    ‪3 min walk‬
  • Roseland Waterpark
    ‪5 min drive‬
  • CMAC Performing Arts Center
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪47 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake) - ADA

  • 33 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Multiple Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, Multiple Beds (Cottage)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Cottage)

  • 33 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake)

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Town)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Woods)

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Town) - ADA

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Dressing)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Dressing)

  • 53 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Lake)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bridal)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Bridal)

  • 53 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Canandaigua

Steps from the beach.Within a 5-minute walk of the hotel, you'll find Canandaigua City Pier and Canandaigua Lake State Marine Park. Kershaw Park and Canandaigua Lake are also within half a mile (1 km).

What's nearby

  • Canandaigua Lake State Marine Park - 3 min walk - 0.3 km
  • Kershaw Park - 3 min walk - 0.3 km
  • Canandaigua City Pier - 3 min walk - 0.3 km
  • Roseland Waterpark - 5 min drive - 2.6 km
  • CMAC Performing Arts Center - 5 min drive - 3.7 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive

Restaurants

  • ‪Domino's Pizza - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Nick's Chophouse - ‬2 min drive

About this property

The Lake House on Canandaigua

4.5-star luxury hotel perfect for exploring Canandaigua
The Lake House on Canandaigua offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

4 meeting rooms and coworking spaces are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A 24-hour fitness center, a library, and a terrace are also featured at the luxury The Lake House on Canandaigua. An area shuttle within 5 miles and a beach shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Canandaigua hotel.

  • 124 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2019
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
The Lake House on Canandaigua offers 124 accommodations with espresso makers and safes. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, English, Spanish

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Property amenities

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 278 out of 359 reviews
Rating 8 - Good. 52 out of 359 reviews
Rating 6 - Okay. 18 out of 359 reviews
Rating 4 - Poor. 4 out of 359 reviews
Rating 2 - Terrible. 7 out of 359 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
great stay! high end hotel with beautiful touches
Stayed 5 nights in Apr 2025

10/10 Excellent

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view, beautiful property and attention paid to every detail.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, buffalo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with excellent staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place for relax getaway
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it! perfect for a little babymoon weekend away! we’ll be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Matthew k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, nice staff, very clean, restaurant was also very good.
Stayed 1 night in Feb 2025

8/10 Good

Elaine

Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Stayed 1 night in Feb 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service
A little pricey
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was unbelievable. Maintenance of sidewalks, parking lot and pool area during winter weather could have used a little more attention to prevent accidents.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and food is amazing, as is the Willowbrook Spa. Our room was very comfortable, quiet, and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh, Phoenixville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second day in less than a month because it’s such a great spot. The hotel is beautiful, the room is nicely equipped with anything you may need.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice. Great area and great service.
Stayed 1 night in Jan 2025